Chilkat Online Tools

PureBasic / Support API / Delete Ticket

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IncludeFile "CkHttp.pb"
IncludeFile "CkHttpResponse.pb"

Procedure ChilkatExample()

    ; This example assumes the Chilkat API to have been previously unlocked.
    ; See Global Unlock Sample for sample code.

    http.i = CkHttp::ckCreate()
    If http.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    success.i

    CkHttp::setCkBasicAuth(http, 1)
    CkHttp::setCkLogin(http, "login")
    CkHttp::setCkPassword(http, "password")

    resp.i = CkHttp::ckQuickRequest(http,"DELETE","https://example.zendesk.com/api/v2/tickets/:ticket_id")
    If CkHttp::ckLastMethodSuccess(http) = 0
        Debug CkHttp::ckLastErrorText(http)
        CkHttp::ckDispose(http)
        ProcedureReturn
    EndIf

    Debug Str(CkHttpResponse::ckStatusCode(resp))
    Debug CkHttpResponse::ckBodyStr(resp)
    CkHttpResponse::ckDispose(resp)



    CkHttp::ckDispose(http)


    ProcedureReturn
EndProcedure

Curl Command

curl  -u login:password -X DELETE
https://example.zendesk.com/api/v2/tickets/:ticket_id

Postman Collection Item JSON

{
  "name": "Delete Ticket",
  "request": {
    "method": "DELETE",
    "header": [
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* Admins\n* Agents with permission to delete tickets\n\nAgent delete permissions are set in Support. See\n[Deleting tickets](https://support.zendesk.com/hc/en-us/articles/203690936)\nin the Support Help Center.\n\n#### Ticket deletion rate limit\n\nYou can delete 400 tickets every 1 minute using this endpoint.\nThe rate limiting mechanism behaves as described in\n[Rate limits](/api-reference/introduction/rate-limits/) in the API introduction.\nZendesk recommends that you obey the Retry-After header values.\nTo delete many tickets, you may use [Bulk Delete Tickets](/api-reference/ticketing/tickets/tickets/#bulk-delete-tickets)."
  },
  "response": [
    {
      "name": "No content",
      "originalRequest": {
        "method": "DELETE",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "No Content",
      "code": 204,
      "_postman_previewlanguage": "text",
      "header": [
      ],
      "cookie": [
      ],
      "body": null
    }
  ]
}