Chilkat Online Tools

Objective-C / Support API / Show Suspended Ticket

Back to Collection Items

#import <CkoHttp.h>
#import <CkoStringBuilder.h>
#import <CkoJsonObject.h>
#import <NSString.h>

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;

http.BasicAuth = YES;
http.Login = @"login";
http.Password = @"password";

[http SetRequestHeader: @"Accept" value: @"application/json"];

CkoStringBuilder *sbResponseBody = [[CkoStringBuilder alloc] init];
success = [http QuickGetSb: @"https://example.zendesk.com/api/v2/suspended_tickets/:id" sbContent: sbResponseBody];
if (success == NO) {
    NSLog(@"%@",http.LastErrorText);
    return;
}

CkoJsonObject *jResp = [[CkoJsonObject alloc] init];
[jResp LoadSb: sbResponseBody];
jResp.EmitCompact = NO;

NSLog(@"%@",@"Response Body:");
NSLog(@"%@",[jResp Emit]);

int respStatusCode = [http.LastStatus intValue];
NSLog(@"%@%d",@"Response Status Code = ",respStatusCode);
if (respStatusCode >= 400) {
    NSLog(@"%@",@"Response Header:");
    NSLog(@"%@",http.LastHeader);
    NSLog(@"%@",@"Failed.");
    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "suspended_tickets": [
//     {
//       "attachments": [
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         },
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         }
//       ],
//       "author": {
//         "email": "<string>",
//         "id": "<integer>",
//         "name": "<string>"
//       },
//       "brand_id": "<integer>",
//       "cause": "<string>",
//       "cause_id": "<integer>",
//       "content": "<string>",
//       "created_at": "<dateTime>",
//       "id": "<integer>",
//       "message_id": "<string>",
//       "recipient": "<string>",
//       "subject": "<string>",
//       "ticket_id": "<integer>",
//       "updated_at": "<dateTime>",
//       "url": "<string>",
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "from": {
//             "address": "<string>",
//             "id": "<integer>",
//             "name": "<string>",
//             "title": "<string>"
//           },
//           "rel": "<string>",
//           "to": {
//             "address": "<string>",
//             "name": "<string>"
//           }
//         }
//       }
//     },
//     {
//       "attachments": [
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         },
//         {
//           "content_type": "<string>",
//           "content_url": "<string>",
//           "deleted": "<boolean>",
//           "file_name": "<string>",
//           "height": "<string>",
//           "id": "<integer>",
//           "inline": "<boolean>",
//           "malware_access_override": "<boolean>",
//           "malware_scan_result": "<string>",
//           "mapped_content_url": "<string>",
//           "size": "<integer>",
//           "url": "<string>",
//           "width": "<string>",
//           "thumbnails": [
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             },
//             {
//               "content_type": "<string>",
//               "content_url": "<string>",
//               "deleted": "<boolean>",
//               "file_name": "<string>",
//               "height": "<string>",
//               "id": "<integer>",
//               "inline": "<boolean>",
//               "malware_access_override": "<boolean>",
//               "malware_scan_result": "<string>",
//               "mapped_content_url": "<string>",
//               "size": "<integer>",
//               "url": "<string>",
//               "width": "<string>"
//             }
//           ]
//         }
//       ],
//       "author": {
//         "email": "<string>",
//         "id": "<integer>",
//         "name": "<string>"
//       },
//       "brand_id": "<integer>",
//       "cause": "<string>",
//       "cause_id": "<integer>",
//       "content": "<string>",
//       "created_at": "<dateTime>",
//       "id": "<integer>",
//       "message_id": "<string>",
//       "recipient": "<string>",
//       "subject": "<string>",
//       "ticket_id": "<integer>",
//       "updated_at": "<dateTime>",
//       "url": "<string>",
//       "via": {
//         "channel": "<string>",
//         "source": {
//           "from": {
//             "address": "<string>",
//             "id": "<integer>",
//             "name": "<string>",
//             "title": "<string>"
//           },
//           "rel": "<string>",
//           "to": {
//             "address": "<string>",
//             "name": "<string>"
//           }
//         }
//       }
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

NSString *v_Email = 0;
NSString *Id = 0;
NSString *Name = 0;
NSString *brand_id = 0;
NSString *cause = 0;
NSString *cause_id = 0;
NSString *content = 0;
NSString *created_at = 0;
NSString *id = 0;
NSString *message_id = 0;
NSString *recipient = 0;
NSString *subject = 0;
NSString *ticket_id = 0;
NSString *updated_at = 0;
NSString *url = 0;
NSString *Channel = 0;
NSString *Address = 0;
NSString *FromId = 0;
NSString *FromName = 0;
NSString *Title = 0;
NSString *Rel = 0;
NSString *ToAddress = 0;
NSString *ToName = 0;
int j;
int count_j;
NSString *content_type = 0;
NSString *content_url = 0;
NSString *deleted = 0;
NSString *file_name = 0;
NSString *height = 0;
NSString *inline = 0;
NSString *malware_access_override = 0;
NSString *malware_scan_result = 0;
NSString *mapped_content_url = 0;
NSString *size = 0;
NSString *width = 0;
int k;
int count_k;

int i = 0;
int count_i = [[jResp SizeOfArray: @"suspended_tickets"] intValue];
while (i < count_i) {
    jResp.I = [NSNumber numberWithInt: i];
    v_Email = [jResp StringOf: @"suspended_tickets[i].author.email"];
    Id = [jResp StringOf: @"suspended_tickets[i].author.id"];
    Name = [jResp StringOf: @"suspended_tickets[i].author.name"];
    brand_id = [jResp StringOf: @"suspended_tickets[i].brand_id"];
    cause = [jResp StringOf: @"suspended_tickets[i].cause"];
    cause_id = [jResp StringOf: @"suspended_tickets[i].cause_id"];
    content = [jResp StringOf: @"suspended_tickets[i].content"];
    created_at = [jResp StringOf: @"suspended_tickets[i].created_at"];
    id = [jResp StringOf: @"suspended_tickets[i].id"];
    message_id = [jResp StringOf: @"suspended_tickets[i].message_id"];
    recipient = [jResp StringOf: @"suspended_tickets[i].recipient"];
    subject = [jResp StringOf: @"suspended_tickets[i].subject"];
    ticket_id = [jResp StringOf: @"suspended_tickets[i].ticket_id"];
    updated_at = [jResp StringOf: @"suspended_tickets[i].updated_at"];
    url = [jResp StringOf: @"suspended_tickets[i].url"];
    Channel = [jResp StringOf: @"suspended_tickets[i].via.channel"];
    Address = [jResp StringOf: @"suspended_tickets[i].via.source.from.address"];
    FromId = [jResp StringOf: @"suspended_tickets[i].via.source.from.id"];
    FromName = [jResp StringOf: @"suspended_tickets[i].via.source.from.name"];
    Title = [jResp StringOf: @"suspended_tickets[i].via.source.from.title"];
    Rel = [jResp StringOf: @"suspended_tickets[i].via.source.rel"];
    ToAddress = [jResp StringOf: @"suspended_tickets[i].via.source.to.address"];
    ToName = [jResp StringOf: @"suspended_tickets[i].via.source.to.name"];
    j = 0;
    count_j = [[jResp SizeOfArray: @"suspended_tickets[i].attachments"] intValue];
    while (j < count_j) {
        jResp.J = [NSNumber numberWithInt: j];
        content_type = [jResp StringOf: @"suspended_tickets[i].attachments[j].content_type"];
        content_url = [jResp StringOf: @"suspended_tickets[i].attachments[j].content_url"];
        deleted = [jResp StringOf: @"suspended_tickets[i].attachments[j].deleted"];
        file_name = [jResp StringOf: @"suspended_tickets[i].attachments[j].file_name"];
        height = [jResp StringOf: @"suspended_tickets[i].attachments[j].height"];
        id = [jResp StringOf: @"suspended_tickets[i].attachments[j].id"];
        inline = [jResp StringOf: @"suspended_tickets[i].attachments[j].inline"];
        malware_access_override = [jResp StringOf: @"suspended_tickets[i].attachments[j].malware_access_override"];
        malware_scan_result = [jResp StringOf: @"suspended_tickets[i].attachments[j].malware_scan_result"];
        mapped_content_url = [jResp StringOf: @"suspended_tickets[i].attachments[j].mapped_content_url"];
        size = [jResp StringOf: @"suspended_tickets[i].attachments[j].size"];
        url = [jResp StringOf: @"suspended_tickets[i].attachments[j].url"];
        width = [jResp StringOf: @"suspended_tickets[i].attachments[j].width"];
        k = 0;
        count_k = [[jResp SizeOfArray: @"suspended_tickets[i].attachments[j].thumbnails"] intValue];
        while (k < count_k) {
            jResp.K = [NSNumber numberWithInt: k];
            content_type = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].content_type"];
            content_url = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].content_url"];
            deleted = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].deleted"];
            file_name = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].file_name"];
            height = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].height"];
            id = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].id"];
            inline = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].inline"];
            malware_access_override = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].malware_access_override"];
            malware_scan_result = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].malware_scan_result"];
            mapped_content_url = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].mapped_content_url"];
            size = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].size"];
            url = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].url"];
            width = [jResp StringOf: @"suspended_tickets[i].attachments[j].thumbnails[k].width"];
            k = k + 1;
        }

        j = j + 1;
    }

    i = i + 1;
}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/:id

Postman Collection Item JSON

{
  "name": "Show Suspended Ticket",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/suspended_tickets/:id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "suspended_tickets",
        ":id"
      ],
      "variable": [
        {
          "key": "id",
          "value": "<number>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* Unrestricted agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/suspended_tickets/:id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "suspended_tickets",
            ":id"
          ],
          "variable": [
            {
              "key": "id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"suspended_tickets\": [\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"author\": {\n        \"email\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"brand_id\": \"<integer>\",\n      \"cause\": \"<string>\",\n      \"cause_id\": \"<integer>\",\n      \"content\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"message_id\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"subject\": \"<string>\",\n      \"ticket_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"from\": {\n            \"address\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"name\": \"<string>\",\n            \"title\": \"<string>\"\n          },\n          \"rel\": \"<string>\",\n          \"to\": {\n            \"address\": \"<string>\",\n            \"name\": \"<string>\"\n          }\n        }\n      }\n    },\n    {\n      \"attachments\": [\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        },\n        {\n          \"content_type\": \"<string>\",\n          \"content_url\": \"<string>\",\n          \"deleted\": \"<boolean>\",\n          \"file_name\": \"<string>\",\n          \"height\": \"<string>\",\n          \"id\": \"<integer>\",\n          \"inline\": \"<boolean>\",\n          \"malware_access_override\": \"<boolean>\",\n          \"malware_scan_result\": \"<string>\",\n          \"mapped_content_url\": \"<string>\",\n          \"size\": \"<integer>\",\n          \"url\": \"<string>\",\n          \"width\": \"<string>\",\n          \"thumbnails\": [\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            },\n            {\n              \"content_type\": \"<string>\",\n              \"content_url\": \"<string>\",\n              \"deleted\": \"<boolean>\",\n              \"file_name\": \"<string>\",\n              \"height\": \"<string>\",\n              \"id\": \"<integer>\",\n              \"inline\": \"<boolean>\",\n              \"malware_access_override\": \"<boolean>\",\n              \"malware_scan_result\": \"<string>\",\n              \"mapped_content_url\": \"<string>\",\n              \"size\": \"<integer>\",\n              \"url\": \"<string>\",\n              \"width\": \"<string>\"\n            }\n          ]\n        }\n      ],\n      \"author\": {\n        \"email\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"brand_id\": \"<integer>\",\n      \"cause\": \"<string>\",\n      \"cause_id\": \"<integer>\",\n      \"content\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<integer>\",\n      \"message_id\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"subject\": \"<string>\",\n      \"ticket_id\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"from\": {\n            \"address\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"name\": \"<string>\",\n            \"title\": \"<string>\"\n          },\n          \"rel\": \"<string>\",\n          \"to\": {\n            \"address\": \"<string>\",\n            \"name\": \"<string>\"\n          }\n        }\n      }\n    }\n  ]\n}"
    }
  ]
}