Chilkat Tools

PowerBuilder / Support API / Create OLA Policy

integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Field
string ls_Operator
string ls_Value
string ls_Business_hours
string ls_Metric
string ls_Priority
string ls_Target
string ls_Title
string ls_Created_at
string ls_Description
string ls_Id
string ls_Position
string ls_Updated_at
string ls_V_Url
integer i
integer li_Count_i

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
    destroy loo_Http
    MessageBox("Error","Connecting to COM object failed")
    return
end if

loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"

loo_Http.SetRequestHeader("Accept","application/json")

loo_Resp = loo_Http.QuickRequest("POST","https://example.zendesk.com/api/v2/olas/policies")
if loo_Http.LastMethodSuccess = 0 then
    Write-Debug loo_Http.LastErrorText
    destroy loo_Http
    return
end if

loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")

loo_Resp.GetBodySb(loo_SbResponseBody)

loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")

loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0

Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()

li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
    Write-Debug "Response Header:"
    Write-Debug loo_Resp.Header
    Write-Debug "Failed."
    destroy loo_Resp
    destroy loo_Http
    destroy loo_SbResponseBody
    destroy loo_JResp
    return
end if

destroy loo_Resp

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "ola_policy": {
//     "title": "<string>",
//     "filter": {
//       "all": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "any": [
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "operator": "<string>",
//           "value": "<string>"
//         }
//       ]
//     },
//     "created_at": "<dateTime>",
//     "description": "<string>",
//     "id": "<integer>",
//     "policy_metrics": [
//       {
//         "business_hours": "<boolean>",
//         "metric": "<string>",
//         "priority": "<string>",
//         "target": "<integer>"
//       },
//       {
//         "business_hours": "<boolean>",
//         "metric": "<string>",
//         "priority": "<string>",
//         "target": "<integer>"
//       }
//     ],
//     "position": "<integer>",
//     "updated_at": "<dateTime>",
//     "url": "<string>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

ls_Title = loo_JResp.StringOf("ola_policy.title")
ls_Created_at = loo_JResp.StringOf("ola_policy.created_at")
ls_Description = loo_JResp.StringOf("ola_policy.description")
ls_Id = loo_JResp.StringOf("ola_policy.id")
ls_Position = loo_JResp.StringOf("ola_policy.position")
ls_Updated_at = loo_JResp.StringOf("ola_policy.updated_at")
ls_V_Url = loo_JResp.StringOf("ola_policy.url")
i = 0
li_Count_i = loo_JResp.SizeOfArray("ola_policy.filter.all")
do while i < li_Count_i
    loo_JResp.I = i
    ls_Field = loo_JResp.StringOf("ola_policy.filter.all[i].field")
    ls_Operator = loo_JResp.StringOf("ola_policy.filter.all[i].operator")
    ls_Value = loo_JResp.StringOf("ola_policy.filter.all[i].value")
    i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("ola_policy.filter.any")
do while i < li_Count_i
    loo_JResp.I = i
    ls_Field = loo_JResp.StringOf("ola_policy.filter.any[i].field")
    ls_Operator = loo_JResp.StringOf("ola_policy.filter.any[i].operator")
    ls_Value = loo_JResp.StringOf("ola_policy.filter.any[i].value")
    i = i + 1
loop
i = 0
li_Count_i = loo_JResp.SizeOfArray("ola_policy.policy_metrics")
do while i < li_Count_i
    loo_JResp.I = i
    ls_Business_hours = loo_JResp.StringOf("ola_policy.policy_metrics[i].business_hours")
    ls_Metric = loo_JResp.StringOf("ola_policy.policy_metrics[i].metric")
    ls_Priority = loo_JResp.StringOf("ola_policy.policy_metrics[i].priority")
    ls_Target = loo_JResp.StringOf("ola_policy.policy_metrics[i].target")
    i = i + 1
loop


destroy loo_Http
destroy loo_SbResponseBody
destroy loo_JResp

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/olas/policies

Postman Collection Item JSON

{
  "name": "Create OLA Policy",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/olas/policies",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "olas",
        "policies"
      ]
    },
    "description": "#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/olas/policies",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "olas",
            "policies"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"ola_policy\": {\n    \"title\": \"<string>\",\n    \"filter\": {\n      \"all\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"any\": [\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"operator\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ]\n    },\n    \"created_at\": \"<dateTime>\",\n    \"description\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"policy_metrics\": [\n      {\n        \"business_hours\": \"<boolean>\",\n        \"metric\": \"<string>\",\n        \"priority\": \"<string>\",\n        \"target\": \"<integer>\"\n      },\n      {\n        \"business_hours\": \"<boolean>\",\n        \"metric\": \"<string>\",\n        \"priority\": \"<string>\",\n        \"target\": \"<integer>\"\n      }\n    ],\n    \"position\": \"<integer>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}

Chilkat Online Tools

PowerBuilder / Support API / Create OLA Policy

Curl Command

Postman Collection Item JSON