PowerBuilder / Support API / Update Ticket Form
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integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Aliqua6
string ls_Lorem_d
integer li_Mollit_cf
string ls_Ullamco_f7
string ls_Consequate_
integer li_Consectetur_00
string ls_Laborum50
integer li_Irure__c
string ls_Excepteur_38
string ls_Sunt_8
string ls_Nulla_48
string ls_Ullamco_f6
string ls_StrVal
string ls_Name
string ls_Active
string ls_Created_at
string ls_Default
string ls_Display_name
string ls_End_user_visible
string ls_Id
string ls_In_all_brands
string ls_Position
string ls_Raw_display_name
string ls_Raw_name
string ls_Updated_at
string ls_V_Url
integer i
integer li_Count_i
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
loo_Http.SetRequestHeader("Accept","application/json")
loo_Resp = loo_Http.QuickRequest("PUT","https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id")
if loo_Http.LastMethodSuccess = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
return
end if
loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")
loo_Resp.GetBodySb(loo_SbResponseBody)
loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Resp.Header
Write-Debug "Failed."
destroy loo_Resp
destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
destroy loo_Resp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "ticket_form": {
// "name": "<string>",
// "active": "<boolean>",
// "agent_conditions": [
// {
// "aliqua6": "proident deserunt",
// "Lorem_d": "cillum dolor Excepteur ut",
// "mollit_cf": -33059877,
// "ullamco_f7": "dolore occaeca"
// },
// {
// "consequate_": 29214347.18513973,
// "consectetur_00": 83697330,
// "laborum50": "cillum Ut"
// }
// ],
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "display_name": "<string>",
// "end_user_conditions": [
// {
// "irure__c": false,
// "Excepteur_38": -15203265.607602075,
// "sunt_8": "culpa laboris Ut"
// },
// {
// "nulla_48": "quis esse",
// "ullamco_f6": -25516091.19614251
// }
// ],
// "end_user_visible": "<boolean>",
// "id": "<integer>",
// "in_all_brands": "<boolean>",
// "position": "<integer>",
// "raw_display_name": "<string>",
// "raw_name": "<string>",
// "restricted_brand_ids": [
// "<integer>",
// "<integer>"
// ],
// "ticket_field_ids": [
// "<integer>",
// "<integer>"
// ],
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Name = loo_JResp.StringOf("ticket_form.name")
ls_Active = loo_JResp.StringOf("ticket_form.active")
ls_Created_at = loo_JResp.StringOf("ticket_form.created_at")
ls_Default = loo_JResp.StringOf("ticket_form.default")
ls_Display_name = loo_JResp.StringOf("ticket_form.display_name")
ls_End_user_visible = loo_JResp.StringOf("ticket_form.end_user_visible")
ls_Id = loo_JResp.StringOf("ticket_form.id")
ls_In_all_brands = loo_JResp.StringOf("ticket_form.in_all_brands")
ls_Position = loo_JResp.StringOf("ticket_form.position")
ls_Raw_display_name = loo_JResp.StringOf("ticket_form.raw_display_name")
ls_Raw_name = loo_JResp.StringOf("ticket_form.raw_name")
ls_Updated_at = loo_JResp.StringOf("ticket_form.updated_at")
ls_V_Url = loo_JResp.StringOf("ticket_form.url")
i = 0
li_Count_i = loo_JResp.SizeOfArray("ticket_form.agent_conditions")
do while i < li_Count_i
loo_JResp.I = i
ls_Aliqua6 = loo_JResp.StringOf("ticket_form.agent_conditions[i].aliqua6")
ls_Lorem_d = loo_JResp.StringOf("ticket_form.agent_conditions[i].Lorem_d")
li_Mollit_cf = loo_JResp.IntOf("ticket_form.agent_conditions[i].mollit_cf")
ls_Ullamco_f7 = loo_JResp.StringOf("ticket_form.agent_conditions[i].ullamco_f7")
ls_Consequate_ = loo_JResp.StringOf("ticket_form.agent_conditions[i].consequate_")
li_Consectetur_00 = loo_JResp.IntOf("ticket_form.agent_conditions[i].consectetur_00")
ls_Laborum50 = loo_JResp.StringOf("ticket_form.agent_conditions[i].laborum50")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("ticket_form.end_user_conditions")
do while i < li_Count_i
loo_JResp.I = i
li_Irure__c = loo_JResp.BoolOf("ticket_form.end_user_conditions[i].irure__c")
ls_Excepteur_38 = loo_JResp.StringOf("ticket_form.end_user_conditions[i].Excepteur_38")
ls_Sunt_8 = loo_JResp.StringOf("ticket_form.end_user_conditions[i].sunt_8")
ls_Nulla_48 = loo_JResp.StringOf("ticket_form.end_user_conditions[i].nulla_48")
ls_Ullamco_f6 = loo_JResp.StringOf("ticket_form.end_user_conditions[i].ullamco_f6")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("ticket_form.restricted_brand_ids")
do while i < li_Count_i
loo_JResp.I = i
ls_StrVal = loo_JResp.StringOf("ticket_form.restricted_brand_ids[i]")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("ticket_form.ticket_field_ids")
do while i < li_Count_i
loo_JResp.I = i
ls_StrVal = loo_JResp.StringOf("ticket_form.ticket_field_ids[i]")
i = i + 1
loop
destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id
Postman Collection Item JSON
{
"name": "Update Ticket Form",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_form\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"aliqua6\": \"proident deserunt\",\n \"Lorem_d\": \"cillum dolor Excepteur ut\",\n \"mollit_cf\": -33059877,\n \"ullamco_f7\": \"dolore occaeca\"\n },\n {\n \"consequate_\": 29214347.18513973,\n \"consectetur_00\": 83697330,\n \"laborum50\": \"cillum Ut\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"irure__c\": false,\n \"Excepteur_38\": -15203265.607602075,\n \"sunt_8\": \"culpa laboris Ut\"\n },\n {\n \"nulla_48\": \"quis esse\",\n \"ullamco_f6\": -25516091.19614251\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
