Chilkat Online Tools

phpAx / Support API / List Ticket Field Options

Back to Collection Items

<?php

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.Http')
$http = new COM("Chilkat.Http");

$http->BasicAuth = 1;
$http->Login = 'login';
$http->Password = 'password';

$http->SetRequestHeader('Accept','application/json');

// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.StringBuilder')
$sbResponseBody = new COM("Chilkat.StringBuilder");
$success = $http->QuickGetSb('https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options',$sbResponseBody);
if ($success == 0) {
    print $http->LastErrorText . "\n";
    exit;
}

// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.JsonObject')
$jResp = new COM("Chilkat.JsonObject");
$jResp->LoadSb($sbResponseBody);
$jResp->EmitCompact = 0;

print 'Response Body:' . "\n";
print $jResp->emit() . "\n";

$respStatusCode = $http->LastStatus;
print 'Response Status Code = ' . $respStatusCode . "\n";
if ($respStatusCode >= 400) {
    print 'Response Header:' . "\n";
    print $http->LastHeader . "\n";
    print 'Failed.' . "\n";
    exit;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "custom_field_options": [
//     {
//       "name": "<string>",
//       "value": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_name": "<string>",
//       "url": "<string>"
//     },
//     {
//       "name": "<string>",
//       "value": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_name": "<string>",
//       "url": "<string>"
//     }
//   ],
//   "next_page": "<string>",
//   "previous_page": "<string>"
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$count = $jResp->stringOf('count');
$next_page = $jResp->stringOf('next_page');
$previous_page = $jResp->stringOf('previous_page');
$i = 0;
$count_i = $jResp->SizeOfArray('custom_field_options');
while ($i < $count_i) {
    $jResp->I = $i;
    $name = $jResp->stringOf('custom_field_options[i].name');
    $value = $jResp->stringOf('custom_field_options[i].value');
    $id = $jResp->stringOf('custom_field_options[i].id');
    $position = $jResp->stringOf('custom_field_options[i].position');
    $raw_name = $jResp->stringOf('custom_field_options[i].raw_name');
    $url = $jResp->stringOf('custom_field_options[i].url');
    $i = $i + 1;
}


?>

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options

Postman Collection Item JSON

{
  "name": "List Ticket Field Options",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        ":ticket_field_id",
        "options"
      ],
      "variable": [
        {
          "key": "ticket_field_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns a list of custom ticket field options for the given drop-down ticket field.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            ":ticket_field_id",
            "options"
          ],
          "variable": [
            {
              "key": "ticket_field_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"custom_field_options\": [\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ],\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}