PureBasic / Support API / Show Suspended Ticket
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IncludeFile "CkJsonObject.pb"
IncludeFile "CkStringBuilder.pb"
IncludeFile "CkHttp.pb"
Procedure ChilkatExample()
; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
http.i = CkHttp::ckCreate()
If http.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
success.i
CkHttp::setCkBasicAuth(http, 1)
CkHttp::setCkLogin(http, "login")
CkHttp::setCkPassword(http, "password")
CkHttp::ckSetRequestHeader(http,"Accept","application/json")
sbResponseBody.i = CkStringBuilder::ckCreate()
If sbResponseBody.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
success = CkHttp::ckQuickGetSb(http,"https://example.zendesk.com/api/v2/suspended_tickets/:id",sbResponseBody)
If success = 0
Debug CkHttp::ckLastErrorText(http)
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
ProcedureReturn
EndIf
jResp.i = CkJsonObject::ckCreate()
If jResp.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
CkJsonObject::ckLoadSb(jResp,sbResponseBody)
CkJsonObject::setCkEmitCompact(jResp, 0)
Debug "Response Body:"
Debug CkJsonObject::ckEmit(jResp)
respStatusCode.i = CkHttp::ckLastStatus(http)
Debug "Response Status Code = " + Str(respStatusCode)
If respStatusCode >= 400
Debug "Response Header:"
Debug CkHttp::ckLastHeader(http)
Debug "Failed."
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jResp)
ProcedureReturn
EndIf
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "suspended_tickets": [
; {
; "attachments": [
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>",
; "thumbnails": [
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; },
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; }
; ]
; },
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>",
; "thumbnails": [
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; },
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; }
; ]
; }
; ],
; "author": {
; "email": "<string>",
; "id": "<integer>",
; "name": "<string>"
; },
; "brand_id": "<integer>",
; "cause": "<string>",
; "cause_id": "<integer>",
; "content": "<string>",
; "created_at": "<dateTime>",
; "id": "<integer>",
; "message_id": "<string>",
; "recipient": "<string>",
; "subject": "<string>",
; "ticket_id": "<integer>",
; "updated_at": "<dateTime>",
; "url": "<string>",
; "via": {
; "channel": "<string>",
; "source": {
; "from": {
; "address": "<string>",
; "id": "<integer>",
; "name": "<string>",
; "title": "<string>"
; },
; "rel": "<string>",
; "to": {
; "address": "<string>",
; "name": "<string>"
; }
; }
; }
; },
; {
; "attachments": [
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>",
; "thumbnails": [
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; },
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; }
; ]
; },
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>",
; "thumbnails": [
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; },
; {
; "content_type": "<string>",
; "content_url": "<string>",
; "deleted": "<boolean>",
; "file_name": "<string>",
; "height": "<string>",
; "id": "<integer>",
; "inline": "<boolean>",
; "malware_access_override": "<boolean>",
; "malware_scan_result": "<string>",
; "mapped_content_url": "<string>",
; "size": "<integer>",
; "url": "<string>",
; "width": "<string>"
; }
; ]
; }
; ],
; "author": {
; "email": "<string>",
; "id": "<integer>",
; "name": "<string>"
; },
; "brand_id": "<integer>",
; "cause": "<string>",
; "cause_id": "<integer>",
; "content": "<string>",
; "created_at": "<dateTime>",
; "id": "<integer>",
; "message_id": "<string>",
; "recipient": "<string>",
; "subject": "<string>",
; "ticket_id": "<integer>",
; "updated_at": "<dateTime>",
; "url": "<string>",
; "via": {
; "channel": "<string>",
; "source": {
; "from": {
; "address": "<string>",
; "id": "<integer>",
; "name": "<string>",
; "title": "<string>"
; },
; "rel": "<string>",
; "to": {
; "address": "<string>",
; "name": "<string>"
; }
; }
; }
; }
; ]
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
v_Email.s
Id.s
Name.s
brand_id.s
cause.s
cause_id.s
content.s
created_at.s
id.s
message_id.s
recipient.s
subject.s
ticket_id.s
updated_at.s
url.s
Channel.s
Address.s
FromId.s
FromName.s
Title.s
Rel.s
ToAddress.s
ToName.s
j.i
count_j.i
content_type.s
content_url.s
deleted.s
file_name.s
height.s
inline.s
malware_access_override.s
malware_scan_result.s
mapped_content_url.s
size.s
width.s
k.i
count_k.i
i.i = 0
count_i.i = CkJsonObject::ckSizeOfArray(jResp,"suspended_tickets")
While i < count_i
CkJsonObject::setCkI(jResp, i)
v_Email = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].author.email")
Id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].author.id")
Name = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].author.name")
brand_id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].brand_id")
cause = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].cause")
cause_id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].cause_id")
content = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].content")
created_at = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].created_at")
id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].id")
message_id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].message_id")
recipient = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].recipient")
subject = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].subject")
ticket_id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].ticket_id")
updated_at = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].updated_at")
url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].url")
Channel = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.channel")
Address = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.from.address")
FromId = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.from.id")
FromName = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.from.name")
Title = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.from.title")
Rel = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.rel")
ToAddress = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.to.address")
ToName = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].via.source.to.name")
j = 0
count_j = CkJsonObject::ckSizeOfArray(jResp,"suspended_tickets[i].attachments")
While j < count_j
CkJsonObject::setCkJ(jResp, j)
content_type = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].content_type")
content_url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].content_url")
deleted = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].deleted")
file_name = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].file_name")
height = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].height")
id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].id")
inline = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].inline")
malware_access_override = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].malware_access_override")
malware_scan_result = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].malware_scan_result")
mapped_content_url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].mapped_content_url")
size = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].size")
url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].url")
width = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].width")
k = 0
count_k = CkJsonObject::ckSizeOfArray(jResp,"suspended_tickets[i].attachments[j].thumbnails")
While k < count_k
CkJsonObject::setCkK(jResp, k)
content_type = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].content_type")
content_url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].content_url")
deleted = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].deleted")
file_name = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].file_name")
height = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].height")
id = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].id")
inline = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].inline")
malware_access_override = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].malware_access_override")
malware_scan_result = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].malware_scan_result")
mapped_content_url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].mapped_content_url")
size = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].size")
url = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].url")
width = CkJsonObject::ckStringOf(jResp,"suspended_tickets[i].attachments[j].thumbnails[k].width")
k = k + 1
Wend
j = j + 1
Wend
i = i + 1
Wend
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jResp)
ProcedureReturn
EndProcedure
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/:id
Postman Collection Item JSON
{
"name": "Show Suspended Ticket",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/:id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
":id"
],
"variable": [
{
"key": "id",
"value": "<number>"
}
]
},
"description": "#### Allowed For\n\n* Unrestricted agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/:id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
":id"
],
"variable": [
{
"key": "id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"suspended_tickets\": [\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"author\": {\n \"email\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"brand_id\": \"<integer>\",\n \"cause\": \"<string>\",\n \"cause_id\": \"<integer>\",\n \"content\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"message_id\": \"<string>\",\n \"recipient\": \"<string>\",\n \"subject\": \"<string>\",\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n }\n },\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n 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}
]
}
