PowerBuilder / Support API / Merge End Users
Back to Collection Items
integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_Json
oleobject loo_SbRequestBody
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Name
string ls_Active
string ls_Alias
string ls_Chat_only
string ls_Created_at
string ls_Custom_role_id
string ls_Default_group_id
string ls_Details
string ls_V_Email
string ls_External_id
string ls_Iana_time_zone
string ls_Id
string ls_Last_login_at
string ls_Locale
string ls_Locale_id
string ls_Moderator
string ls_Notes
string ls_Only_private_comments
string ls_Organization_id
string ls_Phone
integer li_Dolorea1
string ls_Deserunt3
string ls_Remote_photo_url
string ls_Report_csv
string ls_Restricted_agent
string ls_Role
string ls_Role_type
string ls_V_Shared
string ls_Shared_agent
string ls_Shared_phone_number
string ls_Signature
string ls_Suspended
string ls_Tags
string ls_Ticket_restriction
string ls_Time_zone
string ls_Two_factor_auth_enabled
string ls_Updated_at
string ls_V_Url
string ls_Nostrudacc
string ls_In_80e
integer li_Proident_e2
integer li_Voluptate_98
string ls_Verified
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
li_rc = loo_Http.ConnectToNewObject("Chilkat_9_5_0.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "user": {
// "name": "<string>",
// "email": "<string>",
// "custom_role_id": "<integer>",
// "external_id": "<string>",
// "identities": [
// {
// "type": "<string>",
// "value": "<string>"
// },
// {
// "type": "<string>",
// "value": "<string>"
// }
// ],
// "organization": {
// "name": "<string>"
// },
// "organization_id": "<integer>",
// "role": "<string>"
// }
// }
loo_Json = create oleobject
li_rc = loo_Json.ConnectToNewObject("Chilkat_9_5_0.JsonObject")
loo_Json.UpdateString("user.name","<string>")
loo_Json.UpdateString("user.email","<string>")
loo_Json.UpdateString("user.custom_role_id","<integer>")
loo_Json.UpdateString("user.external_id","<string>")
loo_Json.UpdateString("user.identities[0].type","<string>")
loo_Json.UpdateString("user.identities[0].value","<string>")
loo_Json.UpdateString("user.identities[1].type","<string>")
loo_Json.UpdateString("user.identities[1].value","<string>")
loo_Json.UpdateString("user.organization.name","<string>")
loo_Json.UpdateString("user.organization_id","<integer>")
loo_Json.UpdateString("user.role","<string>")
loo_Http.SetRequestHeader("Content-Type","application/json")
loo_Http.SetRequestHeader("Accept","application/json")
loo_SbRequestBody = create oleobject
li_rc = loo_SbRequestBody.ConnectToNewObject("Chilkat_9_5_0.StringBuilder")
loo_Json.EmitSb(loo_SbRequestBody)
loo_Resp = loo_Http.PTextSb("PUT","https://example.zendesk.com/api/v2/users/:user_id/merge",loo_SbRequestBody,"utf-8","application/json",0,0)
if loo_Http.LastMethodSuccess = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
destroy loo_Json
destroy loo_SbRequestBody
return
end if
loo_SbResponseBody = create oleobject
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat_9_5_0.StringBuilder")
loo_Resp.GetBodySb(loo_SbResponseBody)
loo_JResp = create oleobject
li_rc = loo_JResp.ConnectToNewObject("Chilkat_9_5_0.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Resp.Header
Write-Debug "Failed."
destroy loo_Resp
destroy loo_Http
destroy loo_Json
destroy loo_SbRequestBody
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
destroy loo_Resp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "user": {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "dolorea1": false,
// "deserunt3": 95124319.10825741
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "nostrudacc": -12929960.546221554,
// "in_80e": 25167751.960886702,
// "proident_e2": true,
// "voluptate_98": -58995022
// },
// "verified": "<boolean>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Name = loo_JResp.StringOf("user.name")
ls_Active = loo_JResp.StringOf("user.active")
ls_Alias = loo_JResp.StringOf("user.alias")
ls_Chat_only = loo_JResp.StringOf("user.chat_only")
ls_Created_at = loo_JResp.StringOf("user.created_at")
ls_Custom_role_id = loo_JResp.StringOf("user.custom_role_id")
ls_Default_group_id = loo_JResp.StringOf("user.default_group_id")
ls_Details = loo_JResp.StringOf("user.details")
ls_V_Email = loo_JResp.StringOf("user.email")
ls_External_id = loo_JResp.StringOf("user.external_id")
ls_Iana_time_zone = loo_JResp.StringOf("user.iana_time_zone")
ls_Id = loo_JResp.StringOf("user.id")
ls_Last_login_at = loo_JResp.StringOf("user.last_login_at")
ls_Locale = loo_JResp.StringOf("user.locale")
ls_Locale_id = loo_JResp.StringOf("user.locale_id")
ls_Moderator = loo_JResp.StringOf("user.moderator")
ls_Notes = loo_JResp.StringOf("user.notes")
ls_Only_private_comments = loo_JResp.StringOf("user.only_private_comments")
ls_Organization_id = loo_JResp.StringOf("user.organization_id")
ls_Phone = loo_JResp.StringOf("user.phone")
li_Dolorea1 = loo_JResp.BoolOf("user.photo.dolorea1")
ls_Deserunt3 = loo_JResp.StringOf("user.photo.deserunt3")
ls_Remote_photo_url = loo_JResp.StringOf("user.remote_photo_url")
ls_Report_csv = loo_JResp.StringOf("user.report_csv")
ls_Restricted_agent = loo_JResp.StringOf("user.restricted_agent")
ls_Role = loo_JResp.StringOf("user.role")
ls_Role_type = loo_JResp.StringOf("user.role_type")
ls_V_Shared = loo_JResp.StringOf("user.shared")
ls_Shared_agent = loo_JResp.StringOf("user.shared_agent")
ls_Shared_phone_number = loo_JResp.StringOf("user.shared_phone_number")
ls_Signature = loo_JResp.StringOf("user.signature")
ls_Suspended = loo_JResp.StringOf("user.suspended")
ls_Tags = loo_JResp.StringOf("user.tags")
ls_Ticket_restriction = loo_JResp.StringOf("user.ticket_restriction")
ls_Time_zone = loo_JResp.StringOf("user.time_zone")
ls_Two_factor_auth_enabled = loo_JResp.StringOf("user.two_factor_auth_enabled")
ls_Updated_at = loo_JResp.StringOf("user.updated_at")
ls_V_Url = loo_JResp.StringOf("user.url")
ls_Nostrudacc = loo_JResp.StringOf("user.user_fields.nostrudacc")
ls_In_80e = loo_JResp.StringOf("user.user_fields.in_80e")
li_Proident_e2 = loo_JResp.BoolOf("user.user_fields.proident_e2")
li_Voluptate_98 = loo_JResp.IntOf("user.user_fields.voluptate_98")
ls_Verified = loo_JResp.StringOf("user.verified")
destroy loo_Http
destroy loo_Json
destroy loo_SbRequestBody
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"user": {
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
}'
https://example.zendesk.com/api/v2/users/:user_id/merge
Postman Collection Item JSON
{
"name": "Merge End Users",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"merge"
],
"variable": [
{
"key": "user_id",
"value": "<integer>"
}
]
},
"description": "Merges the end user specified in the path parameter into the existing end user specified in the request body.\n\nAny two end users can be merged with the exception of end users created by sharing agreements.\n\nAgents and admins cannot be merged.\n\nFor more information about how user data is merged, see [Merging a user's\nduplicate\naccount](https://support.zendesk.com/hc/en-us/articles/4408887695898) in\nZendesk help.\n\n#### Allowed For\n\n* Admins or agents with permission to edit end users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"user\": {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/:user_id/merge",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
":user_id",
"merge"
],
"variable": [
{
"key": "user_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"dolorea1\": false,\n \"deserunt3\": 95124319.10825741\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nostrudacc\": -12929960.546221554,\n \"in_80e\": 25167751.960886702,\n \"proident_e2\": true,\n \"voluptate_98\": -58995022\n },\n \"verified\": \"<boolean>\"\n }\n}"
}
]
}
