Chilkat Online Tools

PureBasic / Support API / Count Ticket Fields

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IncludeFile "CkJsonObject.pb"
IncludeFile "CkStringBuilder.pb"
IncludeFile "CkHttp.pb"

Procedure ChilkatExample()

    ; This example assumes the Chilkat API to have been previously unlocked.
    ; See Global Unlock Sample for sample code.

    http.i = CkHttp::ckCreate()
    If http.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    success.i

    CkHttp::setCkBasicAuth(http, 1)
    CkHttp::setCkLogin(http, "login")
    CkHttp::setCkPassword(http, "password")

    CkHttp::ckSetRequestHeader(http,"Accept","application/json")

    sbResponseBody.i = CkStringBuilder::ckCreate()
    If sbResponseBody.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    success = CkHttp::ckQuickGetSb(http,"https://example.zendesk.com/api/v2/ticket_fields/count",sbResponseBody)
    If success = 0
        Debug CkHttp::ckLastErrorText(http)
        CkHttp::ckDispose(http)
        CkStringBuilder::ckDispose(sbResponseBody)
        ProcedureReturn
    EndIf

    jResp.i = CkJsonObject::ckCreate()
    If jResp.i = 0
        Debug "Failed to create object."
        ProcedureReturn
    EndIf

    CkJsonObject::ckLoadSb(jResp,sbResponseBody)
    CkJsonObject::setCkEmitCompact(jResp, 0)

    Debug "Response Body:"
    Debug CkJsonObject::ckEmit(jResp)

    respStatusCode.i = CkHttp::ckLastStatus(http)
    Debug "Response Status Code = " + Str(respStatusCode)
    If respStatusCode >= 400
        Debug "Response Header:"
        Debug CkHttp::ckLastHeader(http)
        Debug "Failed."
        CkHttp::ckDispose(http)
        CkStringBuilder::ckDispose(sbResponseBody)
        CkJsonObject::ckDispose(jResp)
        ProcedureReturn
    EndIf

    ; Sample JSON response:
    ; (Sample code for parsing the JSON response is shown below)

    ; {
    ;   "count": {
    ;     "refreshed_at": "<dateTime>",
    ;     "value": "<integer>"
    ;   }
    ; }

    ; Sample code for parsing the JSON response...
    ; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    Refreshed_at.s = CkJsonObject::ckStringOf(jResp,"count.refreshed_at")
    Value.s = CkJsonObject::ckStringOf(jResp,"count.value")


    CkHttp::ckDispose(http)
    CkStringBuilder::ckDispose(sbResponseBody)
    CkJsonObject::ckDispose(jResp)


    ProcedureReturn
EndProcedure

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/count

Postman Collection Item JSON

{
  "name": "Count Ticket Fields",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/count",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        "count"
      ]
    },
    "description": "Returns an approximate count of system and custom ticket fields in the account. If the count exceeds 100,000, the count will return a cached result.  This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Agents"
  },
  "response": [
    {
      "name": "Count of ticket fields",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/count",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            "count"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": {\n    \"refreshed_at\": \"<dateTime>\",\n    \"value\": \"<integer>\"\n  }\n}"
    }
  ]
}