PHP (Extension) / Support API / Ticket Related Information
Back to Collection Items
<?php
include("chilkat_9_5_0.php");
$http->put_BasicAuth(true);$http->put_Login('login');$http->put_Password('password');$success = $http->QuickGetSb('https://example.zendesk.com/api/v2/tickets/:ticket_id/related',$sbResponseBody);$jResp->LoadSb($sbResponseBody);$jResp->put_EmitCompact(false);$jResp->put_I($i);$strVal = $jResp->stringOf('followup_source_ids[i]');$i = $i + 1;
?>
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/related
Postman Collection Item JSON
{
"name": "Ticket Related Information",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/related",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"related"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "The request returns a data object with the following properties:\n\n| Name | Type | Comment\n| ------------------- | ------- | -------\n| topic_id | string | Related topic in the Web portal (deprecated feature)\n| followup_source_ids | array | Sources to follow up\n| from_archive | boolean | Is true if the current ticket is archived\n| incidents | integer | A count of related incident occurrences\n| twitter | object | Twitter information associated with the ticket\n\n#### Allowed For\n\n* Agents"
},
"response": [
{
"name": "Successful response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/related",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"related"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"followup_source_ids\": [\n \"<string>\",\n \"<string>\"\n ],\n \"from_archive\": \"<boolean>\",\n \"incidents\": \"<integer>\",\n \"topic_id\": \"<string>\",\n \"twitter\": {\n \"dolor__1\": 77550121,\n \"commodo4b\": true\n }\n}"
}
]
}