Ruby / Support API / List OLA Policies
Back to Collection Items
require 'chilkat'
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = Chilkat::CkHttp.new()
http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")
http.SetRequestHeader("Accept","application/json")
sbResponseBody = Chilkat::CkStringBuilder.new()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/olas/policies",sbResponseBody)
if (success == false)
print http.lastErrorText() + "\n";
exit
end
jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)
print "Response Body:" + "\n";
print jResp.emit() + "\n";
respStatusCode = http.get_LastStatus()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
print "Response Header:" + "\n";
print http.lastHeader() + "\n";
print "Failed." + "\n";
exit
end
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "count": "<integer>",
# "next_page": "<string>",
# "ola_policies": [
# {
# "title": "<string>",
# "filter": {
# "all": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ],
# "any": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ]
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "policy_metrics": [
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# },
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# }
# ],
# "position": "<integer>",
# "updated_at": "<dateTime>",
# "url": "<string>"
# },
# {
# "title": "<string>",
# "filter": {
# "all": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ],
# "any": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ]
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "policy_metrics": [
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# },
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# }
# ],
# "position": "<integer>",
# "updated_at": "<dateTime>",
# "url": "<string>"
# }
# ],
# "previous_page": "<string>"
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count = jResp.stringOf("count")
next_page = jResp.stringOf("next_page")
previous_page = jResp.stringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("ola_policies")
while i < count_i
jResp.put_I(i)
title = jResp.stringOf("ola_policies[i].title")
created_at = jResp.stringOf("ola_policies[i].created_at")
description = jResp.stringOf("ola_policies[i].description")
id = jResp.stringOf("ola_policies[i].id")
position = jResp.stringOf("ola_policies[i].position")
updated_at = jResp.stringOf("ola_policies[i].updated_at")
url = jResp.stringOf("ola_policies[i].url")
j = 0
count_j = jResp.SizeOfArray("ola_policies[i].filter.all")
while j < count_j
jResp.put_J(j)
field = jResp.stringOf("ola_policies[i].filter.all[j].field")
operator = jResp.stringOf("ola_policies[i].filter.all[j].operator")
value = jResp.stringOf("ola_policies[i].filter.all[j].value")
j = j + 1
end
j = 0
count_j = jResp.SizeOfArray("ola_policies[i].filter.any")
while j < count_j
jResp.put_J(j)
field = jResp.stringOf("ola_policies[i].filter.any[j].field")
operator = jResp.stringOf("ola_policies[i].filter.any[j].operator")
value = jResp.stringOf("ola_policies[i].filter.any[j].value")
j = j + 1
end
j = 0
count_j = jResp.SizeOfArray("ola_policies[i].policy_metrics")
while j < count_j
jResp.put_J(j)
business_hours = jResp.stringOf("ola_policies[i].policy_metrics[j].business_hours")
metric = jResp.stringOf("ola_policies[i].policy_metrics[j].metric")
priority = jResp.stringOf("ola_policies[i].policy_metrics[j].priority")
target = jResp.stringOf("ola_policies[i].policy_metrics[j].target")
j = j + 1
end
i = i + 1
end
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/olas/policies
Postman Collection Item JSON
{
"name": "List OLA Policies",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/olas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"olas",
"policies"
]
},
"description": "#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/olas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"olas",
"policies"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"ola_policies\": [\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ],\n \"previous_page\": \"<string>\"\n}"
}
]
}
