Chilkat Online Tools

phpAx / Zoho CRM REST APIs / Cases

Back to Collection Items

<?php

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.Http')
$http = new COM("Chilkat.Http");

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "data": [
//     {
//       "Email": "patricia.boyle1@zylker.com",
//       "Description": "This is a sample case",
//       "Deal_Name": {
//         "name": "Sample",
//         "id": "{{deal_id}}"
//       },
//       "Phone": "9090909090",
//       "Account_Name": {
//         "name": "Sample",
//         "id": "{{account_id}}"
//       },
//       "Solution": "This is a sample solution",
//       "Status": "New",
//       "Priority": "Medium",
//       "Product_Name": {
//         "name": "Sample Product",
//         "id": "{{product_name}}"
//       },
//       "Case_Origin": "Email",
//       "Subject": "This is a sample Case",
//       "Case_Reason": "User did not attend any training.",
//       "Related_To": {
//         "name": "Patricia Boyle",
//         "id": "{{contact_id}}"
//       }
//     }
//   ]
// }

// For versions of Chilkat < 10.0.0, use new COM('Chilkat_9_5_0.Chilkat.JsonObject')
$json = new COM("Chilkat.JsonObject");
$json->UpdateString('data[0].Email','patricia.boyle1@zylker.com');
$json->UpdateString('data[0].Description','This is a sample case');
$json->UpdateString('data[0].Deal_Name.name','Sample');
$json->UpdateString('data[0].Deal_Name.id','{{deal_id}}');
$json->UpdateString('data[0].Phone','9090909090');
$json->UpdateString('data[0].Account_Name.name','Sample');
$json->UpdateString('data[0].Account_Name.id','{{account_id}}');
$json->UpdateString('data[0].Solution','This is a sample solution');
$json->UpdateString('data[0].Status','New');
$json->UpdateString('data[0].Priority','Medium');
$json->UpdateString('data[0].Product_Name.name','Sample Product');
$json->UpdateString('data[0].Product_Name.id','{{product_name}}');
$json->UpdateString('data[0].Case_Origin','Email');
$json->UpdateString('data[0].Subject','This is a sample Case');
$json->UpdateString('data[0].Case_Reason','User did not attend any training.');
$json->UpdateString('data[0].Related_To.name','Patricia Boyle');
$json->UpdateString('data[0].Related_To.id','{{contact_id}}');

// Adds the "Authorization: Bearer <access_token>" header.
$http->AuthToken = '<access_token>';

// resp is a Chilkat.HttpResponse
$resp = $http->PostJson3('https://domain.com/crm/v2/Cases/upsert','application/json',$json);
if ($http->LastMethodSuccess == 0) {
    print $http->LastErrorText . "\n";
    exit;
}

print $resp->StatusCode . "\n";
print $resp->BodyStr . "\n";


?>

Curl Command

curl -X POST
	-H "Authorization: Bearer <access_token>"
	-d '{
    "data": [
        {
            "Email": "patricia.boyle1@zylker.com",
            "Description": "This is a sample case",
            "Deal_Name": {
                "name": "Sample",
                "id": "{{deal_id}}"
            },
            "Phone": "9090909090",
            "Account_Name": {
                "name": "Sample",
                "id": "{{account_id}}"
            },
            "Solution": "This is a sample solution",
            "Status": "New",
            "Priority": "Medium",
            "Product_Name": {
                "name": "Sample Product",
                "id": "{{product_name}}"
            },
            "Case_Origin": "Email",
            "Subject": "This is a sample Case",
            "Case_Reason": "User did not attend any training.",
            "Related_To": {
                "name": "Patricia Boyle",
                "id": "{{contact_id}}"
            }
        }
    ]
}'
https://domain.com/crm/v2/Cases/upsert

Postman Collection Item JSON

{
  "name": "Cases",
  "request": {
    "auth": {
      "type": "bearer",
      "bearer": [
        {
          "key": "token",
          "value": "{{access-token}}",
          "type": "string"
        }
      ]
    },
    "method": "POST",
    "header": [
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"data\": [\n        {\n            \"Email\": \"patricia.boyle1@zylker.com\",\n            \"Description\": \"This is a sample case\",\n            \"Deal_Name\": {\n                \"name\": \"Sample\",\n                \"id\": \"{{deal_id}}\"\n            },\n            \"Phone\": \"9090909090\",\n            \"Account_Name\": {\n                \"name\": \"Sample\",\n                \"id\": \"{{account_id}}\"\n            },\n            \"Solution\": \"This is a sample solution\",\n            \"Status\": \"New\",\n            \"Priority\": \"Medium\",\n            \"Product_Name\": {\n                \"name\": \"Sample Product\",\n                \"id\": \"{{product_name}}\"\n            },\n            \"Case_Origin\": \"Email\",\n            \"Subject\": \"This is a sample Case\",\n            \"Case_Reason\": \"User did not attend any training.\",\n            \"Related_To\": {\n                \"name\": \"Patricia Boyle\",\n                \"id\": \"{{contact_id}}\"\n            }\n        }\n    ]\n}",
      "options": {
        "raw": {
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{api-domain}}/crm/v2/Cases/upsert",
      "host": [
        "{{api-domain}}"
      ],
      "path": [
        "crm",
        "v2",
        "Cases",
        "upsert"
      ]
    },
    "description": "To upsert records in the Cases module."
  },
  "response": [
  ]
}