Chilkat Online Tools

PowerBuilder / Support API / Count Tickets in Views

Back to Collection Items

integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_QueryParams
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Active
string ls_Fresh
string ls_Pretty
string ls_Url
string ls_Value
string ls_View_id
integer i
integer li_Count_i

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
    destroy loo_Http
    MessageBox("Error","Connecting to COM object failed")
    return
end if

loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"

loo_QueryParams = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_QueryParams.ConnectToNewObject("Chilkat.JsonObject")

loo_QueryParams.UpdateString("ids","<string>")

loo_Http.SetRequestHeader("Accept","application/json")

loo_Resp = loo_Http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/views/count_many",loo_QueryParams)
if loo_Http.LastMethodSuccess = 0 then
    Write-Debug loo_Http.LastErrorText
    destroy loo_Http
    destroy loo_QueryParams
    return
end if

loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")

loo_Resp.GetBodySb(loo_SbResponseBody)

loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")

loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0

Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()

li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
    Write-Debug "Response Header:"
    Write-Debug loo_Resp.Header
    Write-Debug "Failed."
    destroy loo_Resp
    destroy loo_Http
    destroy loo_QueryParams
    destroy loo_SbResponseBody
    destroy loo_JResp
    return
end if

destroy loo_Resp

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "view_counts": [
//     {
//       "active": "<boolean>",
//       "fresh": "<boolean>",
//       "pretty": "<string>",
//       "url": "<string>",
//       "value": "<integer>",
//       "view_id": "<integer>"
//     },
//     {
//       "active": "<boolean>",
//       "fresh": "<boolean>",
//       "pretty": "<string>",
//       "url": "<string>",
//       "value": "<integer>",
//       "view_id": "<integer>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

i = 0
li_Count_i = loo_JResp.SizeOfArray("view_counts")
do while i < li_Count_i
    loo_JResp.I = i
    ls_Active = loo_JResp.StringOf("view_counts[i].active")
    ls_Fresh = loo_JResp.StringOf("view_counts[i].fresh")
    ls_Pretty = loo_JResp.StringOf("view_counts[i].pretty")
    ls_Url = loo_JResp.StringOf("view_counts[i].url")
    ls_Value = loo_JResp.StringOf("view_counts[i].value")
    ls_View_id = loo_JResp.StringOf("view_counts[i].view_id")
    i = i + 1
loop


destroy loo_Http
destroy loo_QueryParams
destroy loo_SbResponseBody
destroy loo_JResp

Curl Command

curl  -u login:password -G -d "ids=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/count_many

Postman Collection Item JSON

{
  "name": "Count Tickets in Views",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        "count_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) List of view's ids separated by commas."
        }
      ]
    },
    "description": "Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).\n\nOnly returns values for personal and shared views accessible to the user performing the request.\n\nThis endpoint is rate limited to 6 requests every 5 minutes.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            "count_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) List of view's ids separated by commas."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"view_counts\": [\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    }\n  ]\n}"
    }
  ]
}