Node.js / Support API / List OLA Policies
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var os = require('os');
if (os.platform() == 'win32') {
if (os.arch() == 'ia32') {
var chilkat = require('@chilkat/ck-node21-win-ia32');
} else {
var chilkat = require('@chilkat/ck-node21-win64');
}
} else if (os.platform() == 'linux') {
if (os.arch() == 'arm') {
var chilkat = require('@chilkat/ck-node21-arm');
} else if (os.arch() == 'x86') {
var chilkat = require('@chilkat/ck-node21-linux32');
} else {
var chilkat = require('@chilkat/ck-node21-linux64');
}
} else if (os.platform() == 'darwin') {
if (os.arch() == 'arm64') {
var chilkat = require('@chilkat/ck-node21-mac-m1');
} else {
var chilkat = require('@chilkat/ck-node21-macosx');
}
}
function chilkatExample() {
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
var http = new chilkat.Http();
var success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
http.SetRequestHeader("Accept","application/json");
var sbResponseBody = new chilkat.StringBuilder();
success = http.QuickGetSb("https://example.zendesk.com/api/v2/olas/policies",sbResponseBody);
if (success == false) {
console.log(http.LastErrorText);
return;
}
var jResp = new chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
console.log("Response Body:");
console.log(jResp.Emit());
var respStatusCode = http.LastStatus;
console.log("Response Status Code = " + respStatusCode);
if (respStatusCode >= 400) {
console.log("Response Header:");
console.log(http.LastHeader);
console.log("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "count": "<integer>",
// "next_page": "<string>",
// "ola_policies": [
// {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// },
// {
// "title": "<string>",
// "filter": {
// "all": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ],
// "any": [
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// },
// {
// "field": "<string>",
// "operator": "<string>",
// "value": "<string>"
// }
// ]
// },
// "created_at": "<dateTime>",
// "description": "<string>",
// "id": "<integer>",
// "policy_metrics": [
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// },
// {
// "business_hours": "<boolean>",
// "metric": "<string>",
// "priority": "<string>",
// "target": "<integer>"
// }
// ],
// "position": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// ],
// "previous_page": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var title;
var created_at;
var description;
var id;
var position;
var updated_at;
var url;
var j;
var count_j;
var field;
var operator;
var value;
var business_hours;
var metric;
var priority;
var target;
var count = jResp.StringOf("count");
var next_page = jResp.StringOf("next_page");
var previous_page = jResp.StringOf("previous_page");
var i = 0;
var count_i = jResp.SizeOfArray("ola_policies");
while (i < count_i) {
jResp.I = i;
title = jResp.StringOf("ola_policies[i].title");
created_at = jResp.StringOf("ola_policies[i].created_at");
description = jResp.StringOf("ola_policies[i].description");
id = jResp.StringOf("ola_policies[i].id");
position = jResp.StringOf("ola_policies[i].position");
updated_at = jResp.StringOf("ola_policies[i].updated_at");
url = jResp.StringOf("ola_policies[i].url");
j = 0;
count_j = jResp.SizeOfArray("ola_policies[i].filter.all");
while (j < count_j) {
jResp.J = j;
field = jResp.StringOf("ola_policies[i].filter.all[j].field");
operator = jResp.StringOf("ola_policies[i].filter.all[j].operator");
value = jResp.StringOf("ola_policies[i].filter.all[j].value");
j = j+1;
}
j = 0;
count_j = jResp.SizeOfArray("ola_policies[i].filter.any");
while (j < count_j) {
jResp.J = j;
field = jResp.StringOf("ola_policies[i].filter.any[j].field");
operator = jResp.StringOf("ola_policies[i].filter.any[j].operator");
value = jResp.StringOf("ola_policies[i].filter.any[j].value");
j = j+1;
}
j = 0;
count_j = jResp.SizeOfArray("ola_policies[i].policy_metrics");
while (j < count_j) {
jResp.J = j;
business_hours = jResp.StringOf("ola_policies[i].policy_metrics[j].business_hours");
metric = jResp.StringOf("ola_policies[i].policy_metrics[j].metric");
priority = jResp.StringOf("ola_policies[i].policy_metrics[j].priority");
target = jResp.StringOf("ola_policies[i].policy_metrics[j].target");
j = j+1;
}
i = i+1;
}
}
chilkatExample();
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/olas/policies
Postman Collection Item JSON
{
"name": "List OLA Policies",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/olas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"olas",
"policies"
]
},
"description": "#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/olas/policies",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"olas",
"policies"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"ola_policies\": [\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"title\": \"<string>\",\n \"filter\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"policy_metrics\": [\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n },\n {\n \"business_hours\": \"<boolean>\",\n \"metric\": \"<string>\",\n \"priority\": \"<string>\",\n \"target\": \"<integer>\"\n }\n ],\n \"position\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ],\n \"previous_page\": \"<string>\"\n}"
}
]
}