Node.js / Support API / Search Users
Back to Collection Items
var os = require('os');
if (os.platform() == 'win32') {
if (os.arch() == 'ia32') {
var chilkat = require('@chilkat/ck-node21-win-ia32');
} else {
var chilkat = require('@chilkat/ck-node21-win64');
}
} else if (os.platform() == 'linux') {
if (os.arch() == 'arm') {
var chilkat = require('@chilkat/ck-node21-arm');
} else if (os.arch() == 'x86') {
var chilkat = require('@chilkat/ck-node21-linux32');
} else {
var chilkat = require('@chilkat/ck-node21-linux64');
}
} else if (os.platform() == 'darwin') {
if (os.arch() == 'arm64') {
var chilkat = require('@chilkat/ck-node21-mac-m1');
} else {
var chilkat = require('@chilkat/ck-node21-macosx');
}
}
function chilkatExample() {
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
var http = new chilkat.Http();
var success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
var queryParams = new chilkat.JsonObject();
queryParams.UpdateString("query","<string>");
queryParams.UpdateString("external_id","<string>");
http.SetRequestHeader("Accept","application/json");
// resp: HttpResponse
var resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/users/search",queryParams);
if (http.LastMethodSuccess == false) {
console.log(http.LastErrorText);
return;
}
var sbResponseBody = new chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);
var jResp = new chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
console.log("Response Body:");
console.log(jResp.Emit());
var respStatusCode = resp.StatusCode;
console.log("Response Status Code = " + respStatusCode);
if (respStatusCode >= 400) {
console.log("Response Header:");
console.log(resp.Header);
console.log("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "users": [
// {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "in1f": false,
// "cillumb5": true
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "nisi_e": "commodo exercitation consequat"
// },
// "verified": "<boolean>"
// },
// {
// "name": "<string>",
// "active": "<boolean>",
// "alias": "<string>",
// "chat_only": "<boolean>",
// "created_at": "<string>",
// "custom_role_id": "<integer>",
// "default_group_id": "<integer>",
// "details": "<string>",
// "email": "<string>",
// "external_id": "<string>",
// "iana_time_zone": "<string>",
// "id": "<integer>",
// "last_login_at": "<string>",
// "locale": "<string>",
// "locale_id": "<integer>",
// "moderator": "<boolean>",
// "notes": "<string>",
// "only_private_comments": "<boolean>",
// "organization_id": "<integer>",
// "phone": "<string>",
// "photo": {
// "ut69": true,
// "magna_4": -92520384
// },
// "remote_photo_url": "<string>",
// "report_csv": "<boolean>",
// "restricted_agent": "<boolean>",
// "role": "<string>",
// "role_type": "<integer>",
// "shared": "<boolean>",
// "shared_agent": "<boolean>",
// "shared_phone_number": "<boolean>",
// "signature": "<string>",
// "suspended": "<boolean>",
// "tags": "<array>",
// "ticket_restriction": "<string>",
// "time_zone": "<string>",
// "two_factor_auth_enabled": "<boolean>",
// "updated_at": "<string>",
// "url": "<string>",
// "user_fields": {
// "Loremcc": 52379422,
// "dolore7": true,
// "pariaturf": "magna consectet"
// },
// "verified": "<boolean>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var name;
var active;
var alias;
var chat_only;
var created_at;
var custom_role_id;
var default_group_id;
var details;
var email;
var external_id;
var iana_time_zone;
var id;
var last_login_at;
var locale;
var locale_id;
var moderator;
var notes;
var only_private_comments;
var organization_id;
var phone;
var In1f;
var Cillumb5;
var remote_photo_url;
var report_csv;
var restricted_agent;
var role;
var role_type;
var v_shared;
var shared_agent;
var shared_phone_number;
var signature;
var suspended;
var tags;
var ticket_restriction;
var time_zone;
var two_factor_auth_enabled;
var updated_at;
var url;
var Nisi_e;
var verified;
var Ut69;
var Magna_4;
var Loremcc;
var Dolore7;
var Pariaturf;
var i = 0;
var count_i = jResp.SizeOfArray("users");
while (i < count_i) {
jResp.I = i;
name = jResp.StringOf("users[i].name");
active = jResp.StringOf("users[i].active");
alias = jResp.StringOf("users[i].alias");
chat_only = jResp.StringOf("users[i].chat_only");
created_at = jResp.StringOf("users[i].created_at");
custom_role_id = jResp.StringOf("users[i].custom_role_id");
default_group_id = jResp.StringOf("users[i].default_group_id");
details = jResp.StringOf("users[i].details");
email = jResp.StringOf("users[i].email");
external_id = jResp.StringOf("users[i].external_id");
iana_time_zone = jResp.StringOf("users[i].iana_time_zone");
id = jResp.StringOf("users[i].id");
last_login_at = jResp.StringOf("users[i].last_login_at");
locale = jResp.StringOf("users[i].locale");
locale_id = jResp.StringOf("users[i].locale_id");
moderator = jResp.StringOf("users[i].moderator");
notes = jResp.StringOf("users[i].notes");
only_private_comments = jResp.StringOf("users[i].only_private_comments");
organization_id = jResp.StringOf("users[i].organization_id");
phone = jResp.StringOf("users[i].phone");
In1f = jResp.BoolOf("users[i].photo.in1f");
Cillumb5 = jResp.BoolOf("users[i].photo.cillumb5");
remote_photo_url = jResp.StringOf("users[i].remote_photo_url");
report_csv = jResp.StringOf("users[i].report_csv");
restricted_agent = jResp.StringOf("users[i].restricted_agent");
role = jResp.StringOf("users[i].role");
role_type = jResp.StringOf("users[i].role_type");
v_shared = jResp.StringOf("users[i].shared");
shared_agent = jResp.StringOf("users[i].shared_agent");
shared_phone_number = jResp.StringOf("users[i].shared_phone_number");
signature = jResp.StringOf("users[i].signature");
suspended = jResp.StringOf("users[i].suspended");
tags = jResp.StringOf("users[i].tags");
ticket_restriction = jResp.StringOf("users[i].ticket_restriction");
time_zone = jResp.StringOf("users[i].time_zone");
two_factor_auth_enabled = jResp.StringOf("users[i].two_factor_auth_enabled");
updated_at = jResp.StringOf("users[i].updated_at");
url = jResp.StringOf("users[i].url");
Nisi_e = jResp.StringOf("users[i].user_fields.nisi_e");
verified = jResp.StringOf("users[i].verified");
Ut69 = jResp.BoolOf("users[i].photo.ut69");
Magna_4 = jResp.IntOf("users[i].photo.magna_4");
Loremcc = jResp.IntOf("users[i].user_fields.Loremcc");
Dolore7 = jResp.BoolOf("users[i].user_fields.dolore7");
Pariaturf = jResp.StringOf("users[i].user_fields.pariaturf");
i = i+1;
}
}
chilkatExample();
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "external_id=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/users/search
Postman Collection Item JSON
{
"name": "Search Users",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/users/search?query=<string>&external_id=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "The `query` parameter supports the Zendesk search syntax for more advanced\nuser searches. It can specify a partial or full value of any\nuser property, including name, email address, notes, or phone. Example:\n`query=\"jdoe\"`.\nSee the [Search API](/api-reference/ticketing/ticket-management/search/).\n"
},
{
"key": "external_id",
"value": "<string>",
"description": "The `external_id` parameter does not support the search syntax. It only accepts ids.\n"
}
]
},
"description": "Returns an array of users who meet the search criteria.\n\n#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/users/search?query=<string>&external_id=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "The `query` parameter supports the Zendesk search syntax for more advanced\nuser searches. It can specify a partial or full value of any\nuser property, including name, email address, notes, or phone. Example:\n`query=\"jdoe\"`.\nSee the [Search API](/api-reference/ticketing/ticket-management/search/).\n"
},
{
"key": "external_id",
"value": "<string>",
"description": "The `external_id` parameter does not support the search syntax. It only accepts ids.\n"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"in1f\": false,\n \"cillumb5\": true\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"nisi_e\": \"commodo exercitation consequat\"\n },\n \"verified\": \"<boolean>\"\n },\n {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"alias\": \"<string>\",\n \"chat_only\": \"<boolean>\",\n \"created_at\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"default_group_id\": \"<integer>\",\n \"details\": \"<string>\",\n \"email\": \"<string>\",\n \"external_id\": \"<string>\",\n \"iana_time_zone\": \"<string>\",\n \"id\": \"<integer>\",\n \"last_login_at\": \"<string>\",\n \"locale\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"moderator\": \"<boolean>\",\n \"notes\": \"<string>\",\n \"only_private_comments\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"phone\": \"<string>\",\n \"photo\": {\n \"ut69\": true,\n \"magna_4\": -92520384\n },\n \"remote_photo_url\": \"<string>\",\n \"report_csv\": \"<boolean>\",\n \"restricted_agent\": \"<boolean>\",\n \"role\": \"<string>\",\n \"role_type\": \"<integer>\",\n \"shared\": \"<boolean>\",\n \"shared_agent\": \"<boolean>\",\n \"shared_phone_number\": \"<boolean>\",\n \"signature\": \"<string>\",\n \"suspended\": \"<boolean>\",\n \"tags\": \"<array>\",\n \"ticket_restriction\": \"<string>\",\n \"time_zone\": \"<string>\",\n \"two_factor_auth_enabled\": \"<boolean>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\",\n \"user_fields\": {\n \"Loremcc\": 52379422,\n \"dolore7\": true,\n \"pariaturf\": \"magna consectet\"\n },\n \"verified\": \"<boolean>\"\n }\n ]\n}"
}
]
}