Chilkat Online Tools

lianja / Support API / Update Many Triggers

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// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

loHttp = createobject("CkHttp")

loHttp.BasicAuth = .T.
loHttp.Login = "login"
loHttp.Password = "password"

// Use this online tool to generate code from sample JSON: Generate Code to Create JSON

// The following JSON is sent in the request body.

// {
//   "triggers": [
//     {
//       "id": "<integer>",
//       "active": "<boolean>",
//       "category_id": "<string>",
//       "position": "<integer>"
//     },
//     {
//       "id": "<integer>",
//       "active": "<boolean>",
//       "category_id": "<string>",
//       "position": "<integer>"
//     }
//   ]
// }

loJson = createobject("CkJsonObject")
loJson.UpdateString("triggers[0].id","<integer>")
loJson.UpdateString("triggers[0].active","<boolean>")
loJson.UpdateString("triggers[0].category_id","<string>")
loJson.UpdateString("triggers[0].position","<integer>")
loJson.UpdateString("triggers[1].id","<integer>")
loJson.UpdateString("triggers[1].active","<boolean>")
loJson.UpdateString("triggers[1].category_id","<string>")
loJson.UpdateString("triggers[1].position","<integer>")

loHttp.SetRequestHeader("Content-Type","application/json")
loHttp.SetRequestHeader("Accept","application/json")

loSbRequestBody = createobject("CkStringBuilder")
loJson.EmitSb(loSbRequestBody)

loResp = loHttp.PTextSb("PUT","https://example.zendesk.com/api/v2/triggers/update_many",loSbRequestBody,"utf-8","application/json",.F.,.F.)
if (loHttp.LastMethodSuccess = .F.) then
    ? loHttp.LastErrorText
    release loHttp
    release loJson
    release loSbRequestBody
    return
endif

loSbResponseBody = createobject("CkStringBuilder")
loResp.GetBodySb(loSbResponseBody)

loJResp = createobject("CkJsonObject")
loJResp.LoadSb(loSbResponseBody)
loJResp.EmitCompact = .F.

? "Response Body:"
? loJResp.Emit()

lnRespStatusCode = loResp.StatusCode
? "Response Status Code = " + str(lnRespStatusCode)
if (lnRespStatusCode >= 400) then
    ? "Response Header:"
    ? loResp.Header
    ? "Failed."
    release loResp
    release loHttp
    release loJson
    release loSbRequestBody
    release loSbResponseBody
    release loJResp
    return
endif

release loResp

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "next_page": "<string>",
//   "previous_page": "<string>",
//   "triggers": [
//     {
//       "conditions": {
//         "all": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ],
//         "any": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ]
//       },
//       "actions": [
//         {
//           "field": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "title": "<string>",
//       "active": "<boolean>",
//       "category_id": "<string>",
//       "created_at": "<string>",
//       "default": "<boolean>",
//       "description": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_title": "<string>",
//       "updated_at": "<string>",
//       "url": "<string>"
//     },
//     {
//       "conditions": {
//         "all": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ],
//         "any": [
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           },
//           {
//             "field": "<string>",
//             "operator": "<string>",
//             "value": "<string>"
//           }
//         ]
//       },
//       "actions": [
//         {
//           "field": "<string>",
//           "value": "<string>"
//         },
//         {
//           "field": "<string>",
//           "value": "<string>"
//         }
//       ],
//       "title": "<string>",
//       "active": "<boolean>",
//       "category_id": "<string>",
//       "created_at": "<string>",
//       "default": "<boolean>",
//       "description": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_title": "<string>",
//       "updated_at": "<string>",
//       "url": "<string>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

lcCount = loJResp.StringOf("count")
lcNext_page = loJResp.StringOf("next_page")
lcPrevious_page = loJResp.StringOf("previous_page")
i = 0
lnCount_i = loJResp.SizeOfArray("triggers")
do while i < lnCount_i
    loJResp.I = i
    lcTitle = loJResp.StringOf("triggers[i].title")
    lcActive = loJResp.StringOf("triggers[i].active")
    lcCategory_id = loJResp.StringOf("triggers[i].category_id")
    lcCreated_at = loJResp.StringOf("triggers[i].created_at")
    lcDefault = loJResp.StringOf("triggers[i].default")
    lcDescription = loJResp.StringOf("triggers[i].description")
    lcId = loJResp.StringOf("triggers[i].id")
    lcPosition = loJResp.StringOf("triggers[i].position")
    lcRaw_title = loJResp.StringOf("triggers[i].raw_title")
    lcUpdated_at = loJResp.StringOf("triggers[i].updated_at")
    lcUrl = loJResp.StringOf("triggers[i].url")
    j = 0
    lnCount_j = loJResp.SizeOfArray("triggers[i].conditions.all")
    do while j < lnCount_j
        loJResp.J = j
        lcField = loJResp.StringOf("triggers[i].conditions.all[j].field")
        lcOperator = loJResp.StringOf("triggers[i].conditions.all[j].operator")
        lcValue = loJResp.StringOf("triggers[i].conditions.all[j].value")
        j = j + 1
    enddo
    j = 0
    lnCount_j = loJResp.SizeOfArray("triggers[i].conditions.any")
    do while j < lnCount_j
        loJResp.J = j
        lcField = loJResp.StringOf("triggers[i].conditions.any[j].field")
        lcOperator = loJResp.StringOf("triggers[i].conditions.any[j].operator")
        lcValue = loJResp.StringOf("triggers[i].conditions.any[j].value")
        j = j + 1
    enddo
    j = 0
    lnCount_j = loJResp.SizeOfArray("triggers[i].actions")
    do while j < lnCount_j
        loJResp.J = j
        lcField = loJResp.StringOf("triggers[i].actions[j].field")
        lcValue = loJResp.StringOf("triggers[i].actions[j].value")
        j = j + 1
    enddo
    i = i + 1
enddo


release loHttp
release loJson
release loSbRequestBody
release loSbResponseBody
release loJResp

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "triggers": [
    {
      "id": "<integer>",
      "active": "<boolean>",
      "category_id": "<string>",
      "position": "<integer>"
    },
    {
      "id": "<integer>",
      "active": "<boolean>",
      "category_id": "<string>",
      "position": "<integer>"
    }
  ]
}'
https://example.zendesk.com/api/v2/triggers/update_many

Postman Collection Item JSON

{
  "name": "Update Many Triggers",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"triggers\": [\n    {\n      \"id\": \"<integer>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"position\": \"<integer>\"\n    },\n    {\n      \"id\": \"<integer>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"position\": \"<integer>\"\n    }\n  ]\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/triggers/update_many",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "triggers",
        "update_many"
      ]
    },
    "description": "Updates the position or the active status of multiple triggers. Any additional properties are ignored.\n\n#### Allowed For\n\n* Agents\n\n#### Request Parameters\n\nThe PUT request expects a `triggers` object that lists the triggers to update.\n\nEach trigger may have the following properties:\n\n| Name        | Mandatory | Description\n| --------    | --------- | -----------\n| id          | yes       | The ID of the trigger to update\n| position    | no        | The new position of the trigger\n| active      | no        | The active status of the trigger (true or false)\n| category_id | no        | The ID of the new category the trigger is to be moved to\n\n#### Example Request\n\n```js\n{\n  \"triggers\": [\n    {\"id\": 25, \"position\": 3},\n    {\"id\": 23, \"position\": 5},\n    {\"id\": 27, \"position\": 9},\n    {\"id\": 22, \"position\": 7}\n  ]\n}\n```\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"triggers\": [\n    {\n      \"id\": \"<integer>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"position\": \"<integer>\"\n    },\n    {\n      \"id\": \"<integer>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"position\": \"<integer>\"\n    }\n  ]\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/triggers/update_many",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "triggers",
            "update_many"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"triggers\": [\n    {\n      \"conditions\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"actions\": [\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"title\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_title\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"conditions\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"actions\": [\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"title\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_title\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}