Chilkat Online Tools

Objective-C / Support API / Count Ticket Comments

Back to Collection Items

#import <CkoHttp.h>
#import <CkoStringBuilder.h>
#import <CkoJsonObject.h>
#import <NSString.h>

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;

http.BasicAuth = YES;
http.Login = @"login";
http.Password = @"password";

[http SetRequestHeader: @"Accept" value: @"application/json"];

CkoStringBuilder *sbResponseBody = [[CkoStringBuilder alloc] init];
success = [http QuickGetSb: @"https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/count" sbContent: sbResponseBody];
if (success == NO) {
    NSLog(@"%@",http.LastErrorText);
    return;
}

CkoJsonObject *jResp = [[CkoJsonObject alloc] init];
[jResp LoadSb: sbResponseBody];
jResp.EmitCompact = NO;

NSLog(@"%@",@"Response Body:");
NSLog(@"%@",[jResp Emit]);

int respStatusCode = [http.LastStatus intValue];
NSLog(@"%@%d",@"Response Status Code = ",respStatusCode);
if (respStatusCode >= 400) {
    NSLog(@"%@",@"Response Header:");
    NSLog(@"%@",http.LastHeader);
    NSLog(@"%@",@"Failed.");
    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": {
//     "refreshed_at": "<dateTime>",
//     "value": "<integer>"
//   }
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

NSString *Refreshed_at = [jResp StringOf: @"count.refreshed_at"];
NSString *Value = [jResp StringOf: @"count.value"];

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/comments/count

Postman Collection Item JSON

{
  "name": "Count Ticket Comments",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/count",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "comments",
        "count"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns an approximate count of the comments added to the ticket. If the count exceeds 100,000, the count will return a cached result.  This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Agents"
  },
  "response": [
    {
      "name": "Count of ticket comments",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/comments/count",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "comments",
            "count"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": {\n    \"refreshed_at\": \"<dateTime>\",\n    \"value\": \"<integer>\"\n  }\n}"
    }
  ]
}