Chilkat Online Tools

Perl / Support API / List Satisfaction Ratings

Back to Collection Items

use chilkat();

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

$http = chilkat::CkHttp->new();

$http->put_BasicAuth(1);
$http->put_Login("login");
$http->put_Password("password");

$http->SetRequestHeader("Accept","application/json");

$sbResponseBody = chilkat::CkStringBuilder->new();
$success = $http->QuickGetSb("https://example.zendesk.com/api/v2/satisfaction_ratings",$sbResponseBody);
if ($success == 0) {
    print $http->lastErrorText() . "\r\n";
    exit;
}

$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(0);

print "Response Body:" . "\r\n";
print $jResp->emit() . "\r\n";

$respStatusCode = $http->get_LastStatus();
print "Response Status Code = " . $respStatusCode . "\r\n";
if ($respStatusCode >= 400) {
    print "Response Header:" . "\r\n";
    print $http->lastHeader() . "\r\n";
    print "Failed." . "\r\n";
    exit;
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "satisfaction_ratings": [
#     {
#       "assignee_id": "<integer>",
#       "group_id": "<integer>",
#       "requester_id": "<integer>",
#       "ticket_id": "<integer>",
#       "score": "<string>",
#       "comment": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "reason": "<string>",
#       "reason_code": "<integer>",
#       "reason_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>"
#     },
#     {
#       "assignee_id": "<integer>",
#       "group_id": "<integer>",
#       "requester_id": "<integer>",
#       "ticket_id": "<integer>",
#       "score": "<string>",
#       "comment": "<string>",
#       "created_at": "<dateTime>",
#       "id": "<integer>",
#       "reason": "<string>",
#       "reason_code": "<integer>",
#       "reason_id": "<integer>",
#       "updated_at": "<dateTime>",
#       "url": "<string>"
#     }
#   ]
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

$i = 0;
$count_i = $jResp->SizeOfArray("satisfaction_ratings");
while ($i < $count_i) {
    $jResp->put_I($i);
    $assignee_id = $jResp->stringOf("satisfaction_ratings[i].assignee_id");
    $group_id = $jResp->stringOf("satisfaction_ratings[i].group_id");
    $requester_id = $jResp->stringOf("satisfaction_ratings[i].requester_id");
    $ticket_id = $jResp->stringOf("satisfaction_ratings[i].ticket_id");
    $score = $jResp->stringOf("satisfaction_ratings[i].score");
    $comment = $jResp->stringOf("satisfaction_ratings[i].comment");
    $created_at = $jResp->stringOf("satisfaction_ratings[i].created_at");
    $id = $jResp->stringOf("satisfaction_ratings[i].id");
    $reason = $jResp->stringOf("satisfaction_ratings[i].reason");
    $reason_code = $jResp->stringOf("satisfaction_ratings[i].reason_code");
    $reason_id = $jResp->stringOf("satisfaction_ratings[i].reason_id");
    $updated_at = $jResp->stringOf("satisfaction_ratings[i].updated_at");
    $url = $jResp->stringOf("satisfaction_ratings[i].url");
    $i = $i + 1;
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/satisfaction_ratings

Postman Collection Item JSON

{
  "name": "List Satisfaction Ratings",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/satisfaction_ratings",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "satisfaction_ratings"
      ]
    },
    "description": "#### Allowed For\n* Agents\n\n#### Filters\n\n| Parameter  | Value\n| ---------- | -----\n| score      | offered, unoffered, received, received\\_with\\_comment, received\\_without\\_comment,<br/>good, good\\_with\\_comment, good\\_without\\_comment,<br/>bad, bad\\_with\\_comment, bad\\_without\\_comment\n| start_time | Time of the oldest satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n| end_time   | Time of the most recent satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n\nIf you specify an unqualified score such as `good`, the results include all the records with and without comments.\n\nExamples:\n\n* `/api/v2/satisfaction_ratings.json?score=bad`\n* `/api/v2/satisfaction_ratings.json?score=bad&start_time=1498151194`\n* `/api/v2/satisfaction_ratings.json?start_time=1340384793&end_time=1371920793`\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/satisfaction_ratings",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "satisfaction_ratings"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"satisfaction_ratings\": [\n    {\n      \"assignee_id\": \"<integer>\",\n      \"group_id\": \"<integer>\",\n      \"requester_id\": \"<integer>\",\n      \"ticket_id\": \"<integer>\",\n      \"score\": \"<string>\",\n      \"comment\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"reason\": \"<string>\",\n      \"reason_code\": \"<integer>\",\n      \"reason_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"assignee_id\": \"<integer>\",\n      \"group_id\": \"<integer>\",\n      \"requester_id\": \"<integer>\",\n      \"ticket_id\": \"<integer>\",\n      \"score\": \"<string>\",\n      \"comment\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"reason\": \"<string>\",\n      \"reason_code\": \"<integer>\",\n      \"reason_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}