Chilkat Online Tools

PowerBuilder / Support API / Bulk Update Default Custom Ticket Status

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integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_Json
oleobject loo_SbRequestBody
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
    destroy loo_Http
    MessageBox("Error","Connecting to COM object failed")
    return
end if

loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "ids": "<string>"
// }

loo_Json = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_Json.ConnectToNewObject("Chilkat.JsonObject")

loo_Json.UpdateString("ids","<string>")

loo_Http.SetRequestHeader("Content-Type","application/json")
loo_Http.SetRequestHeader("Accept","application/json")

loo_SbRequestBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbRequestBody.ConnectToNewObject("Chilkat.StringBuilder")

loo_Json.EmitSb(loo_SbRequestBody)

loo_Resp = loo_Http.PTextSb("PUT","https://example.zendesk.com/api/v2/custom_status/default",loo_SbRequestBody,"utf-8","application/json",0,0)
if loo_Http.LastMethodSuccess = 0 then
    Write-Debug loo_Http.LastErrorText
    destroy loo_Http
    destroy loo_Json
    destroy loo_SbRequestBody
    return
end if

loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")

loo_Resp.GetBodySb(loo_SbResponseBody)

loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")

loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0

Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()

li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
    Write-Debug "Response Header:"
    Write-Debug loo_Resp.Header
    Write-Debug "Failed."
    destroy loo_Resp
    destroy loo_Http
    destroy loo_Json
    destroy loo_SbRequestBody
    destroy loo_SbResponseBody
    destroy loo_JResp
    return
end if

destroy loo_Resp


destroy loo_Http
destroy loo_Json
destroy loo_SbRequestBody
destroy loo_SbResponseBody
destroy loo_JResp

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "ids": "<string>"
}'
https://example.zendesk.com/api/v2/custom_status/default

Postman Collection Item JSON

{
  "name": "Bulk Update Default Custom Ticket Status",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"ids\": \"<string>\"\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_status/default",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_status",
        "default"
      ]
    },
    "description": "Updates the default values for many custom ticket statuses at once.\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Updated",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ids\": \"<string>\"\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_status/default",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_status",
            "default"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{}"
    }
  ]
}