phpExt / Support API / Recover Multiple Suspended Tickets
Back to Collection Items
<?php
include("chilkat.php");
// Use "chilkat_9_5_0.php" for versions of Chilkat < 10.0.0
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
$http = new CkHttp();
$http->put_BasicAuth(true);
$http->put_Login('login');
$http->put_Password('password');
$http->SetRequestHeader('Accept','application/json');
// resp is a CkHttpResponse
$resp = $http->QuickRequest('PUT','https://example.zendesk.com/api/v2/suspended_tickets/recover_many?ids=<string>');
if ($http->get_LastMethodSuccess() == false) {
print $http->lastErrorText() . "\n";
exit;
}
$sbResponseBody = new CkStringBuilder();
$resp->GetBodySb($sbResponseBody);
$jResp = new CkJsonObject();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(false);
print 'Response Body:' . "\n";
print $jResp->emit() . "\n";
$respStatusCode = $resp->get_StatusCode();
print 'Response Status Code = ' . $respStatusCode . "\n";
if ($respStatusCode >= 400) {
print 'Response Header:' . "\n";
print $resp->header() . "\n";
print 'Failed.' . "\n";
exit;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "tickets": [
// {
// "attachments": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// ],
// "author": {
// "email": "<string>",
// "id": "<integer>",
// "name": "<string>"
// },
// "brand_id": "<integer>",
// "cause": "<string>",
// "cause_id": "<integer>",
// "content": "<string>",
// "created_at": "<dateTime>",
// "id": "<integer>",
// "message_id": "<string>",
// "recipient": "<string>",
// "subject": "<string>",
// "ticket_id": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "from": {
// "address": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "title": "<string>"
// },
// "rel": "<string>",
// "to": {
// "address": "<string>",
// "name": "<string>"
// },
// "dolore58f": -60495356.51097781
// }
// }
// },
// {
// "attachments": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// ],
// "author": {
// "email": "<string>",
// "id": "<integer>",
// "name": "<string>"
// },
// "brand_id": "<integer>",
// "cause": "<string>",
// "cause_id": "<integer>",
// "content": "<string>",
// "created_at": "<dateTime>",
// "id": "<integer>",
// "message_id": "<string>",
// "recipient": "<string>",
// "subject": "<string>",
// "ticket_id": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "from": {
// "address": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "title": "<string>"
// },
// "rel": "<string>",
// "to": {
// "address": "<string>",
// "name": "<string>"
// }
// }
// }
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$i = 0;
$count_i = $jResp->SizeOfArray('tickets');
while ($i < $count_i) {
$jResp->put_I($i);
$v_Email = $jResp->stringOf('tickets[i].author.email');
$Id = $jResp->stringOf('tickets[i].author.id');
$Name = $jResp->stringOf('tickets[i].author.name');
$brand_id = $jResp->stringOf('tickets[i].brand_id');
$cause = $jResp->stringOf('tickets[i].cause');
$cause_id = $jResp->stringOf('tickets[i].cause_id');
$content = $jResp->stringOf('tickets[i].content');
$created_at = $jResp->stringOf('tickets[i].created_at');
$id = $jResp->stringOf('tickets[i].id');
$message_id = $jResp->stringOf('tickets[i].message_id');
$recipient = $jResp->stringOf('tickets[i].recipient');
$subject = $jResp->stringOf('tickets[i].subject');
$ticket_id = $jResp->stringOf('tickets[i].ticket_id');
$updated_at = $jResp->stringOf('tickets[i].updated_at');
$url = $jResp->stringOf('tickets[i].url');
$Channel = $jResp->stringOf('tickets[i].via.channel');
$Address = $jResp->stringOf('tickets[i].via.source.from.address');
$FromId = $jResp->stringOf('tickets[i].via.source.from.id');
$FromName = $jResp->stringOf('tickets[i].via.source.from.name');
$Title = $jResp->stringOf('tickets[i].via.source.from.title');
$Rel = $jResp->stringOf('tickets[i].via.source.rel');
$ToAddress = $jResp->stringOf('tickets[i].via.source.to.address');
$ToName = $jResp->stringOf('tickets[i].via.source.to.name');
$Dolore58f = $jResp->stringOf('tickets[i].via.source.dolore58f');
$j = 0;
$count_j = $jResp->SizeOfArray('tickets[i].attachments');
while ($j < $count_j) {
$jResp->put_J($j);
$content_type = $jResp->stringOf('tickets[i].attachments[j].content_type');
$content_url = $jResp->stringOf('tickets[i].attachments[j].content_url');
$deleted = $jResp->stringOf('tickets[i].attachments[j].deleted');
$file_name = $jResp->stringOf('tickets[i].attachments[j].file_name');
$height = $jResp->stringOf('tickets[i].attachments[j].height');
$id = $jResp->stringOf('tickets[i].attachments[j].id');
$inline = $jResp->stringOf('tickets[i].attachments[j].inline');
$malware_access_override = $jResp->stringOf('tickets[i].attachments[j].malware_access_override');
$malware_scan_result = $jResp->stringOf('tickets[i].attachments[j].malware_scan_result');
$mapped_content_url = $jResp->stringOf('tickets[i].attachments[j].mapped_content_url');
$size = $jResp->stringOf('tickets[i].attachments[j].size');
$url = $jResp->stringOf('tickets[i].attachments[j].url');
$width = $jResp->stringOf('tickets[i].attachments[j].width');
$k = 0;
$count_k = $jResp->SizeOfArray('tickets[i].attachments[j].thumbnails');
while ($k < $count_k) {
$jResp->put_K($k);
$content_type = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].content_type');
$content_url = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].content_url');
$deleted = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].deleted');
$file_name = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].file_name');
$height = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].height');
$id = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].id');
$inline = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].inline');
$malware_access_override = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].malware_access_override');
$malware_scan_result = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].malware_scan_result');
$mapped_content_url = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].mapped_content_url');
$size = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].size');
$url = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].url');
$width = $jResp->stringOf('tickets[i].attachments[j].thumbnails[k].width');
$k = $k + 1;
}
$j = $j + 1;
}
$i = $i + 1;
}
?>
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/recover_many?ids=<string>
Postman Collection Item JSON
{
"name": "Recover Multiple Suspended Tickets",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/recover_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
"recover_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) A comma separated list of ids of suspended tickets to recover."
}
]
},
"description": "Accepts up to 100 ids (the auto-generated id, not the ticket id.) Note that suspended tickets that fail to be recovered are still included in the response.\n\n#### Allowed For\n\n* Unrestricted agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/recover_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
"recover_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) A comma separated list of ids of suspended tickets to recover."
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"tickets\": [\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"author\": {\n \"email\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"brand_id\": \"<integer>\",\n \"cause\": \"<string>\",\n \"cause_id\": \"<integer>\",\n \"content\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"message_id\": \"<string>\",\n \"recipient\": \"<string>\",\n \"subject\": \"<string>\",\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n },\n \"dolore58f\": -60495356.51097781\n }\n }\n },\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"author\": {\n \"email\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"brand_id\": \"<integer>\",\n \"cause\": \"<string>\",\n \"cause_id\": \"<integer>\",\n \"content\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"message_id\": \"<string>\",\n \"recipient\": \"<string>\",\n \"subject\": \"<string>\",\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n }\n }\n ]\n}"
}
]
}