Chilkat Online Tools

Powershell / Support API / List Suspended Tickets

Back to Collection Items

Add-Type -Path "C:\chilkat\ChilkatDotNet47-x64\ChilkatDotNet47.dll"

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = New-Object Chilkat.Http

$http.BasicAuth = $true
$http.Login = "login"
$http.Password = "password"

$queryParams = New-Object Chilkat.JsonObject
$queryParams.UpdateString("sort_by","<string>")
$queryParams.UpdateString("sort_order","<string>")

$http.SetRequestHeader("Accept","application/json")

$resp = $http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/suspended_tickets",$queryParams)
if ($http.LastMethodSuccess -eq $false) {
    $($http.LastErrorText)
    exit
}

$sbResponseBody = New-Object Chilkat.StringBuilder
$resp.GetBodySb($sbResponseBody)

$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)
$jResp.EmitCompact = $false

$("Response Body:")
$($jResp.Emit())

$respStatusCode = $resp.StatusCode
$("Response Status Code = " + $respStatusCode)
if ($respStatusCode -ge 400) {
    $("Response Header:")
    $($resp.Header)
    $("Failed.")

    exit
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "suspended_tickets": [
#     {
#       "attachments": [
#         {
#           "content_type": "<string>",
#           "content_url": "<string>",
#           "deleted": "<boolean>",
#           "file_name": "<string>",
#           "height": "<string>",
#           "id": "<integer>",
#           "inline": "<boolean>",
#           "malware_access_override": "<boolean>",
#           "malware_scan_result": "<string>",
#           "mapped_content_url": "<string>",
#           "size": "<integer>",
#           "url": "<string>",
#           "width": "<string>",
#           "thumbnails": [
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             },
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             }
#           ]
#         },
#         {
#           "content_type": "<string>",
#           "content_url": "<string>",
#           "deleted": "<boolean>",
#           "file_name": "<string>",
#           "height": "<string>",
#           "id": "<integer>",
#           "inline": "<boolean>",
#           "malware_access_override": "<boolean>",
#           "malware_scan_result": "<string>",
#           "mapped_content_url": "<string>",
#           "size": "<integer>",
#           "url": "<string>",
#           "width": "<string>",
#           "thumbnails": [
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             },
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             }
#           ]
#         }
#       ],
#       "author": {
#         "email": "<string>",
#         "id": "<integer>",
#         "name": "<string>"
#       },
#       "brand_id": "<integer>",
#       "cause": "<string>",
#       "cause_id": "<integer>",
#       "content": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "message_id": "<string>",
#       "recipient": "<string>",
#       "subject": "<string>",
#       "ticket_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>",
#       "via": {
#         "channel": "<string>",
#         "source": {
#           "from": {
#             "address": "<string>",
#             "id": "<integer>",
#             "name": "<string>",
#             "title": "<string>"
#           },
#           "rel": "<string>",
#           "to": {
#             "address": "<string>",
#             "name": "<string>"
#           }
#         }
#       }
#     },
#     {
#       "attachments": [
#         {
#           "content_type": "<string>",
#           "content_url": "<string>",
#           "deleted": "<boolean>",
#           "file_name": "<string>",
#           "height": "<string>",
#           "id": "<integer>",
#           "inline": "<boolean>",
#           "malware_access_override": "<boolean>",
#           "malware_scan_result": "<string>",
#           "mapped_content_url": "<string>",
#           "size": "<integer>",
#           "url": "<string>",
#           "width": "<string>",
#           "thumbnails": [
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             },
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             }
#           ]
#         },
#         {
#           "content_type": "<string>",
#           "content_url": "<string>",
#           "deleted": "<boolean>",
#           "file_name": "<string>",
#           "height": "<string>",
#           "id": "<integer>",
#           "inline": "<boolean>",
#           "malware_access_override": "<boolean>",
#           "malware_scan_result": "<string>",
#           "mapped_content_url": "<string>",
#           "size": "<integer>",
#           "url": "<string>",
#           "width": "<string>",
#           "thumbnails": [
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             },
#             {
#               "content_type": "<string>",
#               "content_url": "<string>",
#               "deleted": "<boolean>",
#               "file_name": "<string>",
#               "height": "<string>",
#               "id": "<integer>",
#               "inline": "<boolean>",
#               "malware_access_override": "<boolean>",
#               "malware_scan_result": "<string>",
#               "mapped_content_url": "<string>",
#               "size": "<integer>",
#               "url": "<string>",
#               "width": "<string>"
#             }
#           ]
#         }
#       ],
#       "author": {
#         "email": "<string>",
#         "id": "<integer>",
#         "name": "<string>"
#       },
#       "brand_id": "<integer>",
#       "cause": "<string>",
#       "cause_id": "<integer>",
#       "content": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "message_id": "<string>",
#       "recipient": "<string>",
#       "subject": "<string>",
#       "ticket_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>",
#       "via": {
#         "channel": "<string>",
#         "source": {
#           "from": {
#             "address": "<string>",
#             "id": "<integer>",
#             "name": "<string>",
#             "title": "<string>"
#           },
#           "rel": "<string>",
#           "to": {
#             "address": "<string>",
#             "name": "<string>"
#           }
#         }
#       }
#     }
#   ]
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$i = 0
$count_i = $jResp.SizeOfArray("suspended_tickets")
while ($i -lt $count_i) {
    $jResp.I = $i
    $v_Email = $jResp.StringOf("suspended_tickets[i].author.email")
    $Id = $jResp.StringOf("suspended_tickets[i].author.id")
    $Name = $jResp.StringOf("suspended_tickets[i].author.name")
    $brand_id = $jResp.StringOf("suspended_tickets[i].brand_id")
    $cause = $jResp.StringOf("suspended_tickets[i].cause")
    $cause_id = $jResp.StringOf("suspended_tickets[i].cause_id")
    $content = $jResp.StringOf("suspended_tickets[i].content")
    $created_at = $jResp.StringOf("suspended_tickets[i].created_at")
    $id = $jResp.StringOf("suspended_tickets[i].id")
    $message_id = $jResp.StringOf("suspended_tickets[i].message_id")
    $recipient = $jResp.StringOf("suspended_tickets[i].recipient")
    $subject = $jResp.StringOf("suspended_tickets[i].subject")
    $ticket_id = $jResp.StringOf("suspended_tickets[i].ticket_id")
    $updated_at = $jResp.StringOf("suspended_tickets[i].updated_at")
    $url = $jResp.StringOf("suspended_tickets[i].url")
    $Channel = $jResp.StringOf("suspended_tickets[i].via.channel")
    $Address = $jResp.StringOf("suspended_tickets[i].via.source.from.address")
    $FromId = $jResp.StringOf("suspended_tickets[i].via.source.from.id")
    $FromName = $jResp.StringOf("suspended_tickets[i].via.source.from.name")
    $Title = $jResp.StringOf("suspended_tickets[i].via.source.from.title")
    $Rel = $jResp.StringOf("suspended_tickets[i].via.source.rel")
    $ToAddress = $jResp.StringOf("suspended_tickets[i].via.source.to.address")
    $ToName = $jResp.StringOf("suspended_tickets[i].via.source.to.name")
    $j = 0
    $count_j = $jResp.SizeOfArray("suspended_tickets[i].attachments")
    while ($j -lt $count_j) {
        $jResp.J = $j
        $content_type = $jResp.StringOf("suspended_tickets[i].attachments[j].content_type")
        $content_url = $jResp.StringOf("suspended_tickets[i].attachments[j].content_url")
        $deleted = $jResp.StringOf("suspended_tickets[i].attachments[j].deleted")
        $file_name = $jResp.StringOf("suspended_tickets[i].attachments[j].file_name")
        $height = $jResp.StringOf("suspended_tickets[i].attachments[j].height")
        $id = $jResp.StringOf("suspended_tickets[i].attachments[j].id")
        $inline = $jResp.StringOf("suspended_tickets[i].attachments[j].inline")
        $malware_access_override = $jResp.StringOf("suspended_tickets[i].attachments[j].malware_access_override")
        $malware_scan_result = $jResp.StringOf("suspended_tickets[i].attachments[j].malware_scan_result")
        $mapped_content_url = $jResp.StringOf("suspended_tickets[i].attachments[j].mapped_content_url")
        $size = $jResp.StringOf("suspended_tickets[i].attachments[j].size")
        $url = $jResp.StringOf("suspended_tickets[i].attachments[j].url")
        $width = $jResp.StringOf("suspended_tickets[i].attachments[j].width")
        $k = 0
        $count_k = $jResp.SizeOfArray("suspended_tickets[i].attachments[j].thumbnails")
        while ($k -lt $count_k) {
            $jResp.K = $k
            $content_type = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].content_type")
            $content_url = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].content_url")
            $deleted = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].deleted")
            $file_name = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].file_name")
            $height = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].height")
            $id = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].id")
            $inline = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].inline")
            $malware_access_override = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].malware_access_override")
            $malware_scan_result = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].malware_scan_result")
            $mapped_content_url = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].mapped_content_url")
            $size = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].size")
            $url = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].url")
            $width = $jResp.StringOf("suspended_tickets[i].attachments[j].thumbnails[k].width")
            $k = $k + 1
        }

        $j = $j + 1
    }

    $i = $i + 1
}

Curl Command

curl  -u login:password -G -d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets

Postman Collection Item JSON

{
  "name": "List Suspended Tickets",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/suspended_tickets?sort_by=<string>&sort_order=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "suspended_tickets"
      ],
      "query": [
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "The field to sort the ticket by, being one of `author_email`, `cause`, `created_at`, or `subject`."
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "The order in which to sort the suspended tickets.  This can take value `asc` or `desc`."
        }
      ]
    },
    "description": "#### Allowed For\n\n* Unrestricted agents\n\n#### Sorting\n\nYou can sort the tickets with the `sort_by` and `sort_order` query string parameters.\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/suspended_tickets?sort_by=<string>&sort_order=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "suspended_tickets"
          ],
          "query": [
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "The field to sort the ticket by, being one of `author_email`, `cause`, `created_at`, or `subject`."
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "The order in which to sort the suspended tickets.  This can take value `asc` or `desc`."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"suspended_tickets\": [\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"author\": {\n        \"email\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"brand_id\": \"<integer>\",\n      \"cause\": \"<string>\",\n      \"cause_id\": \"<integer>\",\n      \"content\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"message_id\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"subject\": \"<string>\",\n      \"ticket_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"from\": {\n            \"address\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"name\": \"<string>\",\n            \"title\": \"<string>\"\n          },\n          \"rel\": \"<string>\",\n          \"to\": {\n            \"address\": \"<string>\",\n            \"name\": \"<string>\"\n          }\n        }\n      }\n    },\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"author\": {\n        \"email\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"brand_id\": \"<integer>\",\n      \"cause\": \"<string>\",\n      \"cause_id\": \"<integer>\",\n      \"content\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"message_id\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"subject\": \"<string>\",\n      \"ticket_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"from\": {\n            \"address\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"name\": \"<string>\",\n            \"title\": \"<string>\"\n          },\n          \"rel\": \"<string>\",\n          \"to\": {\n            \"address\": \"<string>\",\n            \"name\": \"<string>\"\n          }\n        }\n      }\n    }\n  ]\n}"
    }
  ]
}