PowerBuilder / Support API / Show Request
Back to Collection Items
integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_StrVal
string ls_Id
string ls_Value
string ls_Subject
string ls_Assignee_id
string ls_Can_be_solved_by_me
string ls_Created_at
string ls_Custom_status_id
string ls_Description
string ls_Due_at
string ls_Followup_source_id
string ls_Group_id
string ls_Id
string ls_Is_public
string ls_Organization_id
string ls_Priority
string ls_Recipient
string ls_Requester_id
string ls_Solved
string ls_Status
string ls_Ticket_form_id
string ls_V_Type
string ls_Updated_at
string ls_V_Url
string ls_Channel
integer li_Est__
integer i
integer li_Count_i
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
loo_Http.SetRequestHeader("Accept","application/json")
loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")
li_Success = loo_Http.QuickGetSb("https://example.zendesk.com/api/v2/requests/:request_id",loo_SbResponseBody)
if li_Success = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
destroy loo_SbResponseBody
return
end if
loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Http.LastStatus
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Http.LastHeader
Write-Debug "Failed."
destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "request": {
// "subject": "<string>",
// "assignee_id": "<integer>",
// "can_be_solved_by_me": "<boolean>",
// "collaborator_ids": [
// "<integer>",
// "<integer>"
// ],
// "created_at": "<dateTime>",
// "custom_fields": [
// {
// "id": "<integer>",
// "value": "<string>"
// },
// {
// "id": "<integer>",
// "value": "<string>"
// }
// ],
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": [
// "<integer>",
// "<integer>"
// ],
// "followup_source_id": "<integer>",
// "group_id": "<integer>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "organization_id": "<integer>",
// "priority": "<string>",
// "recipient": "<string>",
// "requester_id": "<integer>",
// "solved": "<boolean>",
// "status": "<string>",
// "ticket_form_id": "<integer>",
// "type": "<string>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "est__": false
// }
// }
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Subject = loo_JResp.StringOf("request.subject")
ls_Assignee_id = loo_JResp.StringOf("request.assignee_id")
ls_Can_be_solved_by_me = loo_JResp.StringOf("request.can_be_solved_by_me")
ls_Created_at = loo_JResp.StringOf("request.created_at")
ls_Custom_status_id = loo_JResp.StringOf("request.custom_status_id")
ls_Description = loo_JResp.StringOf("request.description")
ls_Due_at = loo_JResp.StringOf("request.due_at")
ls_Followup_source_id = loo_JResp.StringOf("request.followup_source_id")
ls_Group_id = loo_JResp.StringOf("request.group_id")
ls_Id = loo_JResp.StringOf("request.id")
ls_Is_public = loo_JResp.StringOf("request.is_public")
ls_Organization_id = loo_JResp.StringOf("request.organization_id")
ls_Priority = loo_JResp.StringOf("request.priority")
ls_Recipient = loo_JResp.StringOf("request.recipient")
ls_Requester_id = loo_JResp.StringOf("request.requester_id")
ls_Solved = loo_JResp.StringOf("request.solved")
ls_Status = loo_JResp.StringOf("request.status")
ls_Ticket_form_id = loo_JResp.StringOf("request.ticket_form_id")
ls_V_Type = loo_JResp.StringOf("request.type")
ls_Updated_at = loo_JResp.StringOf("request.updated_at")
ls_V_Url = loo_JResp.StringOf("request.url")
ls_Channel = loo_JResp.StringOf("request.via.channel")
li_Est__ = loo_JResp.BoolOf("request.via.source.est__")
i = 0
li_Count_i = loo_JResp.SizeOfArray("request.collaborator_ids")
do while i < li_Count_i
loo_JResp.I = i
ls_StrVal = loo_JResp.StringOf("request.collaborator_ids[i]")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("request.custom_fields")
do while i < li_Count_i
loo_JResp.I = i
ls_Id = loo_JResp.StringOf("request.custom_fields[i].id")
ls_Value = loo_JResp.StringOf("request.custom_fields[i].value")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("request.email_cc_ids")
do while i < li_Count_i
loo_JResp.I = i
ls_StrVal = loo_JResp.StringOf("request.email_cc_ids[i]")
i = i + 1
loop
destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/:request_id
Postman Collection Item JSON
{
"name": "Show Request",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/:request_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
":request_id"
],
"variable": [
{
"key": "request_id",
"value": "<integer>"
}
]
},
"description": "#### Sideloads\n\nThe following sideloads are supported:\n\n| Name | Will sideload\n| ---------------- | -------------\n| users | The email ccs for a request by side-loading users\n\n#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/:request_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
":request_id"
],
"variable": [
{
"key": "request_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"request\": {\n \"subject\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"can_be_solved_by_me\": \"<boolean>\",\n \"collaborator_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": [\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n },\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n }\n ],\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"followup_source_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"solved\": \"<boolean>\",\n \"status\": \"<string>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"est__\": false\n }\n }\n }\n}"
}
]
}
