Node.js / Support API / List Search Results
Back to Collection Items
var os = require('os');
if (os.platform() == 'win32') {
if (os.arch() == 'ia32') {
var chilkat = require('@chilkat/ck-node21-win-ia32');
} else {
var chilkat = require('@chilkat/ck-node21-win64');
}
} else if (os.platform() == 'linux') {
if (os.arch() == 'arm') {
var chilkat = require('@chilkat/ck-node21-arm');
} else if (os.arch() == 'x86') {
var chilkat = require('@chilkat/ck-node21-linux32');
} else {
var chilkat = require('@chilkat/ck-node21-linux64');
}
} else if (os.platform() == 'darwin') {
if (os.arch() == 'arm64') {
var chilkat = require('@chilkat/ck-node21-mac-m1');
} else {
var chilkat = require('@chilkat/ck-node21-macosx');
}
}
function chilkatExample() {
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
var http = new chilkat.Http();
var success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
var queryParams = new chilkat.JsonObject();
queryParams.UpdateString("query","<string>");
queryParams.UpdateString("sort_by","<string>");
queryParams.UpdateString("sort_order","<string>");
http.SetRequestHeader("Accept","application/json");
// resp: HttpResponse
var resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/search",queryParams);
if (http.LastMethodSuccess == false) {
console.log(http.LastErrorText);
return;
}
var sbResponseBody = new chilkat.StringBuilder();
resp.GetBodySb(sbResponseBody);
var jResp = new chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
console.log("Response Body:");
console.log(jResp.Emit());
var respStatusCode = resp.StatusCode;
console.log("Response Status Code = " + respStatusCode);
if (respStatusCode >= 400) {
console.log("Response Header:");
console.log(resp.Header);
console.log("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "facets": "<string>",
// "next_page": "<string>",
// "previous_page": "<string>",
// "results": [
// {
// "created_at": "<string>",
// "default": "<boolean>",
// "deleted": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "result_type": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// },
// {
// "created_at": "<string>",
// "default": "<boolean>",
// "deleted": "<boolean>",
// "description": "<string>",
// "id": "<integer>",
// "name": "<string>",
// "result_type": "<string>",
// "updated_at": "<string>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var created_at;
var default;
var deleted;
var description;
var id;
var name;
var result_type;
var updated_at;
var url;
var count = jResp.StringOf("count");
var facets = jResp.StringOf("facets");
var next_page = jResp.StringOf("next_page");
var previous_page = jResp.StringOf("previous_page");
var i = 0;
var count_i = jResp.SizeOfArray("results");
while (i < count_i) {
jResp.I = i;
created_at = jResp.StringOf("results[i].created_at");
default = jResp.StringOf("results[i].default");
deleted = jResp.StringOf("results[i].deleted");
description = jResp.StringOf("results[i].description");
id = jResp.StringOf("results[i].id");
name = jResp.StringOf("results[i].name");
result_type = jResp.StringOf("results[i].result_type");
updated_at = jResp.StringOf("results[i].updated_at");
url = jResp.StringOf("results[i].url");
i = i+1;
}
}
chilkatExample();
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "sort_by=%3Cstring%3E"
-d "sort_order=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/search
Postman Collection Item JSON
{
"name": "List Search Results",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
},
"description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name | Type | Comment\n| --------------------- | ---------------------| --------------------\n| error | string | The type of error. Examples: \"unavailable\", \"invalid\"\n| description | string |\n\n##### Example Error\n```js\n{\n \"error\": \"unavailable\",\n \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"facets\": \"<string>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"results\": [\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
