Chilkat Online Tools

Powershell / Support API / List Ticket Field Options

Back to Collection Items

Add-Type -Path "C:\chilkat\ChilkatDotNet47-x64\ChilkatDotNet47.dll"

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = New-Object Chilkat.Http

$http.BasicAuth = $true
$http.Login = "login"
$http.Password = "password"

$http.SetRequestHeader("Accept","application/json")

$sbResponseBody = New-Object Chilkat.StringBuilder
$success = $http.QuickGetSb("https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options",$sbResponseBody)
if ($success -eq $false) {
    $($http.LastErrorText)
    exit
}

$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)
$jResp.EmitCompact = $false

$("Response Body:")
$($jResp.Emit())

$respStatusCode = $http.LastStatus
$("Response Status Code = " + $respStatusCode)
if ($respStatusCode -ge 400) {
    $("Response Header:")
    $($http.LastHeader)
    $("Failed.")
    exit
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "count": "<integer>",
#   "custom_field_options": [
#     {
#       "name": "<string>",
#       "value": "<string>",
#       "id": "<integer>",
#       "position": "<integer>",
#       "raw_name": "<string>",
#       "url": "<string>"
#     },
#     {
#       "name": "<string>",
#       "value": "<string>",
#       "id": "<integer>",
#       "position": "<integer>",
#       "raw_name": "<string>",
#       "url": "<string>"
#     }
#   ],
#   "next_page": "<string>",
#   "previous_page": "<string>"
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$count = $jResp.StringOf("count")
$next_page = $jResp.StringOf("next_page")
$previous_page = $jResp.StringOf("previous_page")
$i = 0
$count_i = $jResp.SizeOfArray("custom_field_options")
while ($i -lt $count_i) {
    $jResp.I = $i
    $name = $jResp.StringOf("custom_field_options[i].name")
    $value = $jResp.StringOf("custom_field_options[i].value")
    $id = $jResp.StringOf("custom_field_options[i].id")
    $position = $jResp.StringOf("custom_field_options[i].position")
    $raw_name = $jResp.StringOf("custom_field_options[i].raw_name")
    $url = $jResp.StringOf("custom_field_options[i].url")
    $i = $i + 1
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options

Postman Collection Item JSON

{
  "name": "List Ticket Field Options",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        ":ticket_field_id",
        "options"
      ],
      "variable": [
        {
          "key": "ticket_field_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns a list of custom ticket field options for the given drop-down ticket field.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            ":ticket_field_id",
            "options"
          ],
          "variable": [
            {
              "key": "ticket_field_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"custom_field_options\": [\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ],\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}