Powershell / Support API / List Custom Roles
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Add-Type -Path "C:\chilkat\ChilkatDotNet47-x64\ChilkatDotNet47.dll"
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
$http = New-Object Chilkat.Http
$http.BasicAuth = $true
$http.Login = "login"
$http.Password = "password"
$http.SetRequestHeader("Accept","application/json")
$sbResponseBody = New-Object Chilkat.StringBuilder
$success = $http.QuickGetSb("https://example.zendesk.com/api/v2/custom_roles",$sbResponseBody)
if ($success -eq $false) {
$($http.LastErrorText)
exit
}
$jResp = New-Object Chilkat.JsonObject
$jResp.LoadSb($sbResponseBody)
$jResp.EmitCompact = $false
$("Response Body:")
$($jResp.Emit())
$respStatusCode = $http.LastStatus
$("Response Status Code = " + $respStatusCode)
if ($respStatusCode -ge 400) {
$("Response Header:")
$($http.LastHeader)
$("Failed.")
exit
}
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "custom_roles": [
# {
# "name": "<string>",
# "role_type": "<integer>",
# "configuration": {
# "assign_tickets_to_any_group": "<boolean>",
# "chat_access": "<boolean>",
# "end_user_list_access": "<string>",
# "end_user_profile_access": "<string>",
# "explore_access": "<string>",
# "forum_access": "<string>",
# "forum_access_restricted_content": "<boolean>",
# "group_access": "<boolean>",
# "light_agent": "<boolean>",
# "macro_access": "<string>",
# "manage_business_rules": "<boolean>",
# "manage_contextual_workspaces": "<boolean>",
# "manage_dynamic_content": "<boolean>",
# "manage_extensions_and_channels": "<boolean>",
# "manage_facebook": "<boolean>",
# "manage_organization_fields": "<boolean>",
# "manage_ticket_fields": "<boolean>",
# "manage_ticket_forms": "<boolean>",
# "manage_user_fields": "<boolean>",
# "moderate_forums": "<boolean>",
# "organization_editing": "<boolean>",
# "organization_notes_editing": "<boolean>",
# "report_access": "<string>",
# "side_conversation_create": "<boolean>",
# "ticket_access": "<string>",
# "ticket_comment_access": "<string>",
# "ticket_deletion": "<boolean>",
# "ticket_editing": "<boolean>",
# "ticket_merge": "<boolean>",
# "ticket_tag_editing": "<boolean>",
# "twitter_search_access": "<boolean>",
# "user_view_access": "<string>",
# "view_access": "<string>",
# "view_deleted_tickets": "<boolean>",
# "voice_access": "<boolean>",
# "voice_dashboard_access": "<boolean>"
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "team_member_count": "<integer>",
# "updated_at": "<dateTime>"
# },
# {
# "name": "<string>",
# "role_type": "<integer>",
# "configuration": {
# "assign_tickets_to_any_group": "<boolean>",
# "chat_access": "<boolean>",
# "end_user_list_access": "<string>",
# "end_user_profile_access": "<string>",
# "explore_access": "<string>",
# "forum_access": "<string>",
# "forum_access_restricted_content": "<boolean>",
# "group_access": "<boolean>",
# "light_agent": "<boolean>",
# "macro_access": "<string>",
# "manage_business_rules": "<boolean>",
# "manage_contextual_workspaces": "<boolean>",
# "manage_dynamic_content": "<boolean>",
# "manage_extensions_and_channels": "<boolean>",
# "manage_facebook": "<boolean>",
# "manage_organization_fields": "<boolean>",
# "manage_ticket_fields": "<boolean>",
# "manage_ticket_forms": "<boolean>",
# "manage_user_fields": "<boolean>",
# "moderate_forums": "<boolean>",
# "organization_editing": "<boolean>",
# "organization_notes_editing": "<boolean>",
# "report_access": "<string>",
# "side_conversation_create": "<boolean>",
# "ticket_access": "<string>",
# "ticket_comment_access": "<string>",
# "ticket_deletion": "<boolean>",
# "ticket_editing": "<boolean>",
# "ticket_merge": "<boolean>",
# "ticket_tag_editing": "<boolean>",
# "twitter_search_access": "<boolean>",
# "user_view_access": "<string>",
# "view_access": "<string>",
# "view_deleted_tickets": "<boolean>",
# "voice_access": "<boolean>",
# "voice_dashboard_access": "<boolean>"
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "team_member_count": "<integer>",
# "updated_at": "<dateTime>"
# }
# ]
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$i = 0
$count_i = $jResp.SizeOfArray("custom_roles")
while ($i -lt $count_i) {
$jResp.I = $i
$name = $jResp.StringOf("custom_roles[i].name")
$role_type = $jResp.StringOf("custom_roles[i].role_type")
$Assign_tickets_to_any_group = $jResp.StringOf("custom_roles[i].configuration.assign_tickets_to_any_group")
$Chat_access = $jResp.StringOf("custom_roles[i].configuration.chat_access")
$End_user_list_access = $jResp.StringOf("custom_roles[i].configuration.end_user_list_access")
$End_user_profile_access = $jResp.StringOf("custom_roles[i].configuration.end_user_profile_access")
$Explore_access = $jResp.StringOf("custom_roles[i].configuration.explore_access")
$Forum_access = $jResp.StringOf("custom_roles[i].configuration.forum_access")
$Forum_access_restricted_content = $jResp.StringOf("custom_roles[i].configuration.forum_access_restricted_content")
$Group_access = $jResp.StringOf("custom_roles[i].configuration.group_access")
$Light_agent = $jResp.StringOf("custom_roles[i].configuration.light_agent")
$Macro_access = $jResp.StringOf("custom_roles[i].configuration.macro_access")
$Manage_business_rules = $jResp.StringOf("custom_roles[i].configuration.manage_business_rules")
$Manage_contextual_workspaces = $jResp.StringOf("custom_roles[i].configuration.manage_contextual_workspaces")
$Manage_dynamic_content = $jResp.StringOf("custom_roles[i].configuration.manage_dynamic_content")
$Manage_extensions_and_channels = $jResp.StringOf("custom_roles[i].configuration.manage_extensions_and_channels")
$Manage_facebook = $jResp.StringOf("custom_roles[i].configuration.manage_facebook")
$Manage_organization_fields = $jResp.StringOf("custom_roles[i].configuration.manage_organization_fields")
$Manage_ticket_fields = $jResp.StringOf("custom_roles[i].configuration.manage_ticket_fields")
$Manage_ticket_forms = $jResp.StringOf("custom_roles[i].configuration.manage_ticket_forms")
$Manage_user_fields = $jResp.StringOf("custom_roles[i].configuration.manage_user_fields")
$Moderate_forums = $jResp.StringOf("custom_roles[i].configuration.moderate_forums")
$Organization_editing = $jResp.StringOf("custom_roles[i].configuration.organization_editing")
$Organization_notes_editing = $jResp.StringOf("custom_roles[i].configuration.organization_notes_editing")
$Report_access = $jResp.StringOf("custom_roles[i].configuration.report_access")
$Side_conversation_create = $jResp.StringOf("custom_roles[i].configuration.side_conversation_create")
$Ticket_access = $jResp.StringOf("custom_roles[i].configuration.ticket_access")
$Ticket_comment_access = $jResp.StringOf("custom_roles[i].configuration.ticket_comment_access")
$Ticket_deletion = $jResp.StringOf("custom_roles[i].configuration.ticket_deletion")
$Ticket_editing = $jResp.StringOf("custom_roles[i].configuration.ticket_editing")
$Ticket_merge = $jResp.StringOf("custom_roles[i].configuration.ticket_merge")
$Ticket_tag_editing = $jResp.StringOf("custom_roles[i].configuration.ticket_tag_editing")
$Twitter_search_access = $jResp.StringOf("custom_roles[i].configuration.twitter_search_access")
$User_view_access = $jResp.StringOf("custom_roles[i].configuration.user_view_access")
$View_access = $jResp.StringOf("custom_roles[i].configuration.view_access")
$View_deleted_tickets = $jResp.StringOf("custom_roles[i].configuration.view_deleted_tickets")
$Voice_access = $jResp.StringOf("custom_roles[i].configuration.voice_access")
$Voice_dashboard_access = $jResp.StringOf("custom_roles[i].configuration.voice_dashboard_access")
$created_at = $jResp.StringOf("custom_roles[i].created_at")
$description = $jResp.StringOf("custom_roles[i].description")
$id = $jResp.StringOf("custom_roles[i].id")
$team_member_count = $jResp.StringOf("custom_roles[i].team_member_count")
$updated_at = $jResp.StringOf("custom_roles[i].updated_at")
$i = $i + 1
}
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles
Postman Collection Item JSON
{
"name": "List Custom Roles",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles"
]
},
"description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_roles\": [\n {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n },\n {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n }\n ]\n}"
}
]
}
