PHP (Extension) / Support API / Bulk Delete Tickets
Back to Collection Items
<?php
include("chilkat_9_5_0.php");
$http->put_BasicAuth(true);$http->put_Login('login');$http->put_Password('password');$resp->GetBodySb($sbResponseBody);$jResp->LoadSb($sbResponseBody);$jResp->put_EmitCompact(false);$jResp->put_I($i);$id = $jResp->stringOf('job_status.results[i].id');$index = $jResp->stringOf('job_status.results[i].index');$i = $i + 1;
?>
Curl Command
curl -u login:password -X DELETE
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/destroy_many?ids=<string>
Postman Collection Item JSON
{
"name": "Bulk Delete Tickets",
"request": {
"method": "DELETE",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/destroy_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"destroy_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) Comma-separated list of ticket ids"
}
]
},
"description": "Accepts a comma-separated list of up to 100 ticket ids.\n\n#### Allowed For\n\n* Admins\n* Agents with permission to delete tickets\n\nAgent delete permissions are set in Support. See\n[Deleting tickets](https://support.zendesk.com/hc/en-us/articles/203690936)\nin the Support Help Center.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work. Use the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion"
},
"response": [
{
"name": "Successful response",
"originalRequest": {
"method": "DELETE",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/destroy_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"destroy_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) Comma-separated list of ticket ids"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"job_status\": {\n \"id\": \"<string>\",\n \"message\": \"<string>\",\n \"progress\": \"<integer>\",\n \"results\": [\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n }\n ],\n \"status\": \"<string>\",\n \"total\": \"<integer>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}