phpAx / Support API / List OLA Policies
Back to Collection Items
<?php
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.Http')
$http = new COM("Chilkat.Http");
$http->BasicAuth = 1;
$http->Login = 'login';
$http->Password = 'password';
$http->SetRequestHeader('Accept','application/json');
// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.StringBuilder')
$sbResponseBody = new COM("Chilkat.StringBuilder");
$success = $http->QuickGetSb('https://example.zendesk.com/api/v2/olas/policies',$sbResponseBody);
if ($success == 0) {
print $http->LastErrorText . "\n";
exit;
}
// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.JsonObject')
$jResp = new COM("Chilkat.JsonObject");
$jResp->LoadSb($sbResponseBody);
$jResp->EmitCompact = 0;
print 'Response Body:' . "\n";
print $jResp->emit() . "\n";
$respStatusCode = $http->LastStatus;
print 'Response Status Code = ' . $respStatusCode . "\n";
if ($respStatusCode >= 400) {
print 'Response Header:' . "\n";
print $http->LastHeader . "\n";
print 'Failed.' . "\n";
exit;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "next_page": "<string>",
// "ola_policies": [
// {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// },
// {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// ],
// "previous_page": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$count = $jResp->stringOf('count');
$next_page = $jResp->stringOf('next_page');
$previous_page = $jResp->stringOf('previous_page');
$i = 0;
$count_i = $jResp->SizeOfArray('ola_policies');
while ($i < $count_i) {
$jResp->I = $i;
$title = $jResp->stringOf('ola_policies[i].title');
$created_at = $jResp->stringOf('ola_policies[i].created_at');
$description = $jResp->stringOf('ola_policies[i].description');
$id = $jResp->stringOf('ola_policies[i].id');
$position = $jResp->stringOf('ola_policies[i].position');
$updated_at = $jResp->stringOf('ola_policies[i].updated_at');
$url = $jResp->stringOf('ola_policies[i].url');
$j = 0;
$count_j = $jResp->SizeOfArray('ola_policies[i].filter.all');
while ($j < $count_j) {
$jResp->J = $j;
$field = $jResp->stringOf('ola_policies[i].filter.all[j].field');
$operator = $jResp->stringOf('ola_policies[i].filter.all[j].operator');
$value = $jResp->stringOf('ola_policies[i].filter.all[j].value');
$j = $j + 1;
}
$j = 0;
$count_j = $jResp->SizeOfArray('ola_policies[i].filter.any');
while ($j < $count_j) {
$jResp->J = $j;
$field = $jResp->stringOf('ola_policies[i].filter.any[j].field');
$operator = $jResp->stringOf('ola_policies[i].filter.any[j].operator');
$value = $jResp->stringOf('ola_policies[i].filter.any[j].value');
$j = $j + 1;
}
$j = 0;
$count_j = $jResp->SizeOfArray('ola_policies[i].policy_metrics');
while ($j < $count_j) {
$jResp->J = $j;
$business_hours = $jResp->stringOf('ola_policies[i].policy_metrics[j].business_hours');
$metric = $jResp->stringOf('ola_policies[i].policy_metrics[j].metric');
$priority = $jResp->stringOf('ola_policies[i].policy_metrics[j].priority');
$target = $jResp->stringOf('ola_policies[i].policy_metrics[j].target');
$j = $j + 1;
}
$i = $i + 1;
}
?>
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/olas/policies
Postman Collection Item JSON
{
"name": "List OLA Policies",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/olas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"olas",
"policies"
]
},
"description": "#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/olas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"olas",
"policies"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"ola_policies\": [\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ],\n \"previous_page\": \"<string>\"\n}"
}
]
}