PureBasic / Support API / Update Custom Role
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IncludeFile "CkJsonObject.pb"
IncludeFile "CkStringBuilder.pb"
IncludeFile "CkHttp.pb"
IncludeFile "CkHttpResponse.pb"
Procedure ChilkatExample()
; This example assumes the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.
http.i = CkHttp::ckCreate()
If http.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
success.i
CkHttp::setCkBasicAuth(http, 1)
CkHttp::setCkLogin(http, "login")
CkHttp::setCkPassword(http, "password")
CkHttp::ckSetRequestHeader(http,"Accept","application/json")
resp.i = CkHttp::ckQuickRequest(http,"PUT","https://example.zendesk.com/api/v2/custom_roles/:custom_role_id")
If CkHttp::ckLastMethodSuccess(http) = 0
Debug CkHttp::ckLastErrorText(http)
CkHttp::ckDispose(http)
ProcedureReturn
EndIf
sbResponseBody.i = CkStringBuilder::ckCreate()
If sbResponseBody.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
CkHttpResponse::ckGetBodySb(resp,sbResponseBody)
jResp.i = CkJsonObject::ckCreate()
If jResp.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
CkJsonObject::ckLoadSb(jResp,sbResponseBody)
CkJsonObject::setCkEmitCompact(jResp, 0)
Debug "Response Body:"
Debug CkJsonObject::ckEmit(jResp)
respStatusCode.i = CkHttpResponse::ckStatusCode(resp)
Debug "Response Status Code = " + Str(respStatusCode)
If respStatusCode >= 400
Debug "Response Header:"
Debug CkHttpResponse::ckHeader(resp)
Debug "Failed."
CkHttpResponse::ckDispose(resp)
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jResp)
ProcedureReturn
EndIf
CkHttpResponse::ckDispose(resp)
; Sample JSON response:
; (Sample code for parsing the JSON response is shown below)
; {
; "custom_role": {
; "name": "<string>",
; "role_type": "<integer>",
; "configuration": {
; "assign_tickets_to_any_group": "<boolean>",
; "chat_access": "<boolean>",
; "end_user_list_access": "<string>",
; "end_user_profile_access": "<string>",
; "explore_access": "<string>",
; "forum_access": "<string>",
; "forum_access_restricted_content": "<boolean>",
; "group_access": "<boolean>",
; "light_agent": "<boolean>",
; "macro_access": "<string>",
; "manage_business_rules": "<boolean>",
; "manage_contextual_workspaces": "<boolean>",
; "manage_dynamic_content": "<boolean>",
; "manage_extensions_and_channels": "<boolean>",
; "manage_facebook": "<boolean>",
; "manage_organization_fields": "<boolean>",
; "manage_ticket_fields": "<boolean>",
; "manage_ticket_forms": "<boolean>",
; "manage_user_fields": "<boolean>",
; "moderate_forums": "<boolean>",
; "organization_editing": "<boolean>",
; "organization_notes_editing": "<boolean>",
; "report_access": "<string>",
; "side_conversation_create": "<boolean>",
; "ticket_access": "<string>",
; "ticket_comment_access": "<string>",
; "ticket_deletion": "<boolean>",
; "ticket_editing": "<boolean>",
; "ticket_merge": "<boolean>",
; "ticket_tag_editing": "<boolean>",
; "twitter_search_access": "<boolean>",
; "user_view_access": "<string>",
; "view_access": "<string>",
; "view_deleted_tickets": "<boolean>",
; "voice_access": "<boolean>",
; "voice_dashboard_access": "<boolean>"
; },
; "created_at": "<dateTime>",
; "description": "<string>",
; "id": "<integer>",
; "team_member_count": "<integer>",
; "updated_at": "<dateTime>"
; }
; }
; Sample code for parsing the JSON response...
; Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Name.s = CkJsonObject::ckStringOf(jResp,"custom_role.name")
Role_type.s = CkJsonObject::ckStringOf(jResp,"custom_role.role_type")
Assign_tickets_to_any_group.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.assign_tickets_to_any_group")
Chat_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.chat_access")
End_user_list_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.end_user_list_access")
End_user_profile_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.end_user_profile_access")
Explore_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.explore_access")
Forum_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.forum_access")
Forum_access_restricted_content.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.forum_access_restricted_content")
Group_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.group_access")
Light_agent.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.light_agent")
Macro_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.macro_access")
Manage_business_rules.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_business_rules")
Manage_contextual_workspaces.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_contextual_workspaces")
Manage_dynamic_content.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_dynamic_content")
Manage_extensions_and_channels.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_extensions_and_channels")
Manage_facebook.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_facebook")
Manage_organization_fields.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_organization_fields")
Manage_ticket_fields.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_ticket_fields")
Manage_ticket_forms.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_ticket_forms")
Manage_user_fields.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.manage_user_fields")
Moderate_forums.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.moderate_forums")
Organization_editing.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.organization_editing")
Organization_notes_editing.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.organization_notes_editing")
Report_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.report_access")
Side_conversation_create.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.side_conversation_create")
Ticket_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.ticket_access")
Ticket_comment_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.ticket_comment_access")
Ticket_deletion.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.ticket_deletion")
Ticket_editing.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.ticket_editing")
Ticket_merge.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.ticket_merge")
Ticket_tag_editing.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.ticket_tag_editing")
Twitter_search_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.twitter_search_access")
User_view_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.user_view_access")
View_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.view_access")
View_deleted_tickets.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.view_deleted_tickets")
Voice_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.voice_access")
Voice_dashboard_access.s = CkJsonObject::ckStringOf(jResp,"custom_role.configuration.voice_dashboard_access")
Created_at.s = CkJsonObject::ckStringOf(jResp,"custom_role.created_at")
Description.s = CkJsonObject::ckStringOf(jResp,"custom_role.description")
Id.s = CkJsonObject::ckStringOf(jResp,"custom_role.id")
Team_member_count.s = CkJsonObject::ckStringOf(jResp,"custom_role.team_member_count")
Updated_at.s = CkJsonObject::ckStringOf(jResp,"custom_role.updated_at")
CkHttp::ckDispose(http)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jResp)
ProcedureReturn
EndProcedure
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles/:custom_role_id
Postman Collection Item JSON
{
"name": "Update Custom Role",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles",
":custom_role_id"
],
"variable": [
{
"key": "custom_role_id",
"value": "<integer>"
}
]
},
"description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed for\n\n* Administrators\nAgents with the `manage_roles` permission\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles",
":custom_role_id"
],
"variable": [
{
"key": "custom_role_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_role\": {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
