PowerBuilder / Support API / Create Or Update Many Users
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integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_Json
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Id
string ls_Index
string ls_Id
string ls_Message
string ls_Progress
string ls_Status
string ls_Total
string ls_V_Url
integer i
integer li_Count_i
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
// Use this online tool to generate code from sample JSON: Generate Code to Create JSON
// The following JSON is sent in the request body.
// {
// "users": [
// {
// "name": "<string>",
// "email": "<string>",
// "custom_role_id": "<integer>",
// "external_id": "<string>",
// "identities": [
// {
// "type": "<string>",
// "value": "<string>"
// },
// {
// "type": "<string>",
// "value": "<string>"
// }
// ],
// "organization": {
// "name": "<string>"
// },
// "organization_id": "<integer>",
// "role": "<string>"
// },
// {
// "name": "<string>",
// "email": "<string>",
// "custom_role_id": "<integer>",
// "external_id": "<string>",
// "identities": [
// {
// "type": "<string>",
// "value": "<string>"
// },
// {
// "type": "<string>",
// "value": "<string>"
// }
// ],
// "organization": {
// "name": "<string>"
// },
// "organization_id": "<integer>",
// "role": "<string>"
// }
// ]
// }
loo_Json = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_Json.ConnectToNewObject("Chilkat.JsonObject")
loo_Json.UpdateString("users[0].name","<string>")
loo_Json.UpdateString("users[0].email","<string>")
loo_Json.UpdateString("users[0].custom_role_id","<integer>")
loo_Json.UpdateString("users[0].external_id","<string>")
loo_Json.UpdateString("users[0].identities[0].type","<string>")
loo_Json.UpdateString("users[0].identities[0].value","<string>")
loo_Json.UpdateString("users[0].identities[1].type","<string>")
loo_Json.UpdateString("users[0].identities[1].value","<string>")
loo_Json.UpdateString("users[0].organization.name","<string>")
loo_Json.UpdateString("users[0].organization_id","<integer>")
loo_Json.UpdateString("users[0].role","<string>")
loo_Json.UpdateString("users[1].name","<string>")
loo_Json.UpdateString("users[1].email","<string>")
loo_Json.UpdateString("users[1].custom_role_id","<integer>")
loo_Json.UpdateString("users[1].external_id","<string>")
loo_Json.UpdateString("users[1].identities[0].type","<string>")
loo_Json.UpdateString("users[1].identities[0].value","<string>")
loo_Json.UpdateString("users[1].identities[1].type","<string>")
loo_Json.UpdateString("users[1].identities[1].value","<string>")
loo_Json.UpdateString("users[1].organization.name","<string>")
loo_Json.UpdateString("users[1].organization_id","<integer>")
loo_Json.UpdateString("users[1].role","<string>")
loo_Http.SetRequestHeader("Content-Type","application/json")
loo_Http.SetRequestHeader("Accept","application/json")
loo_Resp = loo_Http.PostJson3("https://example.zendesk.com/api/v2/users/create_or_update_many","application/json",loo_Json)
if loo_Http.LastMethodSuccess = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
destroy loo_Json
return
end if
loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")
loo_Resp.GetBodySb(loo_SbResponseBody)
loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Resp.Header
Write-Debug "Failed."
destroy loo_Resp
destroy loo_Http
destroy loo_Json
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
destroy loo_Resp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "job_status": {
// "id": "<string>",
// "message": "<string>",
// "progress": "<integer>",
// "results": [
// {
// "id": "<integer>",
// "index": "<integer>"
// },
// {
// "id": "<integer>",
// "index": "<integer>"
// }
// ],
// "status": "<string>",
// "total": "<integer>",
// "url": "<string>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Id = loo_JResp.StringOf("job_status.id")
ls_Message = loo_JResp.StringOf("job_status.message")
ls_Progress = loo_JResp.StringOf("job_status.progress")
ls_Status = loo_JResp.StringOf("job_status.status")
ls_Total = loo_JResp.StringOf("job_status.total")
ls_V_Url = loo_JResp.StringOf("job_status.url")
i = 0
li_Count_i = loo_JResp.SizeOfArray("job_status.results")
do while i < li_Count_i
loo_JResp.I = i
ls_Id = loo_JResp.StringOf("job_status.results[i].id")
ls_Index = loo_JResp.StringOf("job_status.results[i].index")
i = i + 1
loop
destroy loo_Http
destroy loo_Json
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"users": [
{
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
},
{
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
]
}'
https://example.zendesk.com/api/v2/users/create_or_update_many
Postman Collection Item JSON
{
"name": "Create Or Update Many Users",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update_many"
]
},
"description": "Accepts an array of up to 100 user objects. For each user, the user is created if it does not\nalready exist, or the existing user is updated.\n\n**Note**: To protect the data in your Zendesk account, bulk user imports are not enabled by default in Zendesk accounts. The account owner must contact [Zendesk Customer Support](https://support.zendesk.com/hc/en-us/articles/4408843597850) to enable the imports. A 403 Forbidden\nerror is returned if data imports are not enabled. \n\nEach individual user object can identify an existing user by `email` or by `external_id`.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work.\nUse the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n\n* Agents, with restrictions on certain actions\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"job_status\": {\n \"id\": \"<string>\",\n \"message\": \"<string>\",\n \"progress\": \"<integer>\",\n \"results\": [\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n }\n ],\n \"status\": \"<string>\",\n \"total\": \"<integer>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
