PowerBuilder / Support API / List Search Results
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integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_QueryParams
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Created_at
string ls_Default
string ls_Deleted
string ls_Description
string ls_Id
string ls_Name
string ls_Result_type
string ls_Updated_at
string ls_Url
string ls_Count
string ls_Facets
string ls_Next_page
string ls_Previous_page
integer i
integer li_Count_i
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
loo_QueryParams = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_QueryParams.ConnectToNewObject("Chilkat.JsonObject")
loo_QueryParams.UpdateString("query","<string>")
loo_QueryParams.UpdateString("sort_by","<string>")
loo_QueryParams.UpdateString("sort_order","<string>")
loo_Http.SetRequestHeader("Accept","application/json")
loo_Resp = loo_Http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/search",loo_QueryParams)
if loo_Http.LastMethodSuccess = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
destroy loo_QueryParams
return
end if
loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")
loo_Resp.GetBodySb(loo_SbResponseBody)
loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Resp.Header
Write-Debug "Failed."
destroy loo_Resp
destroy loo_Http
destroy loo_QueryParams
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
destroy loo_Resp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "facets": "<string>",
// "next_page": "<string>",
// "previous_page": "<string>",
// "results": [
// {
// "created_at": "<string>",
// "default": "<boolean>",
// "deleted": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "result_type": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// },
// {
// "created_at": "<string>",
// "default": "<boolean>",
// "deleted": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "result_type": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Count = loo_JResp.StringOf("count")
ls_Facets = loo_JResp.StringOf("facets")
ls_Next_page = loo_JResp.StringOf("next_page")
ls_Previous_page = loo_JResp.StringOf("previous_page")
i = 0
li_Count_i = loo_JResp.SizeOfArray("results")
do while i < li_Count_i
loo_JResp.I = i
ls_Created_at = loo_JResp.StringOf("results[i].created_at")
ls_Default = loo_JResp.StringOf("results[i].default")
ls_Deleted = loo_JResp.StringOf("results[i].deleted")
ls_Description = loo_JResp.StringOf("results[i].description")
ls_Id = loo_JResp.StringOf("results[i].id")
ls_Name = loo_JResp.StringOf("results[i].name")
ls_Result_type = loo_JResp.StringOf("results[i].result_type")
ls_Updated_at = loo_JResp.StringOf("results[i].updated_at")
ls_Url = loo_JResp.StringOf("results[i].url")
i = i + 1
loop
destroy loo_Http
destroy loo_QueryParams
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "sort_by=%3Cstring%3E"
-d "sort_order=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/search
Postman Collection Item JSON
{
"name": "List Search Results",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
},
"description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name | Type | Comment\n| --------------------- | ---------------------| --------------------\n| error | string | The type of error. Examples: \"unavailable\", \"invalid\"\n| description | string |\n\n##### Example Error\n```js\n{\n \"error\": \"unavailable\",\n \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"facets\": \"<string>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"results\": [\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}