Chilkat Online Tools

PureBasic / Support API / Count Tickets in Views

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IncludeFile "CkJsonObject.pb"
IncludeFile "CkStringBuilder.pb"
IncludeFile "CkHttp.pb"
IncludeFile "CkHttpResponse.pb"

Procedure ChilkatExample()

    ; This example assumes the Chilkat API to have been previously unlocked.
    ; See Global Unlock Sample for sample code.

    http.i = CkHttp::ckCreate()
    If http.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    success.i

    CkHttp::setCkBasicAuth(http, 1)
    CkHttp::setCkLogin(http, "login")
    CkHttp::setCkPassword(http, "password")

    queryParams.i = CkJsonObject::ckCreate()
    If queryParams.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    CkJsonObject::ckUpdateString(queryParams,"ids","<string>")

    CkHttp::ckSetRequestHeader(http,"Accept","application/json")

    resp.i = CkHttp::ckQuickRequestParams(http,"GET","https://example.zendesk.com/api/v2/views/count_many",queryParams)
    If CkHttp::ckLastMethodSuccess(http) = 0
        Debug CkHttp::ckLastErrorText(http)
        CkHttp::ckDispose(http)
        CkJsonObject::ckDispose(queryParams)
        ProcedureReturn
    EndIf

    sbResponseBody.i = CkStringBuilder::ckCreate()
    If sbResponseBody.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    CkHttpResponse::ckGetBodySb(resp,sbResponseBody)

    jResp.i = CkJsonObject::ckCreate()
    If jResp.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    CkJsonObject::ckLoadSb(jResp,sbResponseBody)
    CkJsonObject::setCkEmitCompact(jResp, 0)

    Debug "Response Body:"
    Debug CkJsonObject::ckEmit(jResp)

    respStatusCode.i = CkHttpResponse::ckStatusCode(resp)
    Debug "Response Status Code = " + Str(respStatusCode)
    If respStatusCode >= 400
        Debug "Response Header:"
        Debug CkHttpResponse::ckHeader(resp)
        Debug "Failed."
        CkHttpResponse::ckDispose(resp)

        CkHttp::ckDispose(http)
        CkJsonObject::ckDispose(queryParams)
        CkStringBuilder::ckDispose(sbResponseBody)
        CkJsonObject::ckDispose(jResp)
        ProcedureReturn
    EndIf

    CkHttpResponse::ckDispose(resp)

    ; Sample JSON response:
    ; (Sample code for parsing the JSON response is shown below)

    ; {
    ;   "view_counts": [
    ;     {
    ;       "active": "<boolean>",
    ;       "fresh": "<boolean>",
    ;       "pretty": "<string>",
    ;       "url": "<string>",
    ;       "value": "<integer>",
    ;       "view_id": "<integer>"
    ;     },
    ;     {
    ;       "active": "<boolean>",
    ;       "fresh": "<boolean>",
    ;       "pretty": "<string>",
    ;       "url": "<string>",
    ;       "value": "<integer>",
    ;       "view_id": "<integer>"
    ;     }
    ;   ]
    ; }

    ; Sample code for parsing the JSON response...
    ; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    active.s
    fresh.s
    pretty.s
    url.s
    value.s
    view_id.s

    i.i = 0
    count_i.i = CkJsonObject::ckSizeOfArray(jResp,"view_counts")
    While i < count_i
        CkJsonObject::setCkI(jResp, i)
        active = CkJsonObject::ckStringOf(jResp,"view_counts[i].active")
        fresh = CkJsonObject::ckStringOf(jResp,"view_counts[i].fresh")
        pretty = CkJsonObject::ckStringOf(jResp,"view_counts[i].pretty")
        url = CkJsonObject::ckStringOf(jResp,"view_counts[i].url")
        value = CkJsonObject::ckStringOf(jResp,"view_counts[i].value")
        view_id = CkJsonObject::ckStringOf(jResp,"view_counts[i].view_id")
        i = i + 1
    Wend


    CkHttp::ckDispose(http)
    CkJsonObject::ckDispose(queryParams)
    CkStringBuilder::ckDispose(sbResponseBody)
    CkJsonObject::ckDispose(jResp)


    ProcedureReturn
EndProcedure

Curl Command

curl  -u login:password -G -d "ids=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/count_many

Postman Collection Item JSON

{
  "name": "Count Tickets in Views",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        "count_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) List of view's ids separated by commas."
        }
      ]
    },
    "description": "Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).\n\nOnly returns values for personal and shared views accessible to the user performing the request.\n\nThis endpoint is rate limited to 6 requests every 5 minutes.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            "count_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) List of view's ids separated by commas."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"view_counts\": [\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    }\n  ]\n}"
    }
  ]
}