PowerBuilder / Support API / Create Automation
Back to Collection Items
integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Field
string ls_Value
string ls_Operator
string ls_Active
string ls_Created_at
string ls_Default
string ls_Id
string ls_Position
string ls_Raw_title
string ls_Title
string ls_Updated_at
integer i
integer li_Count_i
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
loo_Http.SetRequestHeader("Accept","application/json")
loo_Resp = loo_Http.QuickRequest("POST","https://example.zendesk.com/api/v2/automations")
if loo_Http.LastMethodSuccess = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
return
end if
loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")
loo_Resp.GetBodySb(loo_SbResponseBody)
loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Resp.Header
Write-Debug "Failed."
destroy loo_Resp
destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
destroy loo_Resp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "automation": {
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "active": "<boolean>",
// "conditions": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "id": "<integer>",
// "position": "<integer>",
// "raw_title": "<string>",
// "title": "<string>",
// "updated_at": "<dateTime>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Active = loo_JResp.StringOf("automation.active")
ls_Created_at = loo_JResp.StringOf("automation.created_at")
ls_Default = loo_JResp.StringOf("automation.default")
ls_Id = loo_JResp.StringOf("automation.id")
ls_Position = loo_JResp.StringOf("automation.position")
ls_Raw_title = loo_JResp.StringOf("automation.raw_title")
ls_Title = loo_JResp.StringOf("automation.title")
ls_Updated_at = loo_JResp.StringOf("automation.updated_at")
i = 0
li_Count_i = loo_JResp.SizeOfArray("automation.actions")
do while i < li_Count_i
loo_JResp.I = i
ls_Field = loo_JResp.StringOf("automation.actions[i].field")
ls_Value = loo_JResp.StringOf("automation.actions[i].value")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("automation.conditions.all")
do while i < li_Count_i
loo_JResp.I = i
ls_Field = loo_JResp.StringOf("automation.conditions.all[i].field")
ls_Operator = loo_JResp.StringOf("automation.conditions.all[i].operator")
ls_Value = loo_JResp.StringOf("automation.conditions.all[i].value")
i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("automation.conditions.any")
do while i < li_Count_i
loo_JResp.I = i
ls_Field = loo_JResp.StringOf("automation.conditions.any[i].field")
ls_Operator = loo_JResp.StringOf("automation.conditions.any[i].operator")
ls_Value = loo_JResp.StringOf("automation.conditions.any[i].value")
i = i + 1
loop
destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/automations
Postman Collection Item JSON
{
"name": "Create Automation",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/automations",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"automations"
]
},
"description": "Creates an automation.\n\nNew automations must be unique and have at least one condition that is true only once or an action that nullifies at least one of the conditions. Active automations can have overlapping conditions but can't be identical.\n\nThe request must include the following conditions in the `all` array:\n\n- At least one time-based condition\n- At least one condition that checks one of the following fields: `status`, `type`, `group_id`, `assignee_id`, or `requester_id`.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Created response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/automations",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"automations"
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"automation\": {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"active\": \"<boolean>\",\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"title\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
