Mono / Support API / Getting Comments
Back to Collection Items
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Chilkat.Http http = new Chilkat.Http();
bool success;
http.BasicAuth = true;
http.Login = "login";
http.Password = "password";
http.SetRequestHeader("Accept","application/json");
Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
success = http.QuickGetSb("https://example.zendesk.com/api/v2/requests/:request_id/comments/:ticket_comment_id",sbResponseBody);
if (success == false) {
Debug.WriteLine(http.LastErrorText);
return;
}
Chilkat.JsonObject jResp = new Chilkat.JsonObject();
jResp.LoadSb(sbResponseBody);
jResp.EmitCompact = false;
Debug.WriteLine("Response Body:");
Debug.WriteLine(jResp.Emit());
int respStatusCode = http.LastStatus;
Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
if (respStatusCode >= 400) {
Debug.WriteLine("Response Header:");
Debug.WriteLine(http.LastHeader);
Debug.WriteLine("Failed.");
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "comment": {
// "attachments": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>",
// "thumbnails": [
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// },
// {
// "content_type": "<string>",
// "content_url": "<string>",
// "deleted": "<boolean>",
// "file_name": "<string>",
// "height": "<string>",
// "id": "<integer>",
// "inline": "<boolean>",
// "malware_access_override": "<boolean>",
// "malware_scan_result": "<string>",
// "mapped_content_url": "<string>",
// "size": "<integer>",
// "url": "<string>",
// "width": "<string>"
// }
// ]
// }
// ],
// "audit_id": "<integer>",
// "author_id": "<integer>",
// "body": "<string>",
// "created_at": "<dateTime>",
// "html_body": "<string>",
// "id": "<integer>",
// "metadata": {
// "aliquipf9_": 29396975.17451787
// },
// "plain_body": "<string>",
// "public": "<boolean>",
// "type": "<string>",
// "uploads": [
// "<string>",
// "<string>"
// ],
// "via": {
// "channel": "<string>",
// "source": {
// "mollit8": -84219258
// }
// }
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
string content_type;
string content_url;
string deleted;
string file_name;
string height;
string id;
string inline;
string malware_access_override;
string malware_scan_result;
string mapped_content_url;
string size;
string url;
string width;
int j;
int count_j;
string strVal;
string Audit_id = jResp.StringOf("comment.audit_id");
string Author_id = jResp.StringOf("comment.author_id");
string Body = jResp.StringOf("comment.body");
string Created_at = jResp.StringOf("comment.created_at");
string Html_body = jResp.StringOf("comment.html_body");
string Id = jResp.StringOf("comment.id");
string Aliquipf9_ = jResp.StringOf("comment.metadata.aliquipf9_");
string Plain_body = jResp.StringOf("comment.plain_body");
string v_Public = jResp.StringOf("comment.public");
string v_Type = jResp.StringOf("comment.type");
string Channel = jResp.StringOf("comment.via.channel");
int Mollit8 = jResp.IntOf("comment.via.source.mollit8");
int i = 0;
int count_i = jResp.SizeOfArray("comment.attachments");
while (i < count_i) {
jResp.I = i;
content_type = jResp.StringOf("comment.attachments[i].content_type");
content_url = jResp.StringOf("comment.attachments[i].content_url");
deleted = jResp.StringOf("comment.attachments[i].deleted");
file_name = jResp.StringOf("comment.attachments[i].file_name");
height = jResp.StringOf("comment.attachments[i].height");
id = jResp.StringOf("comment.attachments[i].id");
inline = jResp.StringOf("comment.attachments[i].inline");
malware_access_override = jResp.StringOf("comment.attachments[i].malware_access_override");
malware_scan_result = jResp.StringOf("comment.attachments[i].malware_scan_result");
mapped_content_url = jResp.StringOf("comment.attachments[i].mapped_content_url");
size = jResp.StringOf("comment.attachments[i].size");
url = jResp.StringOf("comment.attachments[i].url");
width = jResp.StringOf("comment.attachments[i].width");
j = 0;
count_j = jResp.SizeOfArray("comment.attachments[i].thumbnails");
while (j < count_j) {
jResp.J = j;
content_type = jResp.StringOf("comment.attachments[i].thumbnails[j].content_type");
content_url = jResp.StringOf("comment.attachments[i].thumbnails[j].content_url");
deleted = jResp.StringOf("comment.attachments[i].thumbnails[j].deleted");
file_name = jResp.StringOf("comment.attachments[i].thumbnails[j].file_name");
height = jResp.StringOf("comment.attachments[i].thumbnails[j].height");
id = jResp.StringOf("comment.attachments[i].thumbnails[j].id");
inline = jResp.StringOf("comment.attachments[i].thumbnails[j].inline");
malware_access_override = jResp.StringOf("comment.attachments[i].thumbnails[j].malware_access_override");
malware_scan_result = jResp.StringOf("comment.attachments[i].thumbnails[j].malware_scan_result");
mapped_content_url = jResp.StringOf("comment.attachments[i].thumbnails[j].mapped_content_url");
size = jResp.StringOf("comment.attachments[i].thumbnails[j].size");
url = jResp.StringOf("comment.attachments[i].thumbnails[j].url");
width = jResp.StringOf("comment.attachments[i].thumbnails[j].width");
j = j + 1;
}
i = i + 1;
}
i = 0;
count_i = jResp.SizeOfArray("comment.uploads");
while (i < count_i) {
jResp.I = i;
strVal = jResp.StringOf("comment.uploads[i]");
i = i + 1;
}
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/:request_id/comments/:ticket_comment_id
Postman Collection Item JSON
{
"name": "Getting Comments",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/:request_id/comments/:ticket_comment_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
":request_id",
"comments",
":ticket_comment_id"
],
"variable": [
{
"key": "request_id",
"value": "<integer>"
},
{
"key": "ticket_comment_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/:request_id/comments/:ticket_comment_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
":request_id",
"comments",
":ticket_comment_id"
],
"variable": [
{
"key": "request_id"
},
{
"key": "ticket_comment_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aliquipf9_\": 29396975.17451787\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"mollit8\": -84219258\n }\n }\n }\n}"
}
]
}