Chilkat Online Tools

Powershell / Support API / Create Support Address

Back to Collection Items

Add-Type -Path "C:\chilkat\ChilkatDotNet47-x64\ChilkatDotNet47.dll"

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = New-Object Chilkat.Http

$http.BasicAuth = $true
$http.Login = "login"
$http.Password = "password"

$http.SetRequestHeader("Accept","application/json")

$resp = $http.QuickRequest("POST","https://example.zendesk.com/api/v2/recipient_addresses")
if ($http.LastMethodSuccess -eq $false) {
    $($http.LastErrorText)
    exit
}

$sbResponseBody = New-Object Chilkat.StringBuilder
$resp.GetBodySb($sbResponseBody)

$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)
$jResp.EmitCompact = $false

$("Response Body:")
$($jResp.Emit())

$respStatusCode = $resp.StatusCode
$("Response Status Code = " + $respStatusCode)
if ($respStatusCode -ge 400) {
    $("Response Header:")
    $($resp.Header)
    $("Failed.")

    exit
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "recipient_address": {
#     "email": "<string>",
#     "brand_id": "<integer>",
#     "cname_status": "unknown",
#     "created_at": "<dateTime>",
#     "default": "<boolean>",
#     "dns_results": "verified",
#     "domain_verification_code": "<string>",
#     "domain_verification_status": "failed",
#     "forwarding_status": "unknown",
#     "id": "<integer>",
#     "name": "<string>",
#     "spf_status": "unknown",
#     "updated_at": "<dateTime>"
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$v_Email = $jResp.StringOf("recipient_address.email")
$Brand_id = $jResp.StringOf("recipient_address.brand_id")
$Cname_status = $jResp.StringOf("recipient_address.cname_status")
$Created_at = $jResp.StringOf("recipient_address.created_at")
$Default = $jResp.StringOf("recipient_address.default")
$Dns_results = $jResp.StringOf("recipient_address.dns_results")
$Domain_verification_code = $jResp.StringOf("recipient_address.domain_verification_code")
$Domain_verification_status = $jResp.StringOf("recipient_address.domain_verification_status")
$Forwarding_status = $jResp.StringOf("recipient_address.forwarding_status")
$Id = $jResp.StringOf("recipient_address.id")
$Name = $jResp.StringOf("recipient_address.name")
$Spf_status = $jResp.StringOf("recipient_address.spf_status")
$Updated_at = $jResp.StringOf("recipient_address.updated_at")

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/recipient_addresses

Postman Collection Item JSON

{
  "name": "Create Support Address",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/recipient_addresses",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "recipient_addresses"
      ]
    },
    "description": "Adds a Zendesk or external support address to your account.\n\nTo add a Zendesk address, use the following syntax: `{local-part}@{accountname}.zendesk.com`.\nExample: 'sales-team@example.zendesk.com'. The [local-part](https://en.wikipedia.org/wiki/Email_address#Local-part) can be anything you like.\n\nTo add an external email address such as help@omniwearshop.com, the email must already exist and you must set up forwarding on your email server. The exact steps depend on your mail server. See [Forwarding incoming email to Zendesk Support](https://support.zendesk.com/hc/en-us/articles/203663266). After setting up forwarding, run the [Verify Support Address Forwarding](#verify-support-address-forwarding) endpoint. The address won't work in Zendesk Support until it's been verified.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to manage channels and extensions. See the system permissions in [Creating custom roles and assigning agents (Enterprise)](https://support.zendesk.com/hc/en-us/articles/203662026-Creating-custom-roles-and-assigning-agents-Enterprise-#topic_cxn_hig_bd) in the Support Help Center\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/recipient_addresses",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "recipient_addresses"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"recipient_address\": {\n    \"email\": \"<string>\",\n    \"brand_id\": \"<integer>\",\n    \"cname_status\": \"unknown\",\n    \"created_at\": \"<dateTime>\",\n    \"default\": \"<boolean>\",\n    \"dns_results\": \"verified\",\n    \"domain_verification_code\": \"<string>\",\n    \"domain_verification_status\": \"failed\",\n    \"forwarding_status\": \"unknown\",\n    \"id\": \"<integer>\",\n    \"name\": \"<string>\",\n    \"spf_status\": \"unknown\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}