Perl / Support API / List SLA Policies
Back to Collection Items
use chilkat();
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
$http = chilkat::CkHttp->new();
$http->put_BasicAuth(1);
$http->put_Login("login");
$http->put_Password("password");
$http->SetRequestHeader("Accept","application/json");
$sbResponseBody = chilkat::CkStringBuilder->new();
$success = $http->QuickGetSb("https://example.zendesk.com/api/v2/slas/policies",$sbResponseBody);
if ($success == 0) {
print $http->lastErrorText() . "\r\n";
exit;
}
$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(0);
print "Response Body:" . "\r\n";
print $jResp->emit() . "\r\n";
$respStatusCode = $http->get_LastStatus();
print "Response Status Code = " . $respStatusCode . "\r\n";
if ($respStatusCode >= 400) {
print "Response Header:" . "\r\n";
print $http->lastHeader() . "\r\n";
print "Failed." . "\r\n";
exit;
}
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "count": "<integer>",
# "next_page": "<string>",
# "previous_page": "<string>",
# "sla_policies": [
# {
# "title": "<string>",
# "filter": {
# "all": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ],
# "any": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ]
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "policy_metrics": [
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# },
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# }
# ],
# "position": "<integer>",
# "updated_at": "<dateTime>",
# "url": "<string>"
# },
# {
# "title": "<string>",
# "filter": {
# "all": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ],
# "any": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ]
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "policy_metrics": [
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# },
# {
# "business_hours": "<boolean>",
# "metric": "<string>",
# "priority": "<string>",
# "target": "<integer>"
# }
# ],
# "position": "<integer>",
# "updated_at": "<dateTime>",
# "url": "<string>"
# }
# ]
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$count = $jResp->stringOf("count");
$next_page = $jResp->stringOf("next_page");
$previous_page = $jResp->stringOf("previous_page");
$i = 0;
$count_i = $jResp->SizeOfArray("sla_policies");
while ($i < $count_i) {
$jResp->put_I($i);
$title = $jResp->stringOf("sla_policies[i].title");
$created_at = $jResp->stringOf("sla_policies[i].created_at");
$description = $jResp->stringOf("sla_policies[i].description");
$id = $jResp->stringOf("sla_policies[i].id");
$position = $jResp->stringOf("sla_policies[i].position");
$updated_at = $jResp->stringOf("sla_policies[i].updated_at");
$url = $jResp->stringOf("sla_policies[i].url");
$j = 0;
$count_j = $jResp->SizeOfArray("sla_policies[i].filter.all");
while ($j < $count_j) {
$jResp->put_J($j);
$field = $jResp->stringOf("sla_policies[i].filter.all[j].field");
$operator = $jResp->stringOf("sla_policies[i].filter.all[j].operator");
$value = $jResp->stringOf("sla_policies[i].filter.all[j].value");
$j = $j + 1;
}
$j = 0;
$count_j = $jResp->SizeOfArray("sla_policies[i].filter.any");
while ($j < $count_j) {
$jResp->put_J($j);
$field = $jResp->stringOf("sla_policies[i].filter.any[j].field");
$operator = $jResp->stringOf("sla_policies[i].filter.any[j].operator");
$value = $jResp->stringOf("sla_policies[i].filter.any[j].value");
$j = $j + 1;
}
$j = 0;
$count_j = $jResp->SizeOfArray("sla_policies[i].policy_metrics");
while ($j < $count_j) {
$jResp->put_J($j);
$business_hours = $jResp->stringOf("sla_policies[i].policy_metrics[j].business_hours");
$metric = $jResp->stringOf("sla_policies[i].policy_metrics[j].metric");
$priority = $jResp->stringOf("sla_policies[i].policy_metrics[j].priority");
$target = $jResp->stringOf("sla_policies[i].policy_metrics[j].target");
$j = $j + 1;
}
$i = $i + 1;
}
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/slas/policies
Postman Collection Item JSON
{
"name": "List SLA Policies",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies"
]
},
"description": "#### Availability\n\n* Accounts on the Support Professional or Suite Growth plan or above\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/slas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"slas",
"policies"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"sla_policies\": [\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
