PureBasic / Support API / Record a new skip for the current user
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IncludeFile "CkJsonObject.pb"
IncludeFile "CkStringBuilder.pb"
IncludeFile "CkHttp.pb"
IncludeFile "CkHttpResponse.pb"
Procedure ChilkatExample()
; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
http.i = CkHttp::ckCreate()
If http.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
success.i
CkHttp::setCkBasicAuth(http, 1)
CkHttp::setCkLogin(http, "login")
CkHttp::setCkPassword(http, "password")
CkHttp::ckSetRequestHeader(http,"Accept","application/json")
resp.i = CkHttp::ckQuickRequest(http,"POST","https://example.zendesk.com/api/v2/skips")
If CkHttp::ckLastMethodSuccess(http) = 0
Debug CkHttp::ckLastErrorText(http)
CkHttp::ckDispose(http)
ProcedureReturn
EndIf
sbResponseBody.i = CkStringBuilder::ckCreate()
If sbResponseBody.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
CkHttpResponse::ckGetBodySb(resp,sbResponseBody)
jResp.i = CkJsonObject::ckCreate()
If jResp.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
CkJsonObject::ckLoadSb(jResp,sbResponseBody)
CkJsonObject::setCkEmitCompact(jResp, 0)
Debug "Response Body:"
Debug CkJsonObject::ckEmit(jResp)
respStatusCode.i = CkHttpResponse::ckStatusCode(resp)
Debug "Response Status Code = " + Str(respStatusCode)
If respStatusCode >= 400
Debug "Response Header:"
Debug CkHttpResponse::ckHeader(resp)
Debug "Failed."
CkHttpResponse::ckDispose(resp)
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jResp)
ProcedureReturn
EndIf
CkHttpResponse::ckDispose(resp)
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "skip": {
; "created_at": "<dateTime>",
; "id": "<integer>",
; "reason": "<string>",
; "ticket": {
; "requester_id": "<integer>",
; "allow_attachments": "<boolean>",
; "allow_channelback": "<boolean>",
; "assignee_email": "<string>",
; "assignee_id": "<integer>",
; "attribute_value_ids": "<array>",
; "brand_id": "<integer>",
; "collaborator_ids": "<array>",
; "collaborators": [
; {
; "email": "<email>",
; "name": "<string>"
; },
; {
; "email": "<email>",
; "name": "<string>"
; }
; ],
; "comment": {},
; "created_at": "<dateTime>",
; "custom_fields": "<array>",
; "custom_status_id": "<integer>",
; "description": "<string>",
; "due_at": "<dateTime>",
; "email_cc_ids": "<array>",
; "email_ccs": {},
; "external_id": "<string>",
; "follower_ids": "<array>",
; "followers": {},
; "followup_ids": "<array>",
; "forum_topic_id": "<integer>",
; "from_messaging_channel": "<boolean>",
; "group_id": "<integer>",
; "has_incidents": "<boolean>",
; "id": "<integer>",
; "is_public": "<boolean>",
; "macro_id": "<integer>",
; "macro_ids": "<array>",
; "metadata": {},
; "organization_id": "<integer>",
; "priority": "normal",
; "problem_id": "<integer>",
; "raw_subject": "<string>",
; "recipient": "<string>",
; "requester": {},
; "safe_update": "<boolean>",
; "satisfaction_rating": {
; "ut_6f": true,
; "sed_fb1": -48186207
; },
; "sharing_agreement_ids": "<array>",
; "status": "pending",
; "subject": "<string>",
; "submitter_id": "<integer>",
; "tags": "<array>",
; "ticket_form_id": "<integer>",
; "type": "task",
; "updated_at": "<dateTime>",
; "updated_stamp": "<string>",
; "url": "<string>",
; "via": {
; "channel": "<string>",
; "source": {
; "officiab": "mollit laborum nulla",
; "Duisa4": false,
; "ida": -77800757.90579444
; }
; },
; "via_followup_source_id": "<integer>",
; "via_id": "<integer>",
; "voice_comment": {}
; },
; "ticket_id": "<integer>",
; "updated_at": "<dateTime>",
; "user_id": "<integer>"
; }
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
email.s
name.s
Created_at.s = CkJsonObject::ckStringOf(jResp,"skip.created_at")
Id.s = CkJsonObject::ckStringOf(jResp,"skip.id")
Reason.s = CkJsonObject::ckStringOf(jResp,"skip.reason")
Requester_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.requester_id")
Allow_attachments.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.allow_attachments")
Allow_channelback.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.allow_channelback")
Assignee_email.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.assignee_email")
Assignee_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.assignee_id")
Attribute_value_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.attribute_value_ids")
Brand_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.brand_id")
Collaborator_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.collaborator_ids")
TicketCreated_at.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.created_at")
Custom_fields.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.custom_fields")
Custom_status_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.custom_status_id")
Description.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.description")
Due_at.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.due_at")
Email_cc_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.email_cc_ids")
External_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.external_id")
Follower_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.follower_ids")
Followup_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.followup_ids")
Forum_topic_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.forum_topic_id")
From_messaging_channel.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.from_messaging_channel")
Group_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.group_id")
Has_incidents.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.has_incidents")
TicketId.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.id")
Is_public.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.is_public")
Macro_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.macro_id")
Macro_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.macro_ids")
Organization_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.organization_id")
Priority.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.priority")
Problem_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.problem_id")
Raw_subject.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.raw_subject")
Recipient.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.recipient")
Safe_update.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.safe_update")
Ut_6f.i = CkJsonObject::ckBoolOf(jResp,"skip.ticket.satisfaction_rating.ut_6f")
Sed_fb1.i = CkJsonObject::ckIntOf(jResp,"skip.ticket.satisfaction_rating.sed_fb1")
Sharing_agreement_ids.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.sharing_agreement_ids")
Status.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.status")
Subject.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.subject")
Submitter_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.submitter_id")
Tags.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.tags")
Ticket_form_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.ticket_form_id")
v_Type.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.type")
Updated_at.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.updated_at")
Updated_stamp.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.updated_stamp")
v_Url.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.url")
Channel.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.via.channel")
Officiab.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.via.source.officiab")
Duisa4.i = CkJsonObject::ckBoolOf(jResp,"skip.ticket.via.source.Duisa4")
Ida.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.via.source.ida")
Via_followup_source_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.via_followup_source_id")
Via_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket.via_id")
Ticket_id.s = CkJsonObject::ckStringOf(jResp,"skip.ticket_id")
skipUpdated_at.s = CkJsonObject::ckStringOf(jResp,"skip.updated_at")
User_id.s = CkJsonObject::ckStringOf(jResp,"skip.user_id")
i.i = 0
count_i.i = CkJsonObject::ckSizeOfArray(jResp,"skip.ticket.collaborators")
While i < count_i
CkJsonObject::setCkI(jResp, i)
email = CkJsonObject::ckStringOf(jResp,"skip.ticket.collaborators[i].email")
name = CkJsonObject::ckStringOf(jResp,"skip.ticket.collaborators[i].name")
i = i + 1
Wend
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jResp)
ProcedureReturn
EndProcedure
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/skips
Postman Collection Item JSON
{
"name": "Record a new skip for the current user",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/skips",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"skips"
]
},
"description": "Record a new ticket skip for the current user.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/skips",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"skips"
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"skip\": {\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"normal\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"ut_6f\": true,\n \"sed_fb1\": -48186207\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"pending\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"task\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"officiab\": \"mollit laborum nulla\",\n \"Duisa4\": false,\n \"ida\": -77800757.90579444\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n },\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"user_id\": \"<integer>\"\n }\n}"
}
]
}
