Chilkat Online Tools

Python / Support API / List Email CCs for a Ticket

Back to Collection Items

import sys
import chilkat

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = chilkat.CkHttp()

http.put_BasicAuth(True)
http.put_Login("login")
http.put_Password("password")

http.SetRequestHeader("Accept","application/json")

sbResponseBody = chilkat.CkStringBuilder()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/email_ccs",sbResponseBody)
if (success == False):
    print(http.lastErrorText())
    sys.exit()

jResp = chilkat.CkJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(False)

print("Response Body:")
print(jResp.emit())

respStatusCode = http.get_LastStatus()
print("Response Status Code = " + str(respStatusCode))
if (respStatusCode >= 400):
    print("Response Header:")
    print(http.lastHeader())
    print("Failed.")
    sys.exit()

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "eiusmod_93": "esse aliquip in"
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

eiusmod_93 = jResp.stringOf("eiusmod_93")

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/email_ccs

Postman Collection Item JSON

{
  "name": "List Email CCs for a Ticket",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "email_ccs"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns any users cc'd on the ticket.\n\n#### Availability\n\nThe [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.\n\nIf the feature is not enabled, the default CC functionality is used. In that case, use [List Collaborators](/api-reference/ticketing/tickets/tickets/#list-collaborators-for-a-ticket) to list the users cc'ed on the ticket.\n\n#### Allowed For\n\n* Agents"
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "email_ccs"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"eiusmod_93\": \"esse aliquip in\"\n}"
    }
  ]
}