Chilkat Online Tools

Objective-C / Support API / Redact Comment Attachment

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#import <CkoHttp.h>
#import <CkoHttpResponse.h>
#import <CkoStringBuilder.h>
#import <CkoJsonObject.h>
#import <NSString.h>

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;

http.BasicAuth = YES;
http.Login = @"login";
http.Password = @"password";

[http SetRequestHeader: @"Accept" value: @"application/json"];

CkoHttpResponse *resp = [http QuickRequest: @"PUT" url: @"https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact"];
if (http.LastMethodSuccess == NO) {
    NSLog(@"%@",http.LastErrorText);
    return;
}

CkoStringBuilder *sbResponseBody = [[CkoStringBuilder alloc] init];
[resp GetBodySb: sbResponseBody];

CkoJsonObject *jResp = [[CkoJsonObject alloc] init];
[jResp LoadSb: sbResponseBody];
jResp.EmitCompact = NO;

NSLog(@"%@",@"Response Body:");
NSLog(@"%@",[jResp Emit]);

int respStatusCode = [resp.StatusCode intValue];
NSLog(@"%@%d",@"Response Status Code = ",respStatusCode);
if (respStatusCode >= 400) {
    NSLog(@"%@",@"Response Header:");
    NSLog(@"%@",resp.Header);
    NSLog(@"%@",@"Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "attachment": {
//     "content_type": "<string>",
//     "content_url": "<string>",
//     "deleted": "<boolean>",
//     "file_name": "<string>",
//     "height": "<string>",
//     "id": "<integer>",
//     "inline": "<boolean>",
//     "malware_access_override": "<boolean>",
//     "malware_scan_result": "<string>",
//     "mapped_content_url": "<string>",
//     "size": "<integer>",
//     "url": "<string>",
//     "width": "<string>",
//     "thumbnails": [
//       {
//         "content_type": "<string>",
//         "content_url": "<string>",
//         "deleted": "<boolean>",
//         "file_name": "<string>",
//         "height": "<string>",
//         "id": "<integer>",
//         "inline": "<boolean>",
//         "malware_access_override": "<boolean>",
//         "malware_scan_result": "<string>",
//         "mapped_content_url": "<string>",
//         "size": "<integer>",
//         "url": "<string>",
//         "width": "<string>"
//       },
//       {
//         "content_type": "<string>",
//         "content_url": "<string>",
//         "deleted": "<boolean>",
//         "file_name": "<string>",
//         "height": "<string>",
//         "id": "<integer>",
//         "inline": "<boolean>",
//         "malware_access_override": "<boolean>",
//         "malware_scan_result": "<string>",
//         "mapped_content_url": "<string>",
//         "size": "<integer>",
//         "url": "<string>",
//         "width": "<string>"
//       }
//     ]
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

NSString *content_type = 0;
NSString *content_url = 0;
NSString *deleted = 0;
NSString *file_name = 0;
NSString *height = 0;
NSString *id = 0;
NSString *inline = 0;
NSString *malware_access_override = 0;
NSString *malware_scan_result = 0;
NSString *mapped_content_url = 0;
NSString *size = 0;
NSString *url = 0;
NSString *width = 0;

NSString *Content_type = [jResp StringOf: @"attachment.content_type"];
NSString *Content_url = [jResp StringOf: @"attachment.content_url"];
NSString *Deleted = [jResp StringOf: @"attachment.deleted"];
NSString *File_name = [jResp StringOf: @"attachment.file_name"];
NSString *Height = [jResp StringOf: @"attachment.height"];
NSString *Id = [jResp StringOf: @"attachment.id"];
NSString *Inline = [jResp StringOf: @"attachment.inline"];
NSString *Malware_access_override = [jResp StringOf: @"attachment.malware_access_override"];
NSString *Malware_scan_result = [jResp StringOf: @"attachment.malware_scan_result"];
NSString *Mapped_content_url = [jResp StringOf: @"attachment.mapped_content_url"];
NSString *Size = [jResp StringOf: @"attachment.size"];
NSString *v_Url = [jResp StringOf: @"attachment.url"];
NSString *Width = [jResp StringOf: @"attachment.width"];
int i = 0;
int count_i = [[jResp SizeOfArray: @"attachment.thumbnails"] intValue];
while (i < count_i) {
    jResp.I = [NSNumber numberWithInt: i];
    content_type = [jResp StringOf: @"attachment.thumbnails[i].content_type"];
    content_url = [jResp StringOf: @"attachment.thumbnails[i].content_url"];
    deleted = [jResp StringOf: @"attachment.thumbnails[i].deleted"];
    file_name = [jResp StringOf: @"attachment.thumbnails[i].file_name"];
    height = [jResp StringOf: @"attachment.thumbnails[i].height"];
    id = [jResp StringOf: @"attachment.thumbnails[i].id"];
    inline = [jResp StringOf: @"attachment.thumbnails[i].inline"];
    malware_access_override = [jResp StringOf: @"attachment.thumbnails[i].malware_access_override"];
    malware_scan_result = [jResp StringOf: @"attachment.thumbnails[i].malware_scan_result"];
    mapped_content_url = [jResp StringOf: @"attachment.thumbnails[i].mapped_content_url"];
    size = [jResp StringOf: @"attachment.thumbnails[i].size"];
    url = [jResp StringOf: @"attachment.thumbnails[i].url"];
    width = [jResp StringOf: @"attachment.thumbnails[i].width"];
    i = i + 1;
}

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact

Postman Collection Item JSON

{
  "name": "Redact Comment Attachment",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "comments",
        ":comment_id",
        "attachments",
        ":attachment_id",
        "redact"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        },
        {
          "key": "comment_id",
          "value": "<integer>"
        },
        {
          "key": "attachment_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Redaction allows you to permanently remove attachments from an existing comment on a ticket. Once removed from a comment, the attachment is replaced with an empty \"redacted.txt\" file.\n\nThe redaction is permanent. It is not possible to undo redaction or see what was removed. Once a ticket is closed, redacting its attachments is no longer possible.\n\nAlso, if you want to redact an inline attachment, you can use the `include_inline_images` parameter in the [List Comments](/api-reference/ticketing/tickets/ticket_comments/#list-comments) operation to obtain the inline attachment ID, and use it in the request URL.\n\n#### Allowed For\n\n* Admins\n* Agents when [deleting tickets is enabled for agents on professional accounts](https://support.zendesk.com/hc/en-us/articles/360002128107)\n* Agents assigned to a custom role with permissions to redact ticket content (Enterprise only)\n"
  },
  "response": [
    {
      "name": "OK response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "comments",
            ":comment_id",
            "attachments",
            ":attachment_id",
            "redact"
          ],
          "variable": [
            {
              "key": "ticket_id"
            },
            {
              "key": "comment_id"
            },
            {
              "key": "attachment_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"attachment\": {\n    \"content_type\": \"<string>\",\n    \"content_url\": \"<string>\",\n    \"deleted\": \"<boolean>\",\n    \"file_name\": \"<string>\",\n    \"height\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"inline\": \"<boolean>\",\n    \"malware_access_override\": \"<boolean>\",\n    \"malware_scan_result\": \"<string>\",\n    \"mapped_content_url\": \"<string>\",\n    \"size\": \"<integer>\",\n    \"url\": \"<string>\",\n    \"width\": \"<string>\",\n    \"thumbnails\": [\n      {\n        \"content_type\": \"<string>\",\n        \"content_url\": \"<string>\",\n        \"deleted\": \"<boolean>\",\n        \"file_name\": \"<string>\",\n        \"height\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"inline\": \"<boolean>\",\n        \"malware_access_override\": \"<boolean>\",\n        \"malware_scan_result\": \"<string>\",\n        \"mapped_content_url\": \"<string>\",\n        \"size\": \"<integer>\",\n        \"url\": \"<string>\",\n        \"width\": \"<string>\"\n      },\n      {\n        \"content_type\": \"<string>\",\n        \"content_url\": \"<string>\",\n        \"deleted\": \"<boolean>\",\n        \"file_name\": \"<string>\",\n        \"height\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"inline\": \"<boolean>\",\n        \"malware_access_override\": \"<boolean>\",\n        \"malware_scan_result\": \"<string>\",\n        \"mapped_content_url\": \"<string>\",\n        \"size\": \"<integer>\",\n        \"url\": \"<string>\",\n        \"width\": \"<string>\"\n      }\n    ]\n  }\n}"
    }
  ]
}