Chilkat Online Tools

Powershell / Support API / List Satisfaction Ratings

Back to Collection Items

Add-Type -Path "C:\chilkat\ChilkatDotNet47-x64\ChilkatDotNet47.dll"

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = New-Object Chilkat.Http

$http.BasicAuth = $true
$http.Login = "login"
$http.Password = "password"

$http.SetRequestHeader("Accept","application/json")

$sbResponseBody = New-Object Chilkat.StringBuilder
$success = $http.QuickGetSb("https://example.zendesk.com/api/v2/satisfaction_ratings",$sbResponseBody)
if ($success -eq $false) {
    $($http.LastErrorText)
    exit
}

$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)
$jResp.EmitCompact = $false

$("Response Body:")
$($jResp.Emit())

$respStatusCode = $http.LastStatus
$("Response Status Code = " + $respStatusCode)
if ($respStatusCode -ge 400) {
    $("Response Header:")
    $($http.LastHeader)
    $("Failed.")
    exit
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "satisfaction_ratings": [
#     {
#       "assignee_id": "<integer>",
#       "group_id": "<integer>",
#       "requester_id": "<integer>",
#       "ticket_id": "<integer>",
#       "score": "<string>",
#       "comment": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "reason": "<string>",
#       "reason_code": "<integer>",
#       "reason_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>"
#     },
#     {
#       "assignee_id": "<integer>",
#       "group_id": "<integer>",
#       "requester_id": "<integer>",
#       "ticket_id": "<integer>",
#       "score": "<string>",
#       "comment": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "reason": "<string>",
#       "reason_code": "<integer>",
#       "reason_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>"
#     }
#   ]
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$i = 0
$count_i = $jResp.SizeOfArray("satisfaction_ratings")
while ($i -lt $count_i) {
    $jResp.I = $i
    $assignee_id = $jResp.StringOf("satisfaction_ratings[i].assignee_id")
    $group_id = $jResp.StringOf("satisfaction_ratings[i].group_id")
    $requester_id = $jResp.StringOf("satisfaction_ratings[i].requester_id")
    $ticket_id = $jResp.StringOf("satisfaction_ratings[i].ticket_id")
    $score = $jResp.StringOf("satisfaction_ratings[i].score")
    $comment = $jResp.StringOf("satisfaction_ratings[i].comment")
    $created_at = $jResp.StringOf("satisfaction_ratings[i].created_at")
    $id = $jResp.StringOf("satisfaction_ratings[i].id")
    $reason = $jResp.StringOf("satisfaction_ratings[i].reason")
    $reason_code = $jResp.StringOf("satisfaction_ratings[i].reason_code")
    $reason_id = $jResp.StringOf("satisfaction_ratings[i].reason_id")
    $updated_at = $jResp.StringOf("satisfaction_ratings[i].updated_at")
    $url = $jResp.StringOf("satisfaction_ratings[i].url")
    $i = $i + 1
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/satisfaction_ratings

Postman Collection Item JSON

{
  "name": "List Satisfaction Ratings",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/satisfaction_ratings",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "satisfaction_ratings"
      ]
    },
    "description": "#### Allowed For\n* Agents\n\n#### Filters\n\n| Parameter  | Value\n| ---------- | -----\n| score      | offered, unoffered, received, received\\_with\\_comment, received\\_without\\_comment,<br/>good, good\\_with\\_comment, good\\_without\\_comment,<br/>bad, bad\\_with\\_comment, bad\\_without\\_comment\n| start_time | Time of the oldest satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n| end_time   | Time of the most recent satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n\nIf you specify an unqualified score such as `good`, the results include all the records with and without comments.\n\nExamples:\n\n* `/api/v2/satisfaction_ratings.json?score=bad`\n* `/api/v2/satisfaction_ratings.json?score=bad&start_time=1498151194`\n* `/api/v2/satisfaction_ratings.json?start_time=1340384793&end_time=1371920793`\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/satisfaction_ratings",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "satisfaction_ratings"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"satisfaction_ratings\": [\n    {\n      \"assignee_id\": \"<integer>\",\n      \"group_id\": \"<integer>\",\n      \"requester_id\": \"<integer>\",\n      \"ticket_id\": \"<integer>\",\n      \"score\": \"<string>\",\n      \"comment\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"reason\": \"<string>\",\n      \"reason_code\": \"<integer>\",\n      \"reason_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"assignee_id\": \"<integer>\",\n      \"group_id\": \"<integer>\",\n      \"requester_id\": \"<integer>\",\n      \"ticket_id\": \"<integer>\",\n      \"score\": \"<string>\",\n      \"comment\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"reason\": \"<string>\",\n      \"reason_code\": \"<integer>\",\n      \"reason_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}