Chilkat Online Tools

PowerBuilder / Support API / List Ticket Field Options

Back to Collection Items

integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Name
string ls_Value
string ls_Id
string ls_Position
string ls_Raw_name
string ls_Url
string ls_Count
string ls_Next_page
string ls_Previous_page
integer i
integer li_Count_i

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
    destroy loo_Http
    MessageBox("Error","Connecting to COM object failed")
    return
end if

loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"

loo_Http.SetRequestHeader("Accept","application/json")

loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")

li_Success = loo_Http.QuickGetSb("https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options",loo_SbResponseBody)
if li_Success = 0 then
    Write-Debug loo_Http.LastErrorText
    destroy loo_Http
    destroy loo_SbResponseBody
    return
end if

loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")

loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0

Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()

li_RespStatusCode = loo_Http.LastStatus
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
    Write-Debug "Response Header:"
    Write-Debug loo_Http.LastHeader
    Write-Debug "Failed."
    destroy loo_Http
    destroy loo_SbResponseBody
    destroy loo_JResp
    return
end if

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "custom_field_options": [
//     {
//       "name": "<string>",
//       "value": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_name": "<string>",
//       "url": "<string>"
//     },
//     {
//       "name": "<string>",
//       "value": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_name": "<string>",
//       "url": "<string>"
//     }
//   ],
//   "next_page": "<string>",
//   "previous_page": "<string>"
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

ls_Count = loo_JResp.StringOf("count")
ls_Next_page = loo_JResp.StringOf("next_page")
ls_Previous_page = loo_JResp.StringOf("previous_page")
i = 0
li_Count_i = loo_JResp.SizeOfArray("custom_field_options")
do while i < li_Count_i
    loo_JResp.I = i
    ls_Name = loo_JResp.StringOf("custom_field_options[i].name")
    ls_Value = loo_JResp.StringOf("custom_field_options[i].value")
    ls_Id = loo_JResp.StringOf("custom_field_options[i].id")
    ls_Position = loo_JResp.StringOf("custom_field_options[i].position")
    ls_Raw_name = loo_JResp.StringOf("custom_field_options[i].raw_name")
    ls_Url = loo_JResp.StringOf("custom_field_options[i].url")
    i = i + 1
loop


destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options

Postman Collection Item JSON

{
  "name": "List Ticket Field Options",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        ":ticket_field_id",
        "options"
      ],
      "variable": [
        {
          "key": "ticket_field_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns a list of custom ticket field options for the given drop-down ticket field.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            ":ticket_field_id",
            "options"
          ],
          "variable": [
            {
              "key": "ticket_field_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"custom_field_options\": [\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ],\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}