Perl / Support API / List Email CCs for a Ticket
Back to Collection Items
use chilkat();
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
$http = chilkat::CkHttp->new();
$http->put_BasicAuth(1);
$http->put_Login("login");
$http->put_Password("password");
$http->SetRequestHeader("Accept","application/json");
$sbResponseBody = chilkat::CkStringBuilder->new();
$success = $http->QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/email_ccs",$sbResponseBody);
if ($success == 0) {
print $http->lastErrorText() . "\r\n";
exit;
}
$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(0);
print "Response Body:" . "\r\n";
print $jResp->emit() . "\r\n";
$respStatusCode = $http->get_LastStatus();
print "Response Status Code = " . $respStatusCode . "\r\n";
if ($respStatusCode >= 400) {
print "Response Header:" . "\r\n";
print $http->lastHeader() . "\r\n";
print "Failed." . "\r\n";
exit;
}
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "eiusmod_93": "esse aliquip in"
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$eiusmod_93 = $jResp->stringOf("eiusmod_93");
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/email_ccs
Postman Collection Item JSON
{
"name": "List Email CCs for a Ticket",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"email_ccs"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Returns any users cc'd on the ticket.\n\n#### Availability\n\nThe [CCs and Followers](https://support.zendesk.com/hc/en-us/articles/203690846) feature must be enabled in Zendesk Support.\n\nIf the feature is not enabled, the default CC functionality is used. In that case, use [List Collaborators](/api-reference/ticketing/tickets/tickets/#list-collaborators-for-a-ticket) to list the users cc'ed on the ticket.\n\n#### Allowed For\n\n* Agents"
},
"response": [
{
"name": "Successful response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"email_ccs"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"eiusmod_93\": \"esse aliquip in\"\n}"
}
]
}