Chilkat Online Tools

Objective-C / Plivo REST API / Warm transfer a caller

Back to Collection Items

#import <CkoHttp.h>
#import <CkoJsonObject.h>
#import <CkoHttpResponse.h>

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

CkoHttp *http = [[CkoHttp alloc] init];
BOOL success;

http.BasicAuth = YES;
http.Login = @"{{auth_id}}";
http.Password = @"password";

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "action": "warm_transfer",
//   "to": "+14152225555",
//   "role": "agent",
//   "trigger_source": "+14152223333"
// }

CkoJsonObject *json = [[CkoJsonObject alloc] init];
[json UpdateString: @"action" value: @"warm_transfer"];
[json UpdateString: @"to" value: @"+14152225555"];
[json UpdateString: @"role" value: @"agent"];
[json UpdateString: @"trigger_source" value: @"+14152223333"];

CkoHttpResponse *resp = [http PostJson3: @"https://phlorunner.plivo.com/v1/phlo/{phlo_id}/multi_party_call/{node_id}" contentType: @"application/json" json: json];
if (http.LastMethodSuccess == NO) {
    NSLog(@"%@",http.LastErrorText);
    return;
}

NSLog(@"%d",[resp.StatusCode intValue]);
NSLog(@"%@",resp.BodyStr);

Curl Command

curl -X POST
	-u '{{auth_id}}:password'
	-d '{
    "action": "warm_transfer",
    "to": "+14152225555",
    "role": "agent",
    "trigger_source": "+14152223333"
}'
https://phlorunner.plivo.com/v1/phlo/{phlo_id}/multi_party_call/{node_id}

Postman Collection Item JSON

{
  "name": "Warm transfer a caller",
  "request": {
    "method": "POST",
    "header": [
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"action\": \"warm_transfer\",\n    \"to\": \"+14152225555\",\n    \"role\": \"agent\",\n    \"trigger_source\": \"+14152223333\"\n}",
      "options": {
        "raw": {
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "https://phlorunner.plivo.com/v1/phlo/{phlo_id}/multi_party_call/{node_id}",
      "protocol": "https",
      "host": [
        "phlorunner",
        "plivo",
        "com"
      ],
      "path": [
        "v1",
        "phlo",
        "{phlo_id}",
        "multi_party_call",
        "{node_id}"
      ]
    },
    "description": "A User (U1) can transfer the call with a member (U2) of the Multi-Party Call to another user (U3). On warm transfer, the user who initiates the transfer (U1) and the user to whom the call is transferred to (U3) can speak privately before U2 is added to the call.\n\nBelow is the list of arguments that can be passed in this API request, more information can be found [here](https://www.plivo.com/docs/phlo/api/phlo/multi-party-call/update-a-multi-party-call#add-user-to-call)\n\n| Arguments   | Description | Required/Conditional/Optional     |\n| :---        |    :----:   |          ---: |\n| action      | Set this parameter \"warm_transfer\".| Required  |\n| to   | Phone number or SIP endpoint address of the user to add to the Multi-party Call| Required      |\n| role   | Role of the user added to the Multi-Party Call. Allowed values are 'customer' and 'agent'. Defaults to agent. | Required |\n| trigger_source   | Phone number or SIP endpoint address of the user (agent) initiating the trigger      | Required      |"
  },
  "response": [
    {
      "name": "Warm transfer a caller",
      "originalRequest": {
        "method": "POST",
        "header": [
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"action\": \"warm_transfer\",\n    \"to\": \"+14152225555\", // Phone number or SIP endpoint address of the user to which the call has to be transferred\n    \"role\": \"agent\", // Role of the user added to the Multi-Party Call. Allowed values are 'customer' and 'agent'. Defaults to agent.\n    \"trigger_source\": \"+14152223333\" // Phone number or SIP endpoint address of the user initiating the transfer.\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "https://phlorunner.plivo.com/v1/phlo/{phlo_id}/multi_party_call/{node_id}",
          "protocol": "https",
          "host": [
            "phlorunner",
            "plivo",
            "com"
          ],
          "path": [
            "v1",
            "phlo",
            "{phlo_id}",
            "multi_party_call",
            "{node_id}"
          ]
        }
      },
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
      ],
      "cookie": [
      ],
      "body": "{\n    \"api_id\": \"faad0293-f5f0-487e-8ff7-b45ba6c45b25\",\n    \"error\": \"\"\n}"
    }
  ]
}