Objective-C / Support API / Redact Comment Attachment
Back to Collection Items
#import <CkoHttp.h>
#import <CkoHttpResponse.h>
#import <CkoStringBuilder.h>
#import <CkoJsonObject.h>
#import <NSString.h>
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;
http.BasicAuth = YES;
http.Login = @"login";
http.Password = @"password";
[http SetRequestHeader: @"Accept" value: @"application/json"];
CkoHttpResponse *resp = [http QuickRequest: @"PUT" url: @"https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact"];
if (http.LastMethodSuccess == NO) {
NSLog(@"%@",http.LastErrorText);
return;
}
CkoStringBuilder *sbResponseBody = [[CkoStringBuilder alloc] init];
[resp GetBodySb: sbResponseBody];
CkoJsonObject *jResp = [[CkoJsonObject alloc] init];
[jResp LoadSb: sbResponseBody];
jResp.EmitCompact = NO;
NSLog(@"%@",@"Response Body:");
NSLog(@"%@",[jResp Emit]);
int respStatusCode = [resp.StatusCode intValue];
NSLog(@"%@%d",@"Response Status Code = ",respStatusCode);
if (respStatusCode >= 400) {
NSLog(@"%@",@"Response Header:");
NSLog(@"%@",resp.Header);
NSLog(@"%@",@"Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "attachment": {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
NSString *content_type = 0;
NSString *content_url = 0;
NSString *deleted = 0;
NSString *file_name = 0;
NSString *height = 0;
NSString *id = 0;
NSString *inline = 0;
NSString *malware_access_override = 0;
NSString *malware_scan_result = 0;
NSString *mapped_content_url = 0;
NSString *size = 0;
NSString *url = 0;
NSString *width = 0;
NSString *Content_type = [jResp StringOf: @"attachment.content_type"];
NSString *Content_url = [jResp StringOf: @"attachment.content_url"];
NSString *Deleted = [jResp StringOf: @"attachment.deleted"];
NSString *File_name = [jResp StringOf: @"attachment.file_name"];
NSString *Height = [jResp StringOf: @"attachment.height"];
NSString *Id = [jResp StringOf: @"attachment.id"];
NSString *Inline = [jResp StringOf: @"attachment.inline"];
NSString *Malware_access_override = [jResp StringOf: @"attachment.malware_access_override"];
NSString *Malware_scan_result = [jResp StringOf: @"attachment.malware_scan_result"];
NSString *Mapped_content_url = [jResp StringOf: @"attachment.mapped_content_url"];
NSString *Size = [jResp StringOf: @"attachment.size"];
NSString *v_Url = [jResp StringOf: @"attachment.url"];
NSString *Width = [jResp StringOf: @"attachment.width"];
int i = 0;
int count_i = [[jResp SizeOfArray: @"attachment.thumbnails"] intValue];
while (i < count_i) {
jResp.I = [NSNumber numberWithInt: i];
content_type = [jResp StringOf: @"attachment.thumbnails[i].content_type"];
content_url = [jResp StringOf: @"attachment.thumbnails[i].content_url"];
deleted = [jResp StringOf: @"attachment.thumbnails[i].deleted"];
file_name = [jResp StringOf: @"attachment.thumbnails[i].file_name"];
height = [jResp StringOf: @"attachment.thumbnails[i].height"];
id = [jResp StringOf: @"attachment.thumbnails[i].id"];
inline = [jResp StringOf: @"attachment.thumbnails[i].inline"];
malware_access_override = [jResp StringOf: @"attachment.thumbnails[i].malware_access_override"];
malware_scan_result = [jResp StringOf: @"attachment.thumbnails[i].malware_scan_result"];
mapped_content_url = [jResp StringOf: @"attachment.thumbnails[i].mapped_content_url"];
size = [jResp StringOf: @"attachment.thumbnails[i].size"];
url = [jResp StringOf: @"attachment.thumbnails[i].url"];
width = [jResp StringOf: @"attachment.thumbnails[i].width"];
i = i + 1;
}
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact
Postman Collection Item JSON
{
"name": "Redact Comment Attachment",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"comments",
":comment_id",
"attachments",
":attachment_id",
"redact"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
},
{
"key": "comment_id",
"value": "<integer>"
},
{
"key": "attachment_id",
"value": "<integer>"
}
]
},
"description": "Redaction allows you to permanently remove attachments from an existing comment on a ticket. Once removed from a comment, the attachment is replaced with an empty \"redacted.txt\" file.\n\nThe redaction is permanent. It is not possible to undo redaction or see what was removed. Once a ticket is closed, redacting its attachments is no longer possible.\n\nAlso, if you want to redact an inline attachment, you can use the `include_inline_images` parameter in the [List Comments](/api-reference/ticketing/tickets/ticket_comments/#list-comments) operation to obtain the inline attachment ID, and use it in the request URL.\n\n#### Allowed For\n\n* Admins\n* Agents when [deleting tickets is enabled for agents on professional accounts](https://support.zendesk.com/hc/en-us/articles/360002128107)\n* Agents assigned to a custom role with permissions to redact ticket content (Enterprise only)\n"
},
"response": [
{
"name": "OK response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/:comment_id/attachments/:attachment_id/redact",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"comments",
":comment_id",
"attachments",
":attachment_id",
"redact"
],
"variable": [
{
"key": "ticket_id"
},
{
"key": "comment_id"
},
{
"key": "attachment_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"attachment\": {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n}"
}
]
}
