Chilkat Online Tools

Objective-C / Support API / List deleted tickets

Back to Collection Items

#import <CkoHttp.h>
#import <CkoJsonObject.h>
#import <CkoHttpResponse.h>
#import <CkoStringBuilder.h>
#import <NSString.h>

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;

http.BasicAuth = YES;
http.Login = @"login";
http.Password = @"password";

CkoJsonObject *queryParams = [[CkoJsonObject alloc] init];
[queryParams UpdateString: @"sort_by" value: @"id"];
[queryParams UpdateString: @"sort_order" value: @"asc"];

[http SetRequestHeader: @"Accept" value: @"application/json"];

CkoHttpResponse *resp = [http QuickRequestParams: @"GET" url: @"https://example.zendesk.com/api/v2/deleted_tickets" json: queryParams];
if (http.LastMethodSuccess == NO) {
    NSLog(@"%@",http.LastErrorText);
    return;
}

CkoStringBuilder *sbResponseBody = [[CkoStringBuilder alloc] init];
[resp GetBodySb: sbResponseBody];

CkoJsonObject *jResp = [[CkoJsonObject alloc] init];
[jResp LoadSb: sbResponseBody];
jResp.EmitCompact = NO;

NSLog(@"%@",@"Response Body:");
NSLog(@"%@",[jResp Emit]);

int respStatusCode = [resp.StatusCode intValue];
NSLog(@"%@%d",@"Response Status Code = ",respStatusCode);
if (respStatusCode >= 400) {
    NSLog(@"%@",@"Response Header:");
    NSLog(@"%@",resp.Header);
    NSLog(@"%@",@"Failed.");

    return;
}

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "deleted_tickets": [
//     {
//       "actor": {
//         "id": "<integer>",
//         "name": "<string>"
//       },
//       "deleted_at": "<string>",
//       "id": "<integer>",
//       "previous_state": "<string>",
//       "subject": "<string>"
//     },
//     {
//       "actor": {
//         "id": "<integer>",
//         "name": "<string>"
//       },
//       "deleted_at": "<string>",
//       "id": "<integer>",
//       "previous_state": "<string>",
//       "subject": "<string>"
//     }
//   ],
//   "count": "<integer>",
//   "next_page": "<string>",
//   "previous_page": "<string>"
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

NSString *Id = 0;
NSString *Name = 0;
NSString *deleted_at = 0;
NSString *id = 0;
NSString *previous_state = 0;
NSString *subject = 0;

NSString *count = [jResp StringOf: @"count"];
NSString *next_page = [jResp StringOf: @"next_page"];
NSString *previous_page = [jResp StringOf: @"previous_page"];
int i = 0;
int count_i = [[jResp SizeOfArray: @"deleted_tickets"] intValue];
while (i < count_i) {
    jResp.I = [NSNumber numberWithInt: i];
    Id = [jResp StringOf: @"deleted_tickets[i].actor.id"];
    Name = [jResp StringOf: @"deleted_tickets[i].actor.name"];
    deleted_at = [jResp StringOf: @"deleted_tickets[i].deleted_at"];
    id = [jResp StringOf: @"deleted_tickets[i].id"];
    previous_state = [jResp StringOf: @"deleted_tickets[i].previous_state"];
    subject = [jResp StringOf: @"deleted_tickets[i].subject"];
    i = i + 1;
}

Curl Command

curl  -u login:password -G -d "sort_by=id"
	-d "sort_order=asc"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/deleted_tickets

Postman Collection Item JSON

{
  "name": "List deleted tickets",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/deleted_tickets?sort_by=id&sort_order=asc",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "deleted_tickets"
      ],
      "query": [
        {
          "key": "sort_by",
          "value": "id",
          "description": "Sort by"
        },
        {
          "key": "sort_order",
          "value": "asc",
          "description": "Sort order. Defaults to \"asc\""
        }
      ]
    },
    "description": "Returns a maximum of 100 deleted tickets per page. See [Pagination](/api-reference/introduction/pagination/).\n\nThe results includes all deleted (and not yet archived) tickets that\nhave not yet been [scrubbed](https://support.zendesk.com/hc/en-us/articles/4408845703194#topic_fv5_w51_sdb) in the past 30 days. Archived tickets are\nnot included in the results. See [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756)\nin the Support Help Center.\n\nThe tickets are ordered chronologically by created date, from oldest to newest.\nThe first ticket listed may not be the oldest ticket in your\naccount due to [ticket archiving](https://support.zendesk.com/hc/en-us/articles/203657756).\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Agents\n\n#### Rate Limit\n\nYou can make 10 requests every 1 minute using this endpoint.\nWhen making requests beyond page 100, you can make 5 requests every 1 minute.\nThe rate limiting mechanism behaves as described in\n[Monitoring your request activity](/api-reference/ticketing/account-configuration/usage_limits/#monitoring-your-request-activity) in the API introduction."
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/deleted_tickets?sort_by=id&sort_order=asc",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "deleted_tickets"
          ],
          "query": [
            {
              "key": "sort_by",
              "value": "id",
              "description": "Sort by"
            },
            {
              "key": "sort_order",
              "value": "asc",
              "description": "Sort order. Defaults to \"asc\""
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"deleted_tickets\": [\n    {\n      \"actor\": {\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"deleted_at\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"previous_state\": \"<string>\",\n      \"subject\": \"<string>\"\n    },\n    {\n      \"actor\": {\n        \"id\": \"<integer>\",\n        \"name\": \"<string>\"\n      },\n      \"deleted_at\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"previous_state\": \"<string>\",\n      \"subject\": \"<string>\"\n    }\n  ],\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}