Chilkat Online Tools

PHP (Extension) / Support API / List Tickets From a View

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<?php

include("chilkat_9_5_0.php");

$http->put_BasicAuth(true);$http->put_Login('login');$http->put_Password('password');$queryParams->UpdateString('sort_by','<string>');$queryParams->UpdateString('sort_order','<string>');$resp->GetBodySb($sbResponseBody);$jResp->LoadSb($sbResponseBody);$jResp->put_EmitCompact(false);$jResp->put_I($i);$requester_id = $jResp->stringOf('tickets[i].requester_id');$allow_attachments = $jResp->stringOf('tickets[i].allow_attachments');$allow_channelback = $jResp->stringOf('tickets[i].allow_channelback');$assignee_email = $jResp->stringOf('tickets[i].assignee_email');$assignee_id = $jResp->stringOf('tickets[i].assignee_id');$attribute_value_ids = $jResp->stringOf('tickets[i].attribute_value_ids');$brand_id = $jResp->stringOf('tickets[i].brand_id');$collaborator_ids = $jResp->stringOf('tickets[i].collaborator_ids');$created_at = $jResp->stringOf('tickets[i].created_at');$custom_fields = $jResp->stringOf('tickets[i].custom_fields');$custom_status_id = $jResp->stringOf('tickets[i].custom_status_id');$description = $jResp->stringOf('tickets[i].description');$due_at = $jResp->stringOf('tickets[i].due_at');$email_cc_ids = $jResp->stringOf('tickets[i].email_cc_ids');$external_id = $jResp->stringOf('tickets[i].external_id');$follower_ids = $jResp->stringOf('tickets[i].follower_ids');$followup_ids = $jResp->stringOf('tickets[i].followup_ids');$forum_topic_id = $jResp->stringOf('tickets[i].forum_topic_id');$from_messaging_channel = $jResp->stringOf('tickets[i].from_messaging_channel');$group_id = $jResp->stringOf('tickets[i].group_id');$has_incidents = $jResp->stringOf('tickets[i].has_incidents');$id = $jResp->stringOf('tickets[i].id');$is_public = $jResp->stringOf('tickets[i].is_public');$macro_id = $jResp->stringOf('tickets[i].macro_id');$macro_ids = $jResp->stringOf('tickets[i].macro_ids');$organization_id = $jResp->stringOf('tickets[i].organization_id');$priority = $jResp->stringOf('tickets[i].priority');$problem_id = $jResp->stringOf('tickets[i].problem_id');$raw_subject = $jResp->stringOf('tickets[i].raw_subject');$recipient = $jResp->stringOf('tickets[i].recipient');$safe_update = $jResp->stringOf('tickets[i].safe_update');$Magnaae = $jResp->stringOf('tickets[i].satisfaction_rating.magnaae');$Nisi19 = $jResp->BoolOf('tickets[i].satisfaction_rating.nisi19');$sharing_agreement_ids = $jResp->stringOf('tickets[i].sharing_agreement_ids');$status = $jResp->stringOf('tickets[i].status');$subject = $jResp->stringOf('tickets[i].subject');$submitter_id = $jResp->stringOf('tickets[i].submitter_id');$tags = $jResp->stringOf('tickets[i].tags');$ticket_form_id = $jResp->stringOf('tickets[i].ticket_form_id');$v_type = $jResp->stringOf('tickets[i].type');$updated_at = $jResp->stringOf('tickets[i].updated_at');$updated_stamp = $jResp->stringOf('tickets[i].updated_stamp');$url = $jResp->stringOf('tickets[i].url');$Channel = $jResp->stringOf('tickets[i].via.channel');$Veniam_79 = $jResp->stringOf('tickets[i].via.source.veniam_79');$via_followup_source_id = $jResp->stringOf('tickets[i].via_followup_source_id');$via_id = $jResp->stringOf('tickets[i].via_id');$Eu_b = $jResp->IntOf('tickets[i].satisfaction_rating.eu_b');$Id2 = $jResp->stringOf('tickets[i].via.source.id2');$Eiusmod_13 = $jResp->IntOf('tickets[i].via.source.eiusmod_13');$Occaecat1db = $jResp->stringOf('tickets[i].via.source.occaecat1db');$j = 0;$count_j = $jResp->SizeOfArray('tickets[i].collaborators');$jResp->put_J($j);$email = $jResp->stringOf('tickets[i].collaborators[j].email');$name = $jResp->stringOf('tickets[i].collaborators[j].name');$j = $j + 1;$i = $i + 1;
?>

Curl Command

curl  -u login:password -G -d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/:view_id/tickets

Postman Collection Item JSON

{
  "name": "List Tickets From a View",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        ":view_id",
        "tickets"
      ],
      "query": [
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported"
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
        }
      ],
      "variable": [
        {
          "key": "view_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            ":view_id",
            "tickets"
          ],
          "query": [
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported"
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
            }
          ],
          "variable": [
            {
              "key": "view_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"tickets\": [\n    {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"normal\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"magnaae\": 84328139.5577608,\n        \"nisi19\": true\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"new\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"question\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"veniam_79\": 90804961.49951228\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    },\n    {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"high\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"eu_b\": 33777312\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"hold\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"incident\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"id2\": \"cillum minim et\",\n          \"eiusmod_13\": -64405368,\n          \"occaecat1db\": 1792444.0305951983\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    }\n  ]\n}"
    }
  ]
}