Chilkat Online Tools

Powershell / Support API / Bulk Delete Tickets

Back to Collection Items

Add-Type -Path "C:\chilkat\ChilkatDotNet47-9.5.0-x64\ChilkatDotNet47.dll"

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = New-Object Chilkat.Http

$http.BasicAuth = $true
$http.Login = "login"
$http.Password = "password"

$http.SetRequestHeader("Accept","application/json")

$resp = $http.QuickRequest("DELETE","https://example.zendesk.com/api/v2/tickets/destroy_many?ids=<string>")
if ($http.LastMethodSuccess -eq $false) {
    $($http.LastErrorText)
    exit
}

$sbResponseBody = New-Object Chilkat.StringBuilder
$resp.GetBodySb($sbResponseBody)

$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)
$jResp.EmitCompact = $false

$("Response Body:")
$($jResp.Emit())

$respStatusCode = $resp.StatusCode
$("Response Status Code = " + $respStatusCode)
if ($respStatusCode -ge 400) {
    $("Response Header:")
    $($resp.Header)
    $("Failed.")

    exit
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "job_status": {
#     "id": "<string>",
#     "message": "<string>",
#     "progress": "<integer>",
#     "results": [
#       {
#         "id": "<integer>",
#         "index": "<integer>"
#       },
#       {
#         "id": "<integer>",
#         "index": "<integer>"
#       }
#     ],
#     "status": "<string>",
#     "total": "<integer>",
#     "url": "<string>"
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$Id = $jResp.StringOf("job_status.id")
$Message = $jResp.StringOf("job_status.message")
$Progress = $jResp.StringOf("job_status.progress")
$Status = $jResp.StringOf("job_status.status")
$Total = $jResp.StringOf("job_status.total")
$v_Url = $jResp.StringOf("job_status.url")
$i = 0
$count_i = $jResp.SizeOfArray("job_status.results")
while ($i -lt $count_i) {
    $jResp.I = $i
    $id = $jResp.StringOf("job_status.results[i].id")
    $index = $jResp.StringOf("job_status.results[i].index")
    $i = $i + 1
}

Curl Command

curl  -u login:password -X DELETE
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/destroy_many?ids=<string>

Postman Collection Item JSON

{
  "name": "Bulk Delete Tickets",
  "request": {
    "method": "DELETE",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/destroy_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        "destroy_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) Comma-separated list of ticket ids"
        }
      ]
    },
    "description": "Accepts a comma-separated list of up to 100 ticket ids.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to delete tickets\n\nAgent delete permissions are set in Support. See\n[Deleting tickets](https://support.zendesk.com/hc/en-us/articles/203690936)\nin the Support Help Center.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work. Use the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion"
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "DELETE",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/destroy_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            "destroy_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) Comma-separated list of ticket ids"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"job_status\": {\n    \"id\": \"<string>\",\n    \"message\": \"<string>\",\n    \"progress\": \"<integer>\",\n    \"results\": [\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      }\n    ],\n    \"status\": \"<string>\",\n    \"total\": \"<integer>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}