Chilkat Online Tools

Ruby / Zoho CRM REST APIs / Cases

Back to Collection Items

require 'chilkat'

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = Chilkat::CkHttp.new()

# Use this online tool to generate code from sample JSON: Generate Code to Create JSON

# The following JSON is sent in the request body.

# {
#   "data": [
#     {
#       "Owner": {
#         "id": "{{user-id}}"
#       },
#       "Product_Name": {
#         "id": "{{product-id}}"
#       },
#       "Deal_Name": {
#         "id": "{{deal-id}}"
#       },
#       "Account_Name": {
#         "id": "{{account-id}}"
#       },
#       "Related_To": {
#         "id": "{{contact-id}}"
#       },
#       "Status": "On Hold",
#       "Email": "newcrmapi@zoho.com",
#       "Description": "Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.",
#       "Internal_Comments": "Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.",
#       "Priority": "Medium",
#       "Reported_By": "Reported_By",
#       "Case_Origin": "Phone",
#       "Case_Reason": "Complex functionality",
#       "Subject": "Subject",
#       "Type": "Feature Request",
#       "Phone": "988844559"
#     }
#   ]
# }

json = Chilkat::CkJsonObject.new()
json.UpdateString("data[0].Owner.id","{{user-id}}")
json.UpdateString("data[0].Product_Name.id","{{product-id}}")
json.UpdateString("data[0].Deal_Name.id","{{deal-id}}")
json.UpdateString("data[0].Account_Name.id","{{account-id}}")
json.UpdateString("data[0].Related_To.id","{{contact-id}}")
json.UpdateString("data[0].Status","On Hold")
json.UpdateString("data[0].Email","newcrmapi@zoho.com")
json.UpdateString("data[0].Description","Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.")
json.UpdateString("data[0].Internal_Comments","Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.")
json.UpdateString("data[0].Priority","Medium")
json.UpdateString("data[0].Reported_By","Reported_By")
json.UpdateString("data[0].Case_Origin","Phone")
json.UpdateString("data[0].Case_Reason","Complex functionality")
json.UpdateString("data[0].Subject","Subject")
json.UpdateString("data[0].Type","Feature Request")
json.UpdateString("data[0].Phone","988844559")

http.SetRequestHeader("Authorization","{{authorization-token}}")
http.SetRequestHeader("Content-Type","application/json")

sbRequestBody = Chilkat::CkStringBuilder.new()
json.EmitSb(sbRequestBody)

# resp is a CkHttpResponse
resp = http.PTextSb("PUT","https://domain.com/crm/v2/Cases/{{record-id}}",sbRequestBody,"utf-8","application/json",false,false)
if (http.get_LastMethodSuccess() == false)
    print http.lastErrorText() + "\n";
    exit
end

print resp.get_StatusCode().to_s() + "\n";
print resp.bodyStr() + "\n";

Curl Command

curl -X PUT
	-H "Authorization: Bearer <access_token>"
	-H "Authorization: {{authorization-token}}"
	-H "Content-Type: application/json"
	-d '{
	"data": [
		{
			"Owner": {
				"id": "{{user-id}}"
			},
			"Product_Name": {
				"id": "{{product-id}}"
			},
			"Deal_Name": {
				"id": "{{deal-id}}"
			},
			"Account_Name": {
				"id": "{{account-id}}"
			},
			"Related_To": {
				"id": "{{contact-id}}"
			},
			"Status": "On Hold",
			"Email": "newcrmapi@zoho.com",
			"Description": "Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.",
			"Internal_Comments": "Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.",
			"Priority": "Medium",
			"Reported_By": "Reported_By",
			"Case_Origin": "Phone",
			"Case_Reason": "Complex functionality",
			"Subject": "Subject",
			"Type": "Feature Request",
			"Phone": "988844559"
		}
	]
}'
https://domain.com/crm/v2/Cases/{{record-id}}

Postman Collection Item JSON

{
  "name": "Cases",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Authorization",
        "value": "{{authorization-token}}"
      },
      {
        "key": "Content-Type",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n\t\"data\": [\n\t\t{\n\t\t\t\"Owner\": {\n\t\t\t\t\"id\": \"{{user-id}}\"\n\t\t\t},\n\t\t\t\"Product_Name\": {\n\t\t\t\t\"id\": \"{{product-id}}\"\n\t\t\t},\n\t\t\t\"Deal_Name\": {\n\t\t\t\t\"id\": \"{{deal-id}}\"\n\t\t\t},\n\t\t\t\"Account_Name\": {\n\t\t\t\t\"id\": \"{{account-id}}\"\n\t\t\t},\n\t\t\t\"Related_To\": {\n\t\t\t\t\"id\": \"{{contact-id}}\"\n\t\t\t},\n\t\t\t\"Status\": \"On Hold\",\n\t\t\t\"Email\": \"newcrmapi@zoho.com\",\n\t\t\t\"Description\": \"Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.\",\n\t\t\t\"Internal_Comments\": \"Design your own layouts that align your business processes precisely. Assign them to profiles appropriately.\",\n\t\t\t\"Priority\": \"Medium\",\n\t\t\t\"Reported_By\": \"Reported_By\",\n\t\t\t\"Case_Origin\": \"Phone\",\n\t\t\t\"Case_Reason\": \"Complex functionality\",\n\t\t\t\"Subject\": \"Subject\",\n\t\t\t\"Type\": \"Feature Request\",\n\t\t\t\"Phone\": \"988844559\"\n\t\t}\n\t]\n}"
    },
    "url": {
      "raw": "{{api-domain}}/crm/v2/Cases/{{record-id}}",
      "host": [
        "{{api-domain}}"
      ],
      "path": [
        "crm",
        "v2",
        "Cases",
        "{{record-id}}"
      ]
    },
    "description": "To update existing entities in the module."
  },
  "response": [
  ]
}