Chilkat Online Tools

Objective-C / Support API / List SLA Policies

Back to Collection Items

#import <CkoHttp.h>
#import <CkoStringBuilder.h>
#import <CkoJsonObject.h>
#import <NSString.h>

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;

http.BasicAuth = YES;
http.Login = @"login";
http.Password = @"password";

[http SetRequestHeader: @"Accept" value: @"application/json"];

CkoStringBuilder *sbResponseBody = [[CkoStringBuilder alloc] init];
success = [http QuickGetSb: @"https://example.zendesk.com/api/v2/slas/policies" sbContent: sbResponseBody];
if (success == NO) {
    NSLog(@"%@",http.LastErrorText);
    return;
}

CkoJsonObject *jResp = [[CkoJsonObject alloc] init];
[jResp LoadSb: sbResponseBody];
jResp.EmitCompact = NO;

NSLog(@"%@",@"Response Body:");
NSLog(@"%@",[jResp Emit]);

int respStatusCode = [http.LastStatus intValue];
NSLog(@"%@%d",@"Response Status Code = ",respStatusCode);
if (respStatusCode >= 400) {
    NSLog(@"%@",@"Response Header:");
    NSLog(@"%@",http.LastHeader);
    NSLog(@"%@",@"Failed.");
    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "next_page": "<string>",
//   "previous_page": "<string>",
//   "sla_policies": [
//     {
//       "title": "<string>",
//       "filter": {
//         "all": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ],
//         "any": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ]
//       },
//       "created_at": "<dateTime>",
//       "description": "<string>",
//       "id": "<integer>",
//       "policy_metrics": [
//         {
//           "business_hours": "<boolean>",
//           "metric": "<string>",
//           "priority": "<string>",
//           "target": "<integer>"
//         },
//         {
//           "business_hours": "<boolean>",
//           "metric": "<string>",
//           "priority": "<string>",
//           "target": "<integer>"
//         }
//       ],
//       "position": "<integer>",
//       "updated_at": "<dateTime>",
//       "url": "<string>"
//     },
//     {
//       "title": "<string>",
//       "filter": {
//         "all": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ],
//         "any": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ]
//       },
//       "created_at": "<dateTime>",
//       "description": "<string>",
//       "id": "<integer>",
//       "policy_metrics": [
//         {
//           "business_hours": "<boolean>",
//           "metric": "<string>",
//           "priority": "<string>",
//           "target": "<integer>"
//         },
//         {
//           "business_hours": "<boolean>",
//           "metric": "<string>",
//           "priority": "<string>",
//           "target": "<integer>"
//         }
//       ],
//       "position": "<integer>",
//       "updated_at": "<dateTime>",
//       "url": "<string>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

NSString *title = 0;
NSString *created_at = 0;
NSString *description = 0;
NSString *id = 0;
NSString *position = 0;
NSString *updated_at = 0;
NSString *url = 0;
int j;
int count_j;
NSString *field = 0;
NSString *operator = 0;
NSString *value = 0;
NSString *business_hours = 0;
NSString *metric = 0;
NSString *priority = 0;
NSString *target = 0;

NSString *count = [jResp StringOf: @"count"];
NSString *next_page = [jResp StringOf: @"next_page"];
NSString *previous_page = [jResp StringOf: @"previous_page"];
int i = 0;
int count_i = [[jResp SizeOfArray: @"sla_policies"] intValue];
while (i < count_i) {
    jResp.I = [NSNumber numberWithInt: i];
    title = [jResp StringOf: @"sla_policies[i].title"];
    created_at = [jResp StringOf: @"sla_policies[i].created_at"];
    description = [jResp StringOf: @"sla_policies[i].description"];
    id = [jResp StringOf: @"sla_policies[i].id"];
    position = [jResp StringOf: @"sla_policies[i].position"];
    updated_at = [jResp StringOf: @"sla_policies[i].updated_at"];
    url = [jResp StringOf: @"sla_policies[i].url"];
    j = 0;
    count_j = [[jResp SizeOfArray: @"sla_policies[i].filter.all"] intValue];
    while (j < count_j) {
        jResp.J = [NSNumber numberWithInt: j];
        field = [jResp StringOf: @"sla_policies[i].filter.all[j].field"];
        operator = [jResp StringOf: @"sla_policies[i].filter.all[j].operator"];
        value = [jResp StringOf: @"sla_policies[i].filter.all[j].value"];
        j = j + 1;
    }

    j = 0;
    count_j = [[jResp SizeOfArray: @"sla_policies[i].filter.any"] intValue];
    while (j < count_j) {
        jResp.J = [NSNumber numberWithInt: j];
        field = [jResp StringOf: @"sla_policies[i].filter.any[j].field"];
        operator = [jResp StringOf: @"sla_policies[i].filter.any[j].operator"];
        value = [jResp StringOf: @"sla_policies[i].filter.any[j].value"];
        j = j + 1;
    }

    j = 0;
    count_j = [[jResp SizeOfArray: @"sla_policies[i].policy_metrics"] intValue];
    while (j < count_j) {
        jResp.J = [NSNumber numberWithInt: j];
        business_hours = [jResp StringOf: @"sla_policies[i].policy_metrics[j].business_hours"];
        metric = [jResp StringOf: @"sla_policies[i].policy_metrics[j].metric"];
        priority = [jResp StringOf: @"sla_policies[i].policy_metrics[j].priority"];
        target = [jResp StringOf: @"sla_policies[i].policy_metrics[j].target"];
        j = j + 1;
    }

    i = i + 1;
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/slas/policies

Postman Collection Item JSON

{
  "name": "List SLA Policies",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/slas/policies",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "slas",
        "policies"
      ]
    },
    "description": "#### Availability\n\n* Accounts on the Support Professional or Suite Growth plan or above\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/slas/policies",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "slas",
            "policies"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"sla_policies\": [\n    {\n      \"title\": \"<string>\",\n      \"filter\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"created_at\": \"<dateTime>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"policy_metrics\": [\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        },\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        }\n      ],\n      \"position\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"title\": \"<string>\",\n      \"filter\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"created_at\": \"<dateTime>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"policy_metrics\": [\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        },\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        }\n      ],\n      \"position\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}