Chilkat Online Tools

Python / Support API / List Satisfaction Ratings

Back to Collection Items

import sys
import chilkat

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = chilkat.CkHttp()

http.put_BasicAuth(True)
http.put_Login("login")
http.put_Password("password")

http.SetRequestHeader("Accept","application/json")

sbResponseBody = chilkat.CkStringBuilder()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/satisfaction_ratings",sbResponseBody)
if (success == False):
    print(http.lastErrorText())
    sys.exit()

jResp = chilkat.CkJsonObject()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(False)

print("Response Body:")
print(jResp.emit())

respStatusCode = http.get_LastStatus()
print("Response Status Code = " + str(respStatusCode))
if (respStatusCode >= 400):
    print("Response Header:")
    print(http.lastHeader())
    print("Failed.")
    sys.exit()

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "satisfaction_ratings": [
#     {
#       "assignee_id": "<integer>",
#       "group_id": "<integer>",
#       "requester_id": "<integer>",
#       "ticket_id": "<integer>",
#       "score": "<string>",
#       "comment": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "reason": "<string>",
#       "reason_code": "<integer>",
#       "reason_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>"
#     },
#     {
#       "assignee_id": "<integer>",
#       "group_id": "<integer>",
#       "requester_id": "<integer>",
#       "ticket_id": "<integer>",
#       "score": "<string>",
#       "comment": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "reason": "<string>",
#       "reason_code": "<integer>",
#       "reason_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>"
#     }
#   ]
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

i = 0
count_i = jResp.SizeOfArray("satisfaction_ratings")
while i < count_i :
    jResp.put_I(i)
    assignee_id = jResp.stringOf("satisfaction_ratings[i].assignee_id")
    group_id = jResp.stringOf("satisfaction_ratings[i].group_id")
    requester_id = jResp.stringOf("satisfaction_ratings[i].requester_id")
    ticket_id = jResp.stringOf("satisfaction_ratings[i].ticket_id")
    score = jResp.stringOf("satisfaction_ratings[i].score")
    comment = jResp.stringOf("satisfaction_ratings[i].comment")
    created_at = jResp.stringOf("satisfaction_ratings[i].created_at")
    id = jResp.stringOf("satisfaction_ratings[i].id")
    reason = jResp.stringOf("satisfaction_ratings[i].reason")
    reason_code = jResp.stringOf("satisfaction_ratings[i].reason_code")
    reason_id = jResp.stringOf("satisfaction_ratings[i].reason_id")
    updated_at = jResp.stringOf("satisfaction_ratings[i].updated_at")
    url = jResp.stringOf("satisfaction_ratings[i].url")
    i = i + 1

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/satisfaction_ratings

Postman Collection Item JSON

{
  "name": "List Satisfaction Ratings",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/satisfaction_ratings",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "satisfaction_ratings"
      ]
    },
    "description": "#### Allowed For\n* Agents\n\n#### Filters\n\n| Parameter  | Value\n| ---------- | -----\n| score      | offered, unoffered, received, received\\_with\\_comment, received\\_without\\_comment,<br/>good, good\\_with\\_comment, good\\_without\\_comment,<br/>bad, bad\\_with\\_comment, bad\\_without\\_comment\n| start_time | Time of the oldest satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n| end_time   | Time of the most recent satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n\nIf you specify an unqualified score such as `good`, the results include all the records with and without comments.\n\nExamples:\n\n* `/api/v2/satisfaction_ratings.json?score=bad`\n* `/api/v2/satisfaction_ratings.json?score=bad&start_time=1498151194`\n* `/api/v2/satisfaction_ratings.json?start_time=1340384793&end_time=1371920793`\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/satisfaction_ratings",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "satisfaction_ratings"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"satisfaction_ratings\": [\n    {\n      \"assignee_id\": \"<integer>\",\n      \"group_id\": \"<integer>\",\n      \"requester_id\": \"<integer>\",\n      \"ticket_id\": \"<integer>\",\n      \"score\": \"<string>\",\n      \"comment\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"reason\": \"<string>\",\n      \"reason_code\": \"<integer>\",\n      \"reason_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"assignee_id\": \"<integer>\",\n      \"group_id\": \"<integer>\",\n      \"requester_id\": \"<integer>\",\n      \"ticket_id\": \"<integer>\",\n      \"score\": \"<string>\",\n      \"comment\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"reason\": \"<string>\",\n      \"reason_code\": \"<integer>\",\n      \"reason_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}