Perl / Support API / Update Custom Role
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use chilkat();
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
$http = chilkat::CkHttp->new();
$http->put_BasicAuth(1);
$http->put_Login("login");
$http->put_Password("password");
$http->SetRequestHeader("Accept","application/json");
# resp is a HttpResponse
$resp = $http->QuickRequest("PUT","https://example.zendesk.com/api/v2/custom_roles/:custom_role_id");
if ($http->get_LastMethodSuccess() == 0) {
print $http->lastErrorText() . "\r\n";
exit;
}
$sbResponseBody = chilkat::CkStringBuilder->new();
$resp->GetBodySb($sbResponseBody);
$jResp = chilkat::CkJsonObject->new();
$jResp->LoadSb($sbResponseBody);
$jResp->put_EmitCompact(0);
print "Response Body:" . "\r\n";
print $jResp->emit() . "\r\n";
$respStatusCode = $resp->get_StatusCode();
print "Response Status Code = " . $respStatusCode . "\r\n";
if ($respStatusCode >= 400) {
print "Response Header:" . "\r\n";
print $resp->header() . "\r\n";
print "Failed." . "\r\n";
exit;
}
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "custom_role": {
# "name": "<string>",
# "role_type": "<integer>",
# "configuration": {
# "assign_tickets_to_any_group": "<boolean>",
# "chat_access": "<boolean>",
# "end_user_list_access": "<string>",
# "end_user_profile_access": "<string>",
# "explore_access": "<string>",
# "forum_access": "<string>",
# "forum_access_restricted_content": "<boolean>",
# "group_access": "<boolean>",
# "light_agent": "<boolean>",
# "macro_access": "<string>",
# "manage_business_rules": "<boolean>",
# "manage_contextual_workspaces": "<boolean>",
# "manage_dynamic_content": "<boolean>",
# "manage_extensions_and_channels": "<boolean>",
# "manage_facebook": "<boolean>",
# "manage_organization_fields": "<boolean>",
# "manage_ticket_fields": "<boolean>",
# "manage_ticket_forms": "<boolean>",
# "manage_user_fields": "<boolean>",
# "moderate_forums": "<boolean>",
# "organization_editing": "<boolean>",
# "organization_notes_editing": "<boolean>",
# "report_access": "<string>",
# "side_conversation_create": "<boolean>",
# "ticket_access": "<string>",
# "ticket_comment_access": "<string>",
# "ticket_deletion": "<boolean>",
# "ticket_editing": "<boolean>",
# "ticket_merge": "<boolean>",
# "ticket_tag_editing": "<boolean>",
# "twitter_search_access": "<boolean>",
# "user_view_access": "<string>",
# "view_access": "<string>",
# "view_deleted_tickets": "<boolean>",
# "voice_access": "<boolean>",
# "voice_dashboard_access": "<boolean>"
# },
# "created_at": "<dateTime>",
# "description": "<string>",
# "id": "<integer>",
# "team_member_count": "<integer>",
# "updated_at": "<dateTime>"
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
$Name = $jResp->stringOf("custom_role.name");
$Role_type = $jResp->stringOf("custom_role.role_type");
$Assign_tickets_to_any_group = $jResp->stringOf("custom_role.configuration.assign_tickets_to_any_group");
$Chat_access = $jResp->stringOf("custom_role.configuration.chat_access");
$End_user_list_access = $jResp->stringOf("custom_role.configuration.end_user_list_access");
$End_user_profile_access = $jResp->stringOf("custom_role.configuration.end_user_profile_access");
$Explore_access = $jResp->stringOf("custom_role.configuration.explore_access");
$Forum_access = $jResp->stringOf("custom_role.configuration.forum_access");
$Forum_access_restricted_content = $jResp->stringOf("custom_role.configuration.forum_access_restricted_content");
$Group_access = $jResp->stringOf("custom_role.configuration.group_access");
$Light_agent = $jResp->stringOf("custom_role.configuration.light_agent");
$Macro_access = $jResp->stringOf("custom_role.configuration.macro_access");
$Manage_business_rules = $jResp->stringOf("custom_role.configuration.manage_business_rules");
$Manage_contextual_workspaces = $jResp->stringOf("custom_role.configuration.manage_contextual_workspaces");
$Manage_dynamic_content = $jResp->stringOf("custom_role.configuration.manage_dynamic_content");
$Manage_extensions_and_channels = $jResp->stringOf("custom_role.configuration.manage_extensions_and_channels");
$Manage_facebook = $jResp->stringOf("custom_role.configuration.manage_facebook");
$Manage_organization_fields = $jResp->stringOf("custom_role.configuration.manage_organization_fields");
$Manage_ticket_fields = $jResp->stringOf("custom_role.configuration.manage_ticket_fields");
$Manage_ticket_forms = $jResp->stringOf("custom_role.configuration.manage_ticket_forms");
$Manage_user_fields = $jResp->stringOf("custom_role.configuration.manage_user_fields");
$Moderate_forums = $jResp->stringOf("custom_role.configuration.moderate_forums");
$Organization_editing = $jResp->stringOf("custom_role.configuration.organization_editing");
$Organization_notes_editing = $jResp->stringOf("custom_role.configuration.organization_notes_editing");
$Report_access = $jResp->stringOf("custom_role.configuration.report_access");
$Side_conversation_create = $jResp->stringOf("custom_role.configuration.side_conversation_create");
$Ticket_access = $jResp->stringOf("custom_role.configuration.ticket_access");
$Ticket_comment_access = $jResp->stringOf("custom_role.configuration.ticket_comment_access");
$Ticket_deletion = $jResp->stringOf("custom_role.configuration.ticket_deletion");
$Ticket_editing = $jResp->stringOf("custom_role.configuration.ticket_editing");
$Ticket_merge = $jResp->stringOf("custom_role.configuration.ticket_merge");
$Ticket_tag_editing = $jResp->stringOf("custom_role.configuration.ticket_tag_editing");
$Twitter_search_access = $jResp->stringOf("custom_role.configuration.twitter_search_access");
$User_view_access = $jResp->stringOf("custom_role.configuration.user_view_access");
$View_access = $jResp->stringOf("custom_role.configuration.view_access");
$View_deleted_tickets = $jResp->stringOf("custom_role.configuration.view_deleted_tickets");
$Voice_access = $jResp->stringOf("custom_role.configuration.voice_access");
$Voice_dashboard_access = $jResp->stringOf("custom_role.configuration.voice_dashboard_access");
$Created_at = $jResp->stringOf("custom_role.created_at");
$Description = $jResp->stringOf("custom_role.description");
$Id = $jResp->stringOf("custom_role.id");
$Team_member_count = $jResp->stringOf("custom_role.team_member_count");
$Updated_at = $jResp->stringOf("custom_role.updated_at");
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_roles/:custom_role_id
Postman Collection Item JSON
{
"name": "Update Custom Role",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles",
":custom_role_id"
],
"variable": [
{
"key": "custom_role_id",
"value": "<integer>"
}
]
},
"description": "#### Availability\n\n* Accounts on the Enterprise plan or above\n\n#### Allowed for\n\n* Administrators\nAgents with the `manage_roles` permission\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_roles/:custom_role_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_roles",
":custom_role_id"
],
"variable": [
{
"key": "custom_role_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_role\": {\n \"name\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"configuration\": {\n \"assign_tickets_to_any_group\": \"<boolean>\",\n \"chat_access\": \"<boolean>\",\n \"end_user_list_access\": \"<string>\",\n \"end_user_profile_access\": \"<string>\",\n \"explore_access\": \"<string>\",\n \"forum_access\": \"<string>\",\n \"forum_access_restricted_content\": \"<boolean>\",\n \"group_access\": \"<boolean>\",\n \"light_agent\": \"<boolean>\",\n \"macro_access\": \"<string>\",\n \"manage_business_rules\": \"<boolean>\",\n \"manage_contextual_workspaces\": \"<boolean>\",\n \"manage_dynamic_content\": \"<boolean>\",\n \"manage_extensions_and_channels\": \"<boolean>\",\n \"manage_facebook\": \"<boolean>\",\n \"manage_organization_fields\": \"<boolean>\",\n \"manage_ticket_fields\": \"<boolean>\",\n \"manage_ticket_forms\": \"<boolean>\",\n \"manage_user_fields\": \"<boolean>\",\n \"moderate_forums\": \"<boolean>\",\n \"organization_editing\": \"<boolean>\",\n \"organization_notes_editing\": \"<boolean>\",\n \"report_access\": \"<string>\",\n \"side_conversation_create\": \"<boolean>\",\n \"ticket_access\": \"<string>\",\n \"ticket_comment_access\": \"<string>\",\n \"ticket_deletion\": \"<boolean>\",\n \"ticket_editing\": \"<boolean>\",\n \"ticket_merge\": \"<boolean>\",\n \"ticket_tag_editing\": \"<boolean>\",\n \"twitter_search_access\": \"<boolean>\",\n \"user_view_access\": \"<string>\",\n \"view_access\": \"<string>\",\n \"view_deleted_tickets\": \"<boolean>\",\n \"voice_access\": \"<boolean>\",\n \"voice_dashboard_access\": \"<boolean>\"\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"team_member_count\": \"<integer>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
