PowerBuilder / Support API / Show Macro Replica
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integer li_rc
oleobject loo_Http
integer li_Success
oleobject loo_QueryParams
oleobject loo_Resp
oleobject loo_SbResponseBody
oleobject loo_JResp
integer li_RespStatusCode
string ls_Field
string ls_Value
string ls_Title
string ls_Active
string ls_Created_at
string ls_Default
string ls_Description
string ls_Id
string ls_Position
string ls_Utc
string ls_Sint_c
string ls_Updated_at
string ls_V_Url
string ls_App_installation
string ls_Categories
string ls_Permissions
string ls_Usage_1h
string ls_Usage_7d
string ls_Usage_24h
string ls_Usage_30d
integer i
integer li_Count_i
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
loo_Http = create oleobject
// Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
li_rc = loo_Http.ConnectToNewObject("Chilkat.Http")
if li_rc < 0 then
destroy loo_Http
MessageBox("Error","Connecting to COM object failed")
return
end if
loo_Http.BasicAuth = 1
loo_Http.Login = "login"
loo_Http.Password = "password"
loo_QueryParams = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_QueryParams.ConnectToNewObject("Chilkat.JsonObject")
loo_QueryParams.UpdateString("macro_id","<integer>")
loo_QueryParams.UpdateString("ticket_id","<integer>")
loo_Http.SetRequestHeader("Accept","application/json")
loo_Resp = loo_Http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/macros/new",loo_QueryParams)
if loo_Http.LastMethodSuccess = 0 then
Write-Debug loo_Http.LastErrorText
destroy loo_Http
destroy loo_QueryParams
return
end if
loo_SbResponseBody = create oleobject
// Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat.StringBuilder")
loo_Resp.GetBodySb(loo_SbResponseBody)
loo_JResp = create oleobject
// Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
li_rc = loo_JResp.ConnectToNewObject("Chilkat.JsonObject")
loo_JResp.LoadSb(loo_SbResponseBody)
loo_JResp.EmitCompact = 0
Write-Debug "Response Body:"
Write-Debug loo_JResp.Emit()
li_RespStatusCode = loo_Resp.StatusCode
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
if li_RespStatusCode >= 400 then
Write-Debug "Response Header:"
Write-Debug loo_Resp.Header
Write-Debug "Failed."
destroy loo_Resp
destroy loo_Http
destroy loo_QueryParams
destroy loo_SbResponseBody
destroy loo_JResp
return
end if
destroy loo_Resp
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "macro": {
// "actions": [
// {
// "field": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "value": "<string>"
// }
// ],
// "title": "<string>",
// "active": "<boolean>",
// "created_at": "<dateTime>",
// "default": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "position": "<integer>",
// "restriction": {
// "utc": -57663786.73485631,
// "sint_c": 56026975.00248328
// },
// "updated_at": "<dateTime>",
// "url": "<string>",
// "app_installation": "<string>",
// "categories": "<string>",
// "permissions": "<string>",
// "usage_1h": "<integer>",
// "usage_7d": "<integer>",
// "usage_24h": "<integer>",
// "usage_30d": "<integer>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
ls_Title = loo_JResp.StringOf("macro.title")
ls_Active = loo_JResp.StringOf("macro.active")
ls_Created_at = loo_JResp.StringOf("macro.created_at")
ls_Default = loo_JResp.StringOf("macro.default")
ls_Description = loo_JResp.StringOf("macro.description")
ls_Id = loo_JResp.StringOf("macro.id")
ls_Position = loo_JResp.StringOf("macro.position")
ls_Utc = loo_JResp.StringOf("macro.restriction.utc")
ls_Sint_c = loo_JResp.StringOf("macro.restriction.sint_c")
ls_Updated_at = loo_JResp.StringOf("macro.updated_at")
ls_V_Url = loo_JResp.StringOf("macro.url")
ls_App_installation = loo_JResp.StringOf("macro.app_installation")
ls_Categories = loo_JResp.StringOf("macro.categories")
ls_Permissions = loo_JResp.StringOf("macro.permissions")
ls_Usage_1h = loo_JResp.StringOf("macro.usage_1h")
ls_Usage_7d = loo_JResp.StringOf("macro.usage_7d")
ls_Usage_24h = loo_JResp.StringOf("macro.usage_24h")
ls_Usage_30d = loo_JResp.StringOf("macro.usage_30d")
i = 0
li_Count_i = loo_JResp.SizeOfArray("macro.actions")
do while i < li_Count_i
loo_JResp.I = i
ls_Field = loo_JResp.StringOf("macro.actions[i].field")
ls_Value = loo_JResp.StringOf("macro.actions[i].value")
i = i + 1
loop
destroy loo_Http
destroy loo_QueryParams
destroy loo_SbResponseBody
destroy loo_JResp
Curl Command
curl -u login:password -G -d "macro_id=%3Cinteger%3E"
-d "ticket_id=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/macros/new
Postman Collection Item JSON
{
"name": "Show Macro Replica",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/new?macro_id=<integer>&ticket_id=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"new"
],
"query": [
{
"key": "macro_id",
"value": "<integer>",
"description": "(Required) The ID of the macro to replicate"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket from which to build a macro replica"
}
]
},
"description": "Returns an unpersisted macro representation derived from a ticket or macro.\n\nThe endpoint takes one of the following query parameters: `macro_id` or `ticket_id`. If you include both, `macro_id` is used.\n\n#### Allowed For\n* Agents\n"
},
"response": [
{
"name": "Success Response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/new?macro_id=<integer>&ticket_id=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"new"
],
"query": [
{
"key": "macro_id",
"value": "<integer>",
"description": "(Required) The ID of the macro to replicate"
},
{
"key": "ticket_id",
"value": "<integer>",
"description": "(Required) The ID of the ticket from which to build a macro replica"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"macro\": {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"restriction\": {\n \"utc\": -57663786.73485631,\n \"sint_c\": 56026975.00248328\n },\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"app_installation\": \"<string>\",\n \"categories\": \"<string>\",\n \"permissions\": \"<string>\",\n \"usage_1h\": \"<integer>\",\n \"usage_7d\": \"<integer>\",\n \"usage_24h\": \"<integer>\",\n \"usage_30d\": \"<integer>\"\n }\n}"
}
]
}
