phpAx / Support API / Create Custom Role
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<?php
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.Http')
$http = new COM("Chilkat.Http");
$http->BasicAuth = 1;
$http->Login = 'login';
$http->Password = 'password';
$http->SetRequestHeader('Accept','application/json');
// resp is a Chilkat.HttpResponse
$resp = $http->QuickRequest('POST','https://example.zendesk.com/api/v2/custom_roles');
if ($http->LastMethodSuccess == 0) {
print $http->LastErrorText . "\n";
exit;
}
// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.StringBuilder')
$sbResponseBody = new COM("Chilkat.StringBuilder");
$resp->GetBodySb($sbResponseBody);
// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.JsonObject')
$jResp = new COM("Chilkat.JsonObject");
$jResp->LoadSb($sbResponseBody);
$jResp->EmitCompact = 0;
print 'Response Body:' . "\n";
print $jResp->emit() . "\n";
$respStatusCode = $resp->StatusCode;
print 'Response Status Code = ' . $respStatusCode . "\n";
if ($respStatusCode >= 400) {
print 'Response Header:' . "\n";
print $resp->Header . "\n";
print 'Failed.' . "\n";
exit;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "custom_role": {
// "name": "<string>",
// "role_type": "<integer>",
// "configuration": {
// "assign_tickets_to_any_group": "<boolean>",
// "chat_access": "<boolean>",
// "end_user_list_access": "<string>",
// "end_user_profile_access": "<string>",
// "explore_access": "<string>",
// "forum_access": "<string>",
// "forum_access_restricted_content": "<boolean>",
// "group_access": "<boolean>",
// "light_agent": "<boolean>",
// "macro_access": "<string>",
// "manage_business_rules": "<boolean>",
// "manage_contextual_workspaces": "<boolean>",
// "manage_dynamic_content": "<boolean>",
// "manage_extensions_and_channels": "<boolean>",
// "manage_facebook": "<boolean>",
// "manage_organization_fields": "<boolean>",
// "manage_ticket_fields": "<boolean>",
// "manage_ticket_forms": "<boolean>",
// "manage_user_fields": "<boolean>",
// "moderate_forums": "<boolean>",
// "organization_editing": "<boolean>",
// "organization_notes_editing": "<boolean>",
// "report_access": "<string>",
// "side_conversation_create": "<boolean>",
// "ticket_access": "<string>",
// "ticket_comment_access": "<string>",
// "ticket_deletion": "<boolean>",
// "ticket_editing": "<boolean>",
// "ticket_merge": "<boolean>",
// "ticket_tag_editing": "<boolean>",
// "twitter_search_access": "<boolean>",
// "user_view_access": "<string>",
// "view_access": "<string>",
// "view_deleted_tickets": "<boolean>",
// "voice_access": "<boolean>",
// "voice_dashboard_access": "<boolean>"
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "team_member_count": "<integer>",
// "updated_at": "<dateTime>"
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$Name = $jResp->stringOf('custom_role.name');
$Role_type = $jResp->stringOf('custom_role.role_type');
$Assign_tickets_to_any_group = $jResp->stringOf('custom_role.configuration.assign_tickets_to_any_group');
$Chat_access = $jResp->stringOf('custom_role.configuration.chat_access');
$End_user_list_access = $jResp->stringOf('custom_role.configuration.end_user_list_access');
$End_user_profile_access = $jResp->stringOf('custom_role.configuration.end_user_profile_access');
$Explore_access = $jResp->stringOf('custom_role.configuration.explore_access');
$Forum_access = $jResp->stringOf('custom_role.configuration.forum_access');
$Forum_access_restricted_content = $jResp->stringOf('custom_role.configuration.forum_access_restricted_content');
$Group_access = $jResp->stringOf('custom_role.configuration.group_access');
$Light_agent = $jResp->stringOf('custom_role.configuration.light_agent');
$Macro_access = $jResp->stringOf('custom_role.configuration.macro_access');
$Manage_business_rules = $jResp->stringOf('custom_role.configuration.manage_business_rules');
$Manage_contextual_workspaces = $jResp->stringOf('custom_role.configuration.manage_contextual_workspaces');
$Manage_dynamic_content = $jResp->stringOf('custom_role.configuration.manage_dynamic_content');
$Manage_extensions_and_channels = $jResp->stringOf('custom_role.configuration.manage_extensions_and_channels');
$Manage_facebook = $jResp->stringOf('custom_role.configuration.manage_facebook');
$Manage_organization_fields = $jResp->stringOf('custom_role.configuration.manage_organization_fields');
$Manage_ticket_fields = $jResp->stringOf('custom_role.configuration.manage_ticket_fields');
$Manage_ticket_forms = $jResp->stringOf('custom_role.configuration.manage_ticket_forms');
$Manage_user_fields = $jResp->stringOf('custom_role.configuration.manage_user_fields');
$Moderate_forums = $jResp->stringOf('custom_role.configuration.moderate_forums');
$Organization_editing = $jResp->stringOf('custom_role.configuration.organization_editing');
$Organization_notes_editing = $jResp->stringOf('custom_role.configuration.organization_notes_editing');
$Report_access = $jResp->stringOf('custom_role.configuration.report_access');
$Side_conversation_create = $jResp->stringOf('custom_role.configuration.side_conversation_create');
$Ticket_access = $jResp->stringOf('custom_role.configuration.ticket_access');
$Ticket_comment_access = $jResp->stringOf('custom_role.configuration.ticket_comment_access');
$Ticket_deletion = $jResp->stringOf('custom_role.configuration.ticket_deletion');
$Ticket_editing = $jResp->stringOf('custom_role.configuration.ticket_editing');
$Ticket_merge = $jResp->stringOf('custom_role.configuration.ticket_merge');
$Ticket_tag_editing = $jResp->stringOf('custom_role.configuration.ticket_tag_editing');
$Twitter_search_access = $jResp->stringOf('custom_role.configuration.twitter_search_access');
$User_view_access = $jResp->stringOf('custom_role.configuration.user_view_access');
$View_access = $jResp->stringOf('custom_role.configuration.view_access');
$View_deleted_tickets = $jResp->stringOf('custom_role.configuration.view_deleted_tickets');
$Voice_access = $jResp->stringOf('custom_role.configuration.voice_access');
$Voice_dashboard_access = $jResp->stringOf('custom_role.configuration.voice_dashboard_access');
$Created_at = $jResp->stringOf('custom_role.created_at');
$Description = $jResp->stringOf('custom_role.description');
$Id = $jResp->stringOf('custom_role.id');
$Team_member_count = $jResp->stringOf('custom_role.team_member_count');
$Updated_at = $jResp->stringOf('custom_role.updated_at');
?>
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles
Postman Collection Item JSON
{
"name": "Create Custom Role",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles"
]
},
"description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed for\n\n* Administrators\n* Agents with the `manage_roles` permission\n"
},
"response": [
{
"name": "Created response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_role\": {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
